The hotel, restaurant, and all attached experiences were breathtaking. Just walking into the entrance way felt like a retreat into a relaxing world, and the list of amenities (the private baths, free ramen, traditional meals...) was incredible, some of which weren't even advertised clearly (or at all). This is possibly one of the most expensive places I've stayed, but I found it was worth the money, and the relaxing energy of the whole building left me satisfied the whole stay. Unfortunately it wasn't perfect, the location could be better, with the Shirkawa-Go village being a solid 30 minute way from the door, and the shuttle service not running frequently enough, nor carrying enough people to get there at an early time so to necessarily beat the other tourists. And we were disappointed to find they couldn't hold our luggage outside of our booking to explore the town - instead we had to rely on coin lockers at the bus terminal, which felt like a shock considering the luxury and prior helpfulness of the staff

Stayed in April 2025

Good size room for Japanese standard. The hotel is impeccably clean, they even cleaned all the wheels of every luggage to prevent staining or damaging the tatami. Love the onsen, make sure to try the outdoor pool, it's so relaxing after full day of walking. We took the full board package with dinner and breakfast included. The dinning experience was excellent! The dining hall is huge, but each group of guests is allocated their own cubicles to ensure privacy. Service all around is efficient and very friendly. Highly recommend a night's stay here if you are visiting Shirakawa-go.

Stayed in March 2025

New facility. Free snacks. Incredible spa (sauna, cold plunge, myriad options). Self serve beer. Clean. They even cleaned the wheels of my suitcase.

Stayed in March 2025

We booked it since we were seeing Shirakawago. Just know it’s quite a ways away, and you need a shuttle to get to. From Shirakawago, the shuttle starts running at 3pm. When we arrived, check in was very smooth. The room was large and comfortable. No shoes allowed in the hotel at all, which was nice - felt like home. Everyone wore their provided loungewear for the entire stay. They have an entire room of loungewear options, so you can privately choose your size. As a US-plus size woman, I appreciated being able to find my size and participate with everyone else. They also had a pillow closet where you could pick different types of pillows - charcoal-filled, hypoallergenic, etc. Never saw that before. Food was traditional Japanese and plentiful. We weren’t very experimental since we’ve tried it before and know what we like but there was plenty of food we enjoyed, and always left the meals feeling full. We also enjoyed the free beer and snacks in the evening. Great stay.

Stayed in March 2025

The hotel is clean, authentic and luxurious. The staff is great. The bath experience is really nice. Event better, the dinner and breakfast are amazing.

Stayed in March 2025

The last shuttle was pretty crowded and I think they may have sent another thankfully. We were there in February and there was lots of snow. It wouldn't have been possible to walk to and from the village with luggage and a baby, which was fine, just something to plan for. We were glad we had breakfast and dinner included at the accommodation. Not related to the accommodation but luggage storage at the main bus stop was very busy in February. Thankfully staff at the bus station itself stored ours when the main luggage storage place was full.

Dinner and breakfast were lovely, we had it included and staff were friendly and helpful. Breakfast was Japanese style which we enjoyed but can not be to everyone's taste. The onsen were fantastic. The private onsen didn't need much of a wait and the public ones were not very busy either and had lots of different parts - inside, outside, deeper baths, cold plunge and sauna. The 10pm noodles were a nice bonus, as were the popsicles. There was a free shuttle bus from the main part of the village. .

Stayed in February 2025

NA

Very good onsen hotel. Nice view, nice condition and comfortable. Hotel with free flow beer and free ramen with certain timing.

Stayed in March 2025

No

Everything !!! The food , the place and the staffs. It’s 10/10.

Stayed in March 2025

Friendly Service and wonderful dinner set ^^

Stayed in March 2025

Nothing

Everything

Stayed in March 2025

At first I was slightly uneased by the price of the night for 3 people, but after experiencing the onsen, the amazing dinner, and exceptional breakfast combined with top notch staff, I must say, the price is very well worth it. Food was superb, and the quality of the onsen was unbelievable - rivaling that of Beppu onsens known through Japan. Not to mention the exceptional accessibility options should the guest be differently abled - 2 very wide elevators, appropriately sloped ground, no bumps going through the rooms.

