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Reviews of Lily Palm Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Watamu National Marine Park, 80202 Watamu, Kenya

#24 of 34 hotels in Watamu

Guests' Choice

Review Score

Based on 229 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.8

  • Staff

    9.0

  • Value for money

    8.1

  • Free Wifi

    5.9

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Showing 1 - 25

  • Reviewed: April 22, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Drinking water not provided stayed there for two nights 3 days

    Swimming pool well maintained

    Stayed in April 2025

  • Reviewed: April 20, 2025

    8.0
    Very good value for money.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms need a little updating

    Location and nice staff

    Stayed in April 2025

  • Reviewed: April 16, 2025

    7.0
    Average stay...really.
    • Leisure trip
    • Solo traveler
    • Mapango Superior with Balcony
    • Stayed 7 nights

    Breakfast very disappointing...cold sausages and bacon...limited food offered and choices...omelette okay. Can they offer more than sachet instant coffee?

    Staff excellent and really felt comfortable. Mapango restaurant was excellent

    Stayed in April 2025

  • Reviewed: April 5, 2025

    8.0
    A peaceful, comfortable place with wonderful staff.
    • Leisure trip
    • Couple
    • Duara Comfort Room with balcony.
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff were amazing: so polite, helpful and cheerful. The room was clean and comfortable; everything worked as it should and we were well looked after. The breakfast was fresh and offered plenty of choice. The resort itself is quite old and looking a little tired these days but this didn’t detract from our stay.

    Stayed in April 2025

  • Reviewed: March 20, 2025

    9.0
    Lovely stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    AC in the room not the strongest so we had to leave it on when we were at dinner in the evening so the room was cool for sleeping but those used to warmer climates than us would probably be fine. There were a few holes in the mosquito net which hadn't been fixed.

    Great location, very helpful staff, lovely pool and beachside cabanas, tasty buffet food. Special shout out to Mercy who looked after us so nicely in the restaurant she is a wonderful and warm host!

    Stayed in March 2025

  • Reviewed: March 14, 2025

    9.0
    Thoroughly enjoyed every part of it
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Music on a speaker by the pool slightly annoying in the mornings

    Spacious and relaxing

    Stayed in March 2025

  • Reviewed: March 11, 2025

    7.0
    Was good but needs a boost in cleanliness
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wasn’t that clean especially the dining tables and chairs, underneath the white cloth.

    Beachfront Friendly staff members Good food

    Stayed in March 2025

  • Reviewed: February 26, 2025

    8.0
    Great stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 10 nights
    • Submitted from a mobile device

    Nothing about the place, however the people on the beach can be quite intense

    The staff were very friendly and helpful. The facilities were great and they put in a lot of effort to ensure there are activities every day. Right on the beach, an ocean swim is right there. Restaurant food was great

    Stayed in February 2025

  • Reviewed: February 17, 2025

    8.0
    Very good.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The instant coffee in the breakfast can have filter coffee. One of the staff was being flirtatous which was annoying as solo female traveller. having said that, all the otjer staff were very nice.

    The location is very central, perfect to explore around the town. Room is clean ans spacious with balcony. The breakfast was nice. the staffs were friendly. good value for money.

    Stayed in February 2025

  • Reviewed: December 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing

    Nice meals, friends staff members, clean and spacious rooms and nice pools.

    Stayed in December 2024

  • Reviewed: December 14, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Lack of variety of their foods. Same meals from Monday to Friday

    Multiple clean pools facing the ocean. Close to other leisure locations like papa Remo

    Stayed in December 2024

  • Reviewed: October 27, 2024

    7.0
    Great resort that could do with maintenence
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    This resort's target is mainly Italians as owners are Italians. Poor WiFi, power cuts, Animation staff spoke Italian only leaving us not understanding anything! Dirty bathrooms by pool and room too. Beach boys were rude and just annoying ruining the whole experience. whole place could do with a coat of paint. renovations and an update to furniture. No tea or coffee making facilities in the room!!!

