A bit remote and set dinner and breakfast. Not hotels fault. Food not my cuppa tea.

Facilities. Onsen. Food in restaurant

Stayed in March 2025

It is quite aged, quite a few things are torn or very used and the bar and some facilities are no longer in use, but you don’t need that if you just want to soak in the nature there

Old school onsen resort, if you love old school vibes, this is the place, very local. Love their dinner spread too and also free shuttle service from station which is at standard timing

Stayed in December 2024

Maybe the choice of a western breakfast for those who don't like Japanese style/ fish.

Its great for the Nakasendo trail if you have a car The public Onsen is great The meals are traditional, well presented and plentiful, served in little cabinets - serving staff we met (one from the Philippines was great) Receptionist from Burma was also excellent - great English - very helpful

Stayed in November 2024

Not fluent in english.

Clean and comfortable. Quiet room. Nice view from our room. Nice and helpful staff. Good japanese breakfast and dinner. Nice Onsen. Parking in front of hotel. Washing machines. We stayed here to do the Magome-Tsumago walk. Magome is about 15 mints away. There was construction near by and we had to take a detour but it was ok.

Stayed in October 2024

Sadly, water really smells like chlorine. Hotel is in the middle of nowhere so it is very quiet at night but a fair bit of driving is a must. Overall price is on the higher side compared to similar hotels and services.

Rooms are quite small but seems new and comfortable. Breakfast and diner are served in private booth, presentation and taste were excellent. The ofuro and rotemburo are clean and spacious. The riverside park behind the hotel is really beautiful. They have free parking space. Complimentary tea and coffee in the reception area. The facilities next door are accessible weekdays. Staff were friendly and helpful. Overall we had a very pleasant stay.

Stayed in October 2024

the room temperature a bit cold the shuttle to Magome leaves late and come back too early and there's only one time 10:30am and 2:30pm some guests' children in the corridor shouting and adults in groups speaking too loudly at dinner

i was on a half board and breakfast and dinner were good and abundant staff was helpful and polite shuttle bus from Nakatsugawa station very convenient

Stayed in October 2024

some guests were too noisy a group i guess especially in the restaurant, can't blame the hotel but i didn't like it especially children screaming in the room corridor when there are don't disturb notices on the doors. my room's fridge was making loud noises at times

excellent meals in beautiful rooms professional and polite staff. hotel is a bit far from the city but provudes shuttle bus to the station. room was cleam large and well equipped. staff at the reception very good too

Stayed in October 2024

Property is a bit old and the room was a bit tight for four adults. Futons were comfortable and added pleasure of sleeping with window open and falling asleep to sound of rushing river.

Onsen facilities a bit dated but pools were still great to soak in. Separate male and female baths and these are traditional in that you go in naked. Had dinner and breakfast plan and both were full of Japanese staples like pickles, sashimi, salmon, beef, rice and soup. Not all dishes were the highest quality but good nonetheless. Access to public baths at next door sister property and shuttle to Magome juku at 10:30 am

Stayed in September 2024

Difficult to access, as there is construction work going on at the main road used to access the property.

Great ammenities, beautiful and clean rooms, Staff were amazing and helpful at all times who speak both English (little bits) and Japanese.

Stayed in April 2024

Difficult to access from Magome because of road closure and no shuttle bus ... in the end have to call a taxi and cost about 4,000 yen for 11 mins ride. Hotel under renovation with scaffolding

Comfy bed, elaborate dinner and breakfast

Stayed in April 2024

Close to our intended location

Stayed in March 2024

Clean. Comfortable. Indoor & outdoor bath. Bath water quality is good. Meal was great. Parking available.

Stayed in November 2023

Short walk from the bus stop. There are two different onsens accessable to guests, one of them in a connected facility. It was difficult to find information or pictures to distinguish the two. Both are nice, and very similar.

Stayed in October 2023

It is little bit off the track, our GPS led us the wrong way twice.

Very friendly and helpful staff, the onsen is fantastic, the food is delicious

Stayed in June 2023

We chose this hotel due to the closeness to the Magome post-town trail and the Onsen. Both expectations were met.

Stayed in June 2023

We specifically went here for the resuartan and it wasn't open, there was no food options near by

Onsen

Stayed in April 2023

very pleasant clean good size rooms

Stayed in April 2023

The location is a little way out of town, you really need your own transport.

The room was clean and comfortable. The onsen was nice too.

Stayed in April 2023

It was unfortunate the restaurant was closed. We had to travel quite a distance to find dinner.

The public bath was lovely

Stayed in April 2023

Overall a fantastic stay. Location needs a car but is very close to magome and right next to a river. Fantastic indoor and out door onsen options that change gender overnight. There is an interconnecting large onsen facility right next door which has children playground and even better bathing options thats free to staying guests of ryokan. Downsides are food is just average, and the rooms do show a bit of wear but are clean.

Stayed in April 2023

distance to magome was kind of far. there is a free shuttle service though. be aware that the hotel doesnt serve dinner unless you explicitly check with them on booking. it is not easy to get a typical western dinner in the neighbourhood

nice and relaxing stay, nice onsen, nice staff, good breakfast

Stayed in April 2023

The baths weren't very hot and the bar was closed before the listed time. The room was large and well furnished but didn't have any convenient outlets.

Great staff, the attached restaurant was delicious, and there were a lot of vending machines by the baths including normal drinks, milk, and alcoholic drinks.

Stayed in March 2023

Good location .room. Staff ,Foods

Stayed in November 2024

not easy to get to

service

Stayed in May 2023