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Reviews of Universal Haneda This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

144-0034 Tokyo-to, Ota-ku Nishikōjiya 2-10-14, Japan

#115 of 2,638 vacation rentals in Tokyo

Guests' Choice

Review Score

Based on 742 apartment reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    7.8

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    9.3

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: August 30, 2024

    9.0
    It is a nice stay.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    I need to borrow a cup or a fork from the office downstairs within the office time.

    The room is clean and nicely furnished. The staff is friendly.

    Stayed in August 2024

  • Reviewed: August 23, 2024

    9.0
    Love there! Already booked the next stay!
    • Leisure trip
    • Solo traveler
    • Apartment
    • Stayed 28 nights
    • Submitted from a mobile device

    The left lobby at the entrance and the floor are too hot in summer time - would be great if there is a fan or ventilation machine around, at least in day time. The refrigerator in my room is a bit too small for long stay, though not a big issue.

    The place is quiet, clean and tidy. Clean towels can be collected and leave the dirty ones to property. Kitchenwares can be obtained from reception. Staffs are all very friendly and helpful!

    Stayed in August 2024

  • Reviewed: August 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Clean, tidy with laundry facilities and only 10 minutes to the train station. Multiple food stores and restaurants in close proximity. Staff were friendly and helpful

    Stayed in August 2024

  • Reviewed: August 14, 2024

    10
    Thank you for clean and tidy room
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    It was all good

    Very clean and comfortable

    Stayed in August 2024

  • Reviewed: August 13, 2024

    9.0
    Overall had a a good stay at the hotel.
    • Leisure trip
    • Group
    • Premium Family Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Properly didn’t have a washing machine. Was only a shared one.

    Property was close to family mart. It also had all facilities that was required. Hot water system was working absolutely unlike other properties I had stayed. Staff was really good and gave us all the information needed.

    Stayed in August 2024

  • Reviewed: August 10, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Apartment
    • Stayed 2 nights

    Nothing

    The location is pleasant and quiet, only bad thing is how far it is from the Otorii station to the Hotel, otherwise everything else was great!

    Stayed in August 2024

  • Reviewed: August 4, 2024

    8.0
    Convenient, well-equipped accommodation near Haneda Airport.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s a bit of a walk from the nearest station; but that was clear when we booked, so fair enough.

    Plenty of space and amenities (e.g. kitchen). Friendly, helpful receptionist. Reasonably priced.

    Stayed in August 2024

  • Reviewed: August 4, 2024

    8.0
    Way worth the price
    • Leisure trip
    • Travelers with friends
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    just location

    Very easy. A little far from main Tokyo but still very good for the price. AC was incredible

    Stayed in July 2024

  • Reviewed: July 26, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe Family Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    N/A

    It was just me and my friend, we got the family room which was perfect! Very spacious, the show room is massive and lots of space in the corridor where we left our suitcases. Theres 3 24/7 convenient stores for food, and a 24/hr supermarket also if you want to cook food. The owner is also lovely no complaints

    Stayed in June 2024

  • Reviewed: July 23, 2024

    8.0
    If the bed was ok , I would have considered the place good overall. A good night sleep matters a lot in an accommodation
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed. It was two separate beds and was very uncomfortable.

    The Manager was very helpful

    Stayed in June 2024

  • Reviewed: July 23, 2024

    10
    Excellent location . Spacious room. Very helpful reception staff
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Excellent location. Spacious . Very helpful reception staff

    Stayed in July 2024

  • Reviewed: July 17, 2024

    10
    Tokyo stay
    • Leisure trip
    • Family with young children
    • Deluxe Family Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing it was exceptional 👏

    The staff were wonderful, the apartment was very clean and comfortable 👌 😊. The value for money was unbelievable for Tokyo. The location is 3 stops on the train from Haneda Airport and a walk of about 10 minutes. There is a laundry room for guests and only 300 yen per wash, we were able to leave our luggage in reception area after we booked out as our flight was in the evening. The staff were friendly and so helpful. I would definitely stay here again. 10 stars 🌟

    Stayed in July 2024

  • Reviewed: July 16, 2024

    9.0
    Good value, pragmatic pre-airport stop
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights

    The location is a little far away from a train/subway station meaning a 15 minute walk to get access to central Tokyo, so definitely more of use for an early start for the airport. The beds were a little firm for my loiking but I appreciate that is as much about preference as anything else. In general, this is a good functional short stop location close to Haneda airport.