    Friendly staff, food was nice, entertainment and good room. Kitchen and Dining staff made us feel so welcome and ensured we had food we liked, actually we were spoilt by them.

    Stayed in October 2024

  • Reviewed: October 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    The food could be better. Their options were also limited.

    The place is very clean and the facilities are good. My room had a balcony with a view of the swimming pool which was very relaxing. I like that they also had evening activities for the days that I was around. Generally, my experience was enjoyable. Would recommend.

    Stayed in October 2024

  • Reviewed: September 15, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Water at the tap was salty, not enough fresh water spots to fill bottles for drinking. Very poor Wifi flow. The buffet was not mostly Italian food and average quality. Breakfast quite simple with limited choice.

    Well distributed with several swimming pool s , Nice staff.

    Stayed in September 2024

  • Reviewed: September 3, 2024

    9.0
    Pleasant stay, perfect location and the best hotel staff ever!!
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The food is kind of monotonous but not that bad.. there isn’t much variety to choose from

    Lily palm resort management should be proud of their staff, one of the kindest and most friendly staff i’ve ever encountered. The animators were also very friendly and knew almost everyone by name! Highly recommend!!!

    Stayed in September 2024

  • Reviewed: August 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Housemaids were always present and ready, but it might be desirable to ask the guests permission to enter the rooms.

    The staff (Jane in particular), the service, and the attention to the guests.

    Stayed in August 2024

  • Reviewed: August 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No TV in room Buffet selection is limited Very limited or no Uber car service to the facility Beach is full of trash and sea weed Quite a distance from room to dinning

    Room has a nice balcony/patio overlooking a beautiful pool and Makuti rooftops, palm trees and Bougainvillea flowers. Bed is four polled covered with a mosquito net, there is a nice relaxing day bed.

    Stayed in August 2024

  • Reviewed: July 31, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights

    Nothing in particular, the structure is very big and some areas may-need more refurbishment. The only real problem are the beach boys (but this is not related to the resort itself), very annoying.

    Position on the beach, swimming pools, very nice strucuture, people, good food.

    Stayed in July 2024

  • Reviewed: June 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Duara Comfort Room with balcony.
    • Stayed 1 night
    • Submitted from a mobile device

    The place was amazingly beautiful and so were the staff

    Stayed in April 2024

  • Reviewed: May 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The buffet was a bit limited for vegetarians, which might be because of the low season and the scarcity of clients. Also, although it wasn't the fault of the resort, my experience at the beach was less enjoyable due to persistent harassment from local service providers. As soon as I stepped onto the beach, I was approached by people offering guide services even when I was in the water. One even followed me all the way to the two small islands in front of the resort and guided me against my will after which he proceeded to ask for $50.

    The views to the ocean from the main pool, the big balcony of the room overlooking the small pool and the garden, and the help of their travel agency to help me find a spot in a group doing the Blue Safari. The lobby is beautiful.

    Stayed in May 2024

  • Reviewed: April 16, 2024

    8.0
    Great hotel. I'll stay there again.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing.

    Perfect location, lovely room and friendly staff. Loved the food too.

    Stayed in March 2024

  • Reviewed: April 9, 2024

    8.0
    Great location with access to the beach front, beautiful views from the restaurant and bar
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The rooms were spacious and comfortable and the air conditioning worked well. I highly recommend the full back. legs and feet massage offered at the hotel- I felt fantastic afterwards. It is an Egyptian style massage - with two therapists working in tandem. Also the head therapist - who is a physiotherapist - also provided me a short but very effective neck massage that took away the pain in my shoulders and neck. Happy hour cocktails at the hotel bar with great views of the beach and ocean was wonderful.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Lovely stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good enough

    Stayed in April 2024

  • Reviewed: March 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathrooms in the rooms could use an upgrade.

    The staff was absolutely exceptional. They made my birthday super fabulous.

    Stayed in March 2024

Showing 1 - 25

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