There are a number of key tests for us, can we open both suitcases and leave them open, this was difficult. Space between the two beds is a good indicator in this case barely 30 cm. Noise at night, can we sleep, in this case we were near the staff storage area and every now and again loud scraping noises/ bangs could be heard. Google Maps was confused when we tried to navigate from Hamamatsu station to the motel. Too many levels at station. The entrace decor is dreadfull, all black, but some may love it.

After finding our bearings we found the location good. Having drink machines in the lobby with other usual motel supplies was good, scrunchies were a bonus. The reading space on 1F was practical and breakfast at 800JPY was excellent value. The rooms were very hot but staff gave us keys for the window which was great. It seems business people use this motel.

Stayed in March 2025

If the bar on which the curtain in the shower is hanging should have been placed maybe 10 cm further away from the wall. This way the shower would be much more convenient to use for larger/taller people (I'm 185cm myself). Currently it's still ok (not even small for Japanese standard), but the comfort would gain a lot from this measure (seen it in other hotels). The ceiling height of the bathroom is perfectly fine for someone my height. There was a single black hair in the bathroom (not mine) - but aside from that everything was really spotless, so it was probably from the cleaning staff -> no issue for me.

The rooms were fairly large for Japanese standards. The elevator on my floor seemed to magically know when I was approaching it (there's probably some sensor somewhere). There's a drink bar next to the reception desk - but I didn't use it so I can't give an opinion about the quality, but it's a nice gesture.

Stayed in February 2025

Good

Good

Stayed in November 2024

A compact and narrow toilet area with elevated design.

Nothing

Stayed in November 2024

The room a bit old and small. Not enough room for a big luggage. Breakfast was not quite good in terms of varieties and not delicious.

Great location. Great service and love to have free soda and Great coffee as welcome drinks 24 hours. Comfort bed though.

Stayed in November 2024

The room was a little stuffy but the helpful staff provided me with handles to open the window which solved that problem.

Well priced hotel, very helpful and pleasant staff. Easy walk to the railway station. Everything needed was supplied and there's a laundromat for you to use.

Stayed in October 2024

Inside room lightening and trouble to find the switches

Breakfast

Stayed in June 2024

Mattress was uncomfortable

The staff were great

Stayed in May 2024

The rooms are very small.

Staff were very helpful and friendly.

Stayed in January 2024

Limited parking, need to look for payed parking around the hotel, no action even I had made advance request for car parking. Expected western style breakfast to some extent but it was pure Japanese.

Supportive staff, I liked the room and all the facilities. Welcome drink, vending machines and massage chair etc. are bonus and made my stay relaxed. Located on main road and easily accessible. I recommend and good hotel to stay in Hamamatsu.

Stayed in October 2023

Bad smell in the room

Stayed in August 2023

The area was very busy but there wasn't much to do as a tourist. It was also a bit difficult finding a nice place to eat nearby.

The hotel was very spacious and the bed was comfortable, the staff were happy to help and answer my questions. The hotel was very easy to find and is relatively close to Hamamatsu's major station.

Stayed in March 2023

incredibly cute person at the reception.

Stayed in October 2022

Room was very small. No parking.

Clean, quiet rooms.

Stayed in October 2022

The room too hot and not able to adjust it until I can't sleep well.

The staff was able to answer my question and willing to help me call the next homestay owner to send luggage to the next station. I would recommend this hotel to my friends and family,because the staff is very nice and helpful.

Stayed in April 2025

Great location, friendly staff, free welcome drink

Stayed in February 2025

Modern and clean. We had the suite, it was amazing and well worth paying the extra money.

Stayed in January 2025

friendly helpful staff who could speak english, made some bookings on the phone for me. stored my bags for me for the day i checked out. clean and tidy, good facilities, free non alcoholic drinks.

Stayed in September 2024

The environment and the staffs greet and welcome us with smiles

Stayed in August 2024

Carpark too small, could not park at the main carpark but was directed to park at the paid carpark quite a distance off.

we booked breakfast onsite and it was good and cheap.

Stayed in April 2024

There is no store around the hotel. It takes 7 or 8 min by slow walking to reach nearest store. But, in case any one comes to the hotel by a car, it's convenient location.

Thanks for the upgrade! It was excellent room; very clean, enough size and luxurious furnitures. Breakfast was also nice, there are many choices and good taste.

Stayed in March 2024

Perfect central location , very good quality service at convenient price.

Stayed in December 2023

Little bit far from station But no problem. it's my choice

Drunk bar and amenities

Stayed in January 2024

We booked a standard double room. Smallish, but for some reason had a huge, worn-looking office chair that wouldn’t fit under the desk and it was a struggle to get past it. Not a comfortable space. We’d booked a non-smoking room but it smelled of stale cigarette smoke, and we discovered (from the hotel plan in the elevator) that ours was a smoking floor… Not great. Even the pillows stank. The room was really dark at night - lighting is minimal - which in addition to the brown wall, made the place feel quite uncomfortable. Yes there is air con, as advertised, but unfortunately the temperature is centrally set and all you can change is the fan speed. It was stuffy. Bathroom had a strange, not quite fresh smell…

The staff were lovely, friendly and helpful. Location is pretty good - within a reasonable walking distance from Hamamatsu Station, and close to shops, restaurants etc. There were plenty of amenities provided in the lobby area, and it was nice to have tea and coffee already provided in the room. Breakfast was good, with a selection of Japanese and Western dishes.

Stayed in December 2023