381-4101 Nagano, Nagano, Togakushi 3347, Japan
#20 of 52 hotels in Nagano
Guests' ChoiceBased on 23 hotel reviews
8.8Cleanliness
8.9
Comfort
8.7
Location
9.3
Facilities
8.1
Staff
9.6
Value for money
8.6
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 23
Reviewed: February 21, 2025
Margaret
United StatesThe atmosphere was incredible, the food was spectacular, the hosts were so kind and accommodating, and it was super close to skiing. All in all, it was a phenomenal experience!!!!!!!!
Stayed in January 2025
Reviewed: December 28, 2024
Alejandro
PhilippinesThe early check out time but then that is standard for Japan. No complaints with the service. The common bathroom but then again that is not unusual for Ryokans either. No significant complaints.
The host and staff were very friendly and efficient. The location was exceptional. The food was great. The host drove our luggage to the bus stop.
Stayed in December 2024
Reviewed: December 18, 2024
Christopher
United StatesThe room, or perhaps the pillows, were a bit musty, and I had a reaction which made it hard to breathe the first night I was there. I didn't realize when we booked the place just how far it was from Nagano. There is a bus from town if you don't have a car, but it's a long, expensive cab ride. I would still recommend this place to anyone.
The owners of the ryokan were really friendly, generous and incredibly accommodating. The breakfasts and dinners were fabulous. It's in a quiet neighborhood high up in the mountains above Nagano, with great views of the mountains from walks around the neighborhood. It's practically next door to a wonderful shrine with walks in the woods. We had a large room with an adjoining room in this lovely old ryokan.
Stayed in November 2024
Reviewed: October 12, 2024
Helen
ItalyThis was my first time staying at a ryokan and it exceeded all of my expectations. The place was clean, I lived having a tatami mat room and sleeping on a futon, my partner and I both slept extremely well. The food was absolutely amazing. We paid for half board, so breakfast and dinner were included and I would absolutely recommend this. The dinner was really special. After hiking all day it was really nice to be able to come back to such a great meal. This was also my first time using a traditional Japanese bath. We were there mid-week and I think they take on fewer guests mid-week because even though the place was listed as fully booked there were only a few other people staying there. The up-shot was that my partner and I both had private use of the shared bath. (There is a separate bath for men and for women). It was such a nice experience, very satisfying. The location is also a highlight. There is a mountain bus that you can take from Nagano Station that will drop you off 3min away from the doorstep and from there you are already in the heart of the mountain. You can rent an E-Bike from the tourist information center or hike around the mountain. Everyone working there was incredibly nice and hospitable, but their English was limited. The woman (I believe the owner) who checked us in had enough English to explain how everything worked and she had some information printed off for us in English. Also their Wi-Fi is good and Google translate was a big help. If we ever make it back to Japan, we will be staying here again. My only regret is that we waited to book too late and they were already mostly full so we were only able to stay for two nights.
Stayed in October 2024
Reviewed: September 4, 2024
Yohann
FranceFor westerners it can be tough to stay in the room without sitting on a comfy chair. The staff speaks little English although using basic Japanese I managed to communicate without any real problem.
Beautiful Ryokan in a beautiful part of Tokagushi. I requested strict vegetarian meal and I got delicious food both mornings and evenings. Suprisingly I slept rather well on the futon.
Stayed in August 2024
Reviewed: August 8, 2024
Maria
GermanyWake-up call. If they want people to have breakfast during a specific time frame they should let them pick a fixed time slot beforehand and not just say 'breakfast is from seven'.
Very traditional old Japanese house, lovely flower arrangements everywhere, owner let me graciously check-in early, homestyle cooking, good portion sizes
Stayed in August 2024
Reviewed: June 2, 2024
Leighanne
United StatesRooms were wonderful, comfortable. Public bath clean, well supplied Meals were filling and good.
Stayed in May 2024
Reviewed: March 27, 2024
Sam
AustraliaNothing, I wouldn't change a thing.
