Friendly staff, comfortable, clean, and convenient location!

Stayed in March 2025

Close to busstops and a subway station. Fair amount of restaurants and convince stores around. The shopping street next to the hotel is also very nice. The room itself was rather small, I had a double room to myself and was forced to use the second unused bed for my suitcase. The bathroom on the other side were quite spacious for japanese standards. The room was clean, except for some less easy reachable areas (mainly under the desk where a fair amount of dust accumulated). The staff was friendly and helpful. Plus is that the beds are quite comfy compared to the ones I had in previous Japanese hotels.

Stayed in April 2025

The morning breakfast didn't have a lot of good options. It must be because it was cheap at 500 yen but it would be better having some more options like fruits, and other things. Even if it would cost more.

The staff and how clean it was.

Stayed in November 2024

The beds are very small. We had to push them together to accommodate two adults and a small child. The public bath does not permit guests with tattoos, so consider that if planning on booking here.

The location was good, on a main road with bus access to most tourist destinations, and walking distance to Nijo Castle and downtown shopping.

Stayed in November 2024

Hotwaters and reception close after midnight At least when I went , it was quite expensive for what it was

Great shower, toilet and bathroom A hot water area to bath in A lot of free toiletries Very nice and forthcoming staff Can walk to the castle, restaurants nearby

Stayed in November 2024

The bed was okay but not particularly comfortable. When placing the “do not disturb” cleaning sign, I couldn’t find anywhere to throw out my room trash bags, so eventually these accumulated and took up space in the somewhat small room. After I used the “clean me please” side the cleaners did the room but did not take those trash bags. Not a big deal, I expect they just thought they may have been personal shopping bags or something.

The staff were fantastic. Friendly, approachable and readily available. The facilities on offer were good. There is a coin laundry on the ground floor, next to the public baths and vending machines. The location of the hotel was convenient - multiple konbini, a shopping street, bus stop and even some attractions are nearby and in walking distance.

Stayed in November 2024

nothing :)

very clean, fresh towels every day. public bath was surprisingly good! clean. staff were okay but you're not paying for concierge so don't expect recommendations. their English is adequate if you need it. they brought me a harder pillow! thanks. FREE DINNER of curry every night!

Stayed in April 2024

- many dark hairs (we both are blond) - could be a bit cleaner

Hotel staff were friendly! In the lobby you can preheat your conbini food and there is also a coin laundry! We used it and it was very easy to handle and worked fine! Room was big enough for two persons and 2 suitcases.

Stayed in April 2024

The windows don't open at all and all of the windows are opaque so no view to the outside at all even on the high floors. It made me very anxious. One small elevator. Once there was a big group of people so I had to wait 30 minutes to get to my room since there are not stairs one can use.

Nice hotel, nice staff. Room size was good and the location was not bad, 15 minutes walk to Ginza and good places to eat and drink. nice neighborhood

Stayed in November 2023

Fire alarm went off in the middle of the night and we had to stand under rain for half an hour until firemen cleared gave green light (was false alarm)

Staff is helpful and attentive, location easily accessible by public transport. Room is quiet spacious

Stayed in October 2023

Some things in the room and around the hotel were not very clean.

Location, big room for Japanese standards, hot bath, free curry.

Stayed in April 2023

the a/c on the first night wasn't working. Took 3x for us to go to the lobby and explain that we knew how to work an a/c and it definitely wasn't working. We were made to transfer to a double room (we were booked for a twin) on the first night. Quite disappointing, but better than no a/c.

The place was neat, clean, no frills. It was as expected, as advertised and check in was a breeze (considering we arrived at the hotel past 11PM). It was near a konbini (always a must in Japan). The staff were nice, we can eat in the pantry/kitchen and they were kind enough to provide bin liners for our rubbish, offered to clean up for us, etc.

Stayed in April 2023

The rooms were very small for 4 people with only two individual beds. The room had no proper ventilation with the windows not being able to be opened. There was only one lift for the whole building and the staff didn’t speak English or made much effort to try it.

Nothing

Stayed in April 2025

Room in general

Location

Stayed in April 2025

Extremely small rooms, not suitable for families or even couples. We didn’t have space to even open our suitcases.. lol It’s advertised as twin beds on Booking dot com but actually it’s single beds. When confronted the hotel staff had nothing to say. No phones available

Location was good

Stayed in November 2024

Check in 3pm Couldn't check in earlier

Good location

Stayed in November 2024

Nothing comes to mind.

Location was just what I needed for my stay - fairly central, but not too busy. I was happy that they had a public bath available that was open both in the evenings and in the mornings. Long check in times meant I wasn't rushed coming from my previous location.

Stayed in June 2024

breakfast, simple, not tasty eggs, but it is just me, others might like it

onsen

Stayed in June 2024

The staff was rather unfriendly or at least not nearly as welcoming as other hotels I've been to. The doors were also not well insulated so anytime someone was in the hallway you could hear everything.

The beds were comfy and the amenities were nice too

Stayed in March 2024

Could hear water flowing through pipes, and other people. But not much can be done about that. The pillows aren't very comfortable.

Liked the room, was great having the 2 beds. Enjoyed the stay

Stayed in April 2024

Front desk staff barely understood English, which should be essential as almost everyone guest was a foreigner. They also were not welcoming or helpful.

Nothing really. It was a poor accommodation.

Stayed in April 2024

Great location!

Stayed in April 2024

One lift for all the hotel guests. It took us half an hour to get to reception when everyone was trying to leave at 10 am. We couldn't use the stairs. Shame.

Close to everything we wanted to visit, in the heart of Kyoto. Didn't even realise it had a communal bath - onsen on the ground floor. Rooms are ok for Japan, comfortable beds and laundry room, which we found useful.

Stayed in April 2024

The girl staff needs a little more customer service skills. We are discussing something about our rooms and suddenly she began making faces in front of us, showing signs of inconvenience

We loved the free curry rice being offered during dinner and free coffee

Stayed in January 2024