Stayed in March 2025

The price of the room is a little expensive compare to the room size and facilities.

This hotel located near Shirakawa-go village and take only 5 minutes drive to the site. The hotel price may be a little sky-high due to the location but I think it worth to stay before travel in this famous attractions. Since Shirakawa-go is one of the most famous attraction spots in Japan, the village will always crowded with tourists all over the world. It’s better to stay a night before and go to the village in the morning. Small room (ensuite with small bathroom) but warm and cozy during the snow storm at the period we stay. All over the hotel is still warm. The hotel lobby is very small and may overcrowded during the tourist group checks in. Staffs are not good in English but helpful. Japanese Breakfast is good. (We also have our dinner here and taste good too.) Onsen is OK as average. And you can have free Ice-cream at the front of the Onsen. At last, if you have time, don’t forget to visit the small shop near the lobby. This shop is packed with many interesting souvenirs.

Stayed in December 2024

Everything was amazing from the staff to the room, the meals and all the amenities. The staff were extremely courteous and professional. The room was more like a luxury apartment with a bed fit for royalty and yukata's (traditional bath robes with jackets) were supplied with special toe socks to really feel a part of the resort. The meal was an absolute adventure of flavours that tantalised the taste buds and the staff were helpful and friendly. There is also 2 first come first serve outside private onsens for couples with a 45 minute time limit which is ample time with usually 30 mins plenty to enjoy. The main onsen is divided into male and female onsens which has lockers for clothes and valuables and after washing before entering the baths there is an inside and outside large onsen, a small tub onsen, a cold onsen for after the sauna and a secret onsen to sit and view through a porthole the snow outside which was perfect for visiting around early March also being the quiet season with fewer tourists. Absolute value for money.

Stayed in March 2025

<Services> Very accommodating & responsive staff. Our arrival time was delayed due to lost baggage at the airport, and the staff kindly & swiftly agreed to postpone our dinner booking. <Room> Traditional yet well maintained. Nice little balcony with semi-outdoor onsen in room --- great atmosphere in the snow. <Restaurant> Nice views of the mountains & snow made breakfast even better.

Stayed in December 2024

Staff are friendly and helpful and able to speak English as well. Good combination of dinner and breakfast set. Room is huge as well. Definitely recommend this hot spring hotel.

Stayed in March 2025

What a magical stay!! This place is divine and a must stay. Dinner experience was fabulous. Location, onsen, food, staff? just perfect, should have booked 2 nights as so pretty and relaxing...Amazing

Stayed in February 2025

Very beautiful public bath. Cozy and large room.

Stayed in February 2025

The price is quite high for a 3-star accommodation.

I recently stayed at Onyado Yui no Sho in Shirakawago, and it was a pleasant experience overall. While the price is quite high for a 3-star accommodation, there are several highlights worth mentioning. The hotel is located just outside the village, about a 7-minute car ride away, which provides a peaceful atmosphere away from the hustle and bustle. The free parking was a convenient perk, and the check-in process was smooth and hassle-free. The dining experience was enjoyable, with delicious meals that showcased local flavors. The staff were very warm and friendly, making us feel right at home. If you're willing to spend a bit more, Onyado Yui no Sho offers a comfortable and welcoming stay in Shirakawago.

Stayed in February 2025

nothing much

the vibe in the hotel.

Stayed in December 2024

I don't mind the afternoon break for the transportation but for the amount we pay I will expect a pick up service from the bus station.

Room size, cleanliness, Onsen, hotel design, very relaxing!

Stayed in February 2025

Expensive

Location Cleanliness Friendly staff

Stayed in February 2025

I love the traditional approach of this hotel. We had a great time! And will definitely come back.

Stayed in February 2025

Very beautiful place. It has both public onsen and private onsen. Love to come back again

Stayed in February 2025

Location is perfect. Will be great to have a simple Non Japanese breakfast option.

Stayed in December 2024