Clean up the onsen area a little better.

Staffs are friendly, you feel very welcome! Nice location too.

Stayed in April 2025

The location was perfect and well-kept. We loved the privacy of the property and the gorgeous design features of our suite, and the layout.

Stayed in March 2025

One minor issue I encountered was with the indoor hot spring. The water temperature felt a bit lukewarm for my liking, and while the staff kindly showed us how to adjust it, the process was still challenging. Since the adjustment involves working with the pipes, it’s quite inconvenient to make changes mid-bath, especially when you’re already in the water. It would be great if there were a simpler, more user-friendly method for adjusting the hot spring temperature, perhaps with easier controls or pre-set options, to avoid the hassle of dealing with pipes during the bath. This small improvement could make the experience even more enjoyable.

I recently had an unforgettable stay at this wonderful hot spring resort, and I can’t recommend it enough! The environment is absolutely stunning, with serene surroundings that instantly put you at ease. The facilities are top-notch, offering everything you need for a relaxing and rejuvenating experience. What truly stood out, however, was the exceptional staff. They were incredibly warm, attentive, and went above and beyond to make us feel welcome. My friend even noticed that, as we drove away, the staff continued waving goodbye until we were completely out of sight even in rainy day. It’s these thoughtful touches that made our stay so memorable. Im

Stayed in March 2025

hotel is quite small which i didn't expect

private onsen in the room

Stayed in March 2025

Everything was perfect. The room was big and comfortable and we loved both the indoor and the outdoor private onsen. Dinner and breakfast were delicious and all the staff was friendly and helpful (even if we did know just a few words in Japanese). Me and my wife stayed for a night and we loved it.

Stayed in March 2025

We stayed in mid February. I had some troubles with the heating. AC was probably broken and quite loud, so we turned it off at night. The other heater was the one which uses gas and fire so I was hesitant to keep it on entire night. As a result it was very cold in the morning, but I could have asked staff to help figure it out. Thankfully, onsen still was perfect for warming up :)

This was my first time staying in a traditional Japanese hotel and I loved every moment. The location is incredibly scenic. Dinner was delicious and huge, served in private rooms for each guests. We especially enjoyed the private hot tubs. I couldn’t believe our room it’s own onsen until I saw it! The staff was nice. Room was clean and spacious.

Stayed in February 2025

I like the indoor bath and the outdoor bath in my room. The dinner was good.

Stayed in January 2025

Dinner service felt a little rush, courses came out almost all at the same time and we were finished in an hour. The food was delicious so it would have been nicer if we have more time. Overall, did not affect how much we love about the place!

Room was huge and comfortable, the private onsen is definitely a treat! Both breakfast and dinner were delicious. Staff were friendly and made you feel at home.

Stayed in December 2024

The distance from the main attractions such as the floral village. They offer a free shuttle but only for check in and check out, if you are planning to explore, youa re going to have to walk up and down a hill unless you are driving.

Everything, staff, the space, private onsen, wow. Loved everything

Stayed in October 2024

So happy to have stayed here for a night. Soaking in both of the private hot springs bath in our room and enjoying the kaiseki dinner and breakfast at this beautiful place was quite an experience. Arigatou to lovely Disna and her co-workers for their hospitality throughout our stay.

Stayed in October 2024

Nothing.

Everything is great!

Stayed in March 2024

Pick up from the train station too much longer than expected despite being told that we will be picked up in 5 min.

Pretty mich everything. Private hot spring, kaiseki, cozy ambiance. Great value overall

Stayed in November 2023

Lovely and helpful staff Good atmosphere for the overall onsen hotel

Stayed in December 2023

But the taste of food was okay..

Was very peaceful

Stayed in October 2023

Check out could be a bit later like 11am instead of 10am

The dinner and breakfast was really good and value for money. The location of the ryokan is secluded which is normal for ryokan in Japan but the ryokan provide free pick up service from Yufuin station to the ryokan.

Stayed in October 2023

The menues were all in Japanese which made it difficult to understand what comprised of each dish. It would have been great if the menu included english details to understand the type of each dish. I was appalled at checkout having to pay an extra amount of yen 305 to cover the use of the onsene pools. I would have thought this would have been included in the packaged cost, as the people staying would be using the pools.

The accomodation was nice and comfortable. The dinner and breakfast was lovely, tasty and a variety of fresh food. The service was very good.Lovely to be picked up from the station and returned again after checkout.

Stayed in August 2023

Pillow a little bit hard.

Private onsen

Stayed in August 2023

Itt'd definitely not cheap. Does it worth it? I would say; try it for one night at least

The staff is just unbelievable. Place looks amazing. Dodd was delicious Greatest Ryokan experience.

Stayed in August 2023

All staff were off by 9pm. The group of guests staying next to us were having a party in the next room and were unable to rest well. We were unable to find any staff to deal with the situation except the night time security guard.

The environment, the food and the experience of living in a traditional Japanese onsen

Stayed in July 2023

The apartment was amazing and beautiful, when we arrived a green tea incense was providing a fresh aroma in the room. Bath and Onsen were great to have for personal use. The food (dinner/breakfast) was served in a small personal room and the sukiyaki was really amazing!

Stayed in May 2023

The private indoor and outdoor onsen was great and the wonderful dinner and breakfast was awesome. Shuttle was a plus. Service was great. The footbath was another unexpected great amenity overlooking the landscape.

Stayed in May 2023

Onsen need cleaning

Breakfast very generous and a bit too much for morning, but excellent food. Surrounding very nice lots of flowers and nice view, in the middle of local houses.

Stayed in May 2023

good hot spring and environment!

Stayed in May 2023

None

Yes, I did.

Stayed in April 2023