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  5. Reviews of Apartment Hotel 11 Shinsaibashi

Reviews of Apartment Hotel 11 Shinsaibashi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

542-0083 Osaka Prefecture, Osaka, 大阪市中央区東心斎橋1丁目9-11, Japan

#13 of 157 B&Bs and inns in Osaka

Guests' Choice

Review Score

Based on 120 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    8.8

  • Value for money

    9.1

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 1, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Strategic location, close to everywhere. Walking distance to Dotonbori, train station, etc. The room is clean, easy access.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    True luxury is less about lofty price points and fancy finishes and more about exquisite service that is executed with thought and care.

    Stayed in February 2025

  • Reviewed: March 31, 2025

    9.0
    Great location
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very conveniently located and spacious

    Stayed in March 2025

  • Reviewed: March 1, 2025

    9.0
    It makes our trip in Osaka so much easier and comfortable.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are rooms for improvements. This is my first time using this type of self-check in hotel, so I wasn’t familiar with the process. We were a bit lost when we arrived as there are several same hotels (named as no 1,2,3) in the same area and we went to the wrong one. The online chat may need to respond quicker to resolve issues we had, especially we arrived at late night. Although the room was really awesome, the plastic panel of the air con fell down and nearly hit my sister, and we also couldn’t figure out how to use the laundry machine. The tv controller is out of battery. Nevertheless we were still very happy with our stay, it is so much better than the normal hotel.

    The location is super convenient, close to metro stations and the main shopping areas. The room is very spacious and clean, with well equipped kitchen. The beds are super comfortable and there are air cons and heating system (with flooring heating). Everything was great for our stay.

    Stayed in February 2025

  • Reviewed: February 15, 2025

    8.0
    Great location and value for money
    • Leisure trip
    • Group
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No dryer for washing machine

    Location is good nearby shopping area and Osaka Metro Station

    Stayed in February 2025

  • Reviewed: February 12, 2025

    9.0
    Overall it’s a satisfying living experience in Hotel 11 and we definitely will come back again next trip
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    We are satisfied with the accommodation, but it would be great if a few things can be improved: 1) The door to balcony is not covered by curtain so it’s VERY bright at night. Please consider adding curtain to block the light from outside 🙏 thank you 2) There’s a decoration lamp hanging down from ceiling and it’s quite low so my bf kept bumping into it hahaha

    1) We love the heater in bathroom the most👍👍👍It keeps us safe in such a freezing cold weather and provides us hot and dry clothes to wear everyday. Life savior for sure! The bathroom is definitely our favorite place to stay after a long day walk 2) This accommodation is well equipped with build-in washing machine, a kitchen (though we didn’t use it), a dustbin that’s big enough for 4 days ( and as tourists you don’t have to be worried about the garbage categorization because they will help settle it!) and every lady’s dream——it has a big and good lighting mirror for putting up makeup! Basically the room has everything you need 3) Though there’s no counter person but the owner is online to help whenever we asked for help (we asked how to turn on hot water, ask for more hangers if possible, where to find our keys, etc)

    Stayed in February 2025

  • Reviewed: February 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It will be good to install a full length mirror near the door area

    Stayed in February 2025

  • Reviewed: January 13, 2025

    10
    Great experience, friendly staff that is very helpful. Love the bathroom features, perfect for family and group of frien
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Might be a bit noisy at night, but it’s fine once glass door is shut.

    The location is perfect for shopping goers! There are plenty of eateries options too.

    Stayed in January 2025

  • Reviewed: January 13, 2025

    9.0
    Comfortable convenient location
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The location was excellent.

    Stayed in December 2024

  • Reviewed: December 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Spacious room

    Stayed in December 2024

  • Reviewed: December 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights

    Prefer more pillows or firmer pillows

    Stayed in December 2024

  • Reviewed: December 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No cleaning service

    The price and location

    Stayed in December 2024

  • Reviewed: December 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 9 nights
    • Submitted from a mobile device

    Nil

    Great location, walking distance to train stations and shopping district. Lots of eateries and shops near the apartment. Room is clean and spacious, and has everything we need. Owner is very responsive when I messaged to top up the toiletries. Recommended and will stay here again!

    Stayed in December 2024

  • Reviewed: December 19, 2024

    10
    Nice, I will be back to this apartment.
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 9 nights
    • Submitted from a mobile device

    Match family trip required for a long stay; - full kitchen with big refrigerator. - bathroom with bathtub but size too small. - washing machine and drying by hanging in the bathroom (have a hot dryer inside) just waste time to hang. - bedroom has a sliding door to separate the living room and bedroom. - bedroom has terrace. - Air con in the bedroom and can adjust to be a heater. - floor at the living room has a heater, surprised!!! - The apartment has an elevator. - Checkin method have to wait for the admin send the detail to us and you will get the code for the room key around 01:00 pm Japan time (the day you check-in) from website of this apartment. - very close to Shinsaibashi Street.

    Stayed in December 2024

  • Reviewed: December 16, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights

    No breakfast provided but the location is fantastic, you can easily to walk to the shopping and food street.

    Stayed in December 2024

  • Reviewed: November 27, 2024

    8.0
    Very satisfied, clean property
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Not very bad problem but not many TV channels, no instructions on how to access satellite channels or netflix. Not big problem because there's lots of things to do in the area but just would be nice to have more TV shows while resting.

    Nice location, clean, spacious.

    Stayed in November 2024

  • Reviewed: November 19, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Great location with easy access to shops and transport.

    Stayed in November 2024

  • Reviewed: October 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It would be better have washing machine come with dryer.

    I like the location.

    Stayed in October 2024

  • Reviewed: September 23, 2024

    9.0
    Excellent place with great location, spacious
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 4 nights

    The bathroom area is too small

    Stayed in September 2024

  • Reviewed: September 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights

    .

    .

    Stayed in August 2024

  • Reviewed: July 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    A bit far from Shinsaibashi. No face-to-face staff to talk to. Lights a bit deem, can be brighter. Water too hot, unable to adjust.

    Like the cleanliness

    Stayed in July 2024

  • Reviewed: July 25, 2024

    10
    nice, clean large apartment is a great location. Good price.
    • Leisure trip
    • Group
    • Deluxe Quadruple Room
    • Stayed 1 night

    There are no staff on the property so you cannot leave your luggage if you arrive early. We used the coin lockers at the train station. They do have a area that you can leave your luggage but it is not locked up so we were a bit tenative to leave it there.

    These are self catering apartments. Ours was very spacious and clean. The location was easy walking distance to the train station.

    Stayed in July 2024

  • Reviewed: July 24, 2024

    10
    i stayed in many hotels, hostels, share home, company apartment. this place is the second best.
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    actually none. if for being very nit picky. there is no shoe horn.

    everyting. better than my own house.

    Stayed in July 2024

  • Reviewed: July 16, 2024

    9.0
    very enjoyable and host very accomodating when I needed help with information
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    no hairdryer

    very good location, clean , very comfortable beds. Only not giving it a 10 because there was no hair dryer in the room ( at least that I could find)

    Stayed in July 2024

Showing 1 - 25

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