This is such a special place. A 150 year old Ryokan perfectly located next to the Middle Shrine. Run by a lovely family who do everything to make you feel welcome. Dinner and breakfast were exquisite! And they catered for one of our party who does not eat seafood. Staying at this Yokokura Ryokan is one of the highlights of our trip.
Stayed in March 2024
Reviewed: March 2, 2024
Susan
United StatesThis was a wonderful stay! The room was large and comfortable, the food was amazing and had so many interesting local cuisines, and the staff was super friendly!! The bath was HOT and perfect for the winter time season we were there. Went with a group of 5 and I highly reccomend this fun experience!
Stayed in March 2024
Reviewed: November 14, 2023
Soo
MalaysiaThe shared bathroom could be cleaner and needs upgrading.
An experience to stay in a 150 years old Japanese house.
Stayed in November 2023
Reviewed: October 22, 2023
Herandes
United KingdomVery small bathroom, but that's probably typical for this kind of house.
A very spacious traditional room in this great wooden house. The breakfast was extremely nice and all staff super helpful and friendly.
Stayed in October 2023
Reviewed: August 8, 2023
Hans
SwedenFriendly staff. Nice old building. Comfortable.
Stayed in July 2023
Reviewed: June 8, 2023
Arnold
United StatesDoors were a little low for me and there didn't seem to be laundry facilities but all of that is ok!
Breakfast was fantastic! If you want to visit the Togakushi shrines this location is perfect. If I make a winter trip I'm sure I'll stay here again!
Stayed in June 2023
Reviewed: December 27, 2022
Jaap
TaiwanDelicious breakfast
Stayed in December 2022
Reviewed: April 22, 2022
Akitoshi
JapanRestaurants nearby might be closed even they state they’re open(on the google map). I guess business owners just did not update the shorten business hours due to the covid. I would encourage you to double check the opening hour per telephone. Otherwise you are going to have hard time without other alternative dinner options.
Authentic Japanese style Ryokan. Sometimes you hear the slight noise from downstairs or from the floor but if you consider it is dealing with the more than 100 year old building, it is fair enough.
Stayed in April 2022
Reviewed: October 23, 2023
Christopher
GermanyIt would be better if the Booking.com site offered the chance to book an evening meal and breakfast. The hotel staff do not always ask. Outside the hotel, food is only available up to 17:00, but this place is good and is open to 18:00 : https://maps.app.goo.gl/yECtS2xakZWffsxk8.
Inexpensive. Nice hot bath. Close to the Mirror Lake and the temples of Togakushi.
Stayed in October 2023
Reviewed: April 17, 2023
Emily
United KingdomThe communication could be much improved from the staff. The reception staff kept trying to speak to us in really bad broken English, even though we always spoke to him in Japanese. We also received no communication in advance of our stay. We had no idea that our food options would be so limited at that everywhere would be closed early. When we arrived, the staff recommended us a restaurant, but it was actually closed. We also struggled to find breakfast the next day and had to eat cake from a cafe that opened one hour before checkout! If the ryokan had communicated that most businesses would be closed, we definitely would have booked dinner and breakfast with them. Also, given the price, it was very disappointing to not be given any bath towels, only tenugui. The ryokan claims to have a 24 hour reception, but when I went down to ask for a bath towel at 8pm, it was closed. The ryokan seems to not care too much about quality either because the sheets and duvet cover were both made from cheap synthetic material. We have stayed at places half the price that still manage to provide cotton sheets and bath towels.
The room was large and had a good heater. The ryokan was right next to the shrine and surrounded by beautiful trees.
Stayed in April 2023
Reviewed: March 12, 2025
Kym
AustraliaThere are no comments available for this review
Stayed in February 2025
Reviewed: December 26, 2024
Zi
MalaysiaThere are no comments available for this review
Stayed in December 2024
Reviewed: December 4, 2024
Eyal
ChinaThere are no comments available for this review
Stayed in November 2024
Reviewed: June 12, 2024
Matthew
New ZealandThere are no comments available for this review
Stayed in May 2024
Reviewed: December 6, 2022
Natalie
New ZealandThere are no comments available for this review
Stayed in November 2022
Showing 1 - 23
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content