    The rooms were clean and functional, with the basic facilities of a studio appartment and other facilities available to borrow from reception. It's location makes it easy to get a cheap taxi to the airport in just 15 minutes and as often with Japan, there;s convenience stores located very close for basics needed.

    Stayed in July 2024

  • Reviewed: July 7, 2024

    10
    Exceptional value and clean and comfortable stay
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 6 nights

    It is a 10-15 minute walk to the nearest metro station and about a 45 minute commute to most attractions or areas of interest.

    The staff was extremely helpful and gave us thorough information on the property. They provided nice amenities in the rooms - everything you could need. The have laundry facilities and plenty of other supplies and kitchen utensils available. It is very close to Haneda Airport.

    Stayed in July 2024

  • Reviewed: July 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 10 nights
    • Submitted from a mobile device

    Was nice quiet location just 10 minute walk to the metro. The staff was very nice could leave the luggage on my last day, so that I didn't need to take them with me.

    Stayed in July 2024

  • Reviewed: July 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great value for money offer, localization next to Haneda, close to subway station (walking distance). Very clean

    Stayed in June 2024

  • Reviewed: July 1, 2024

    10
    Excellent facilities. Thoroughly enjoyed our stay. And can highly recommend this property.
    • Leisure trip
    • Travelers with friends
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Spacious in comparison to all other hotel stays. Kitchen facility was well utilised. Separate toilet to the bathroom. Linen was very good. There was no problem asking for a second pillow. Which were not as rigid and hard as other hotels. Location was great. Bus stop close by. Short walk to the station. Plenty of shops around to buy food. 10/10

    Stayed in June 2024

  • Reviewed: June 30, 2024

    10
    Good place to stay
    • Leisure trip
    • Solo traveler
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Clean, tidy and good value for money. The room was large and all facilities available. The place ia right next to the airport and close to subway train station with four 24 hrs convenience stores right next to the hotel. I loved staying here and would highly recommend this place.

    Stayed in June 2024

  • Reviewed: June 29, 2024

    8.0
    Excellent
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights

    Walking distance to the closest station.

    The cleanliness. The comfort of room. Close to food.

    Stayed in April 2024

  • Reviewed: June 26, 2024

    8.0
    Great hotel near the airport with a very kind host.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Everything was great. The beds could have been more comfortable. The hotel is a 15 minute walk from the train station, but is right next to the bus stop.

    I checked in at 12 AM and the process was very simple. The room and bathroom was clean and spacious. Toothbrushes, razors, and water bottles were given. We were able to store our luggage after check out. Our host was very kind. He called a taxi for us and helped us with our luggage.

    Stayed in June 2024

  • Reviewed: June 26, 2024

    8.0
    Good value for what you get
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were hard and check-out is 10am!

    Value for the rooms, staff and their helpfulness.

    Stayed in June 2024

  • Reviewed: June 26, 2024

    9.0
    Nice stay.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    A little bit far from the nearest station.

    Reasonable price, very clean, spacious and comfortable, complete equipment and items provided, very clear instruction from the staff. Staff kind enough to wait me, up until 11pm at the front desk for my late check in. Self check out also very easy. Area is peaceful. Got many nearby convenience stores.

    Stayed in May 2024

  • Reviewed: June 20, 2024

    8.0
    Easy check in and clean rooms. Bus stop accessible. Conbinis near by. Not a far walk to the nearest train stations.
    • Leisure trip
    • Travelers with friends
    • Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Unable to assist with luggage transfer to next stay

    Clean and comfortable

    Stayed in June 2024

  • Reviewed: June 18, 2024

    10
    Convenient, Spacious and great value
    • Leisure trip
    • Group
    • Deluxe Family Apartment
    • Stayed 2 nights

    Very close to the airport Very spacious room (for Tokyo) Friendly staff Close to restaurants and grocery store

    Stayed in May 2024

  • Reviewed: June 13, 2024

    10
    Great price and room size!
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 16 nights
    • Submitted from a mobile device

    Location was a ways from train station. Our twin beds were uncomfortable but when you are exhausted, they work.

    Loved the room size, cleanliness, and extras. Great, helpful staff. Held our bags as we traveled. Helped in every way we asked for.

    Stayed in June 2024

Showing 76 - 100

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