The property is great! The staff are phenomenal! Really great people! I want to give a shoutout to lucky from the entertainment staff he’s a character! He just wishes he could beat me in table tennis! Also, calmus for his warm daily greetings!

Stayed in March 2025

As a vegan, apart from offering Indian cuisine, pickings were thin and requests were not well understood. I will mention that packed breakfasts though offered were tending towards impoverished if one was vegan :( Some compensation was offered through a PrideInn meal offer in Nairobi, which was very positively contrasted with that on offer at Flamingo. So thank you for that. Only one restaurant is actually on offer, the other requires paying for even if on half board. The shower water pressure was low and room attendance patchy.

Most of the staff were courteous and friendly. Some. went out of their way to try to make my stay a comfortable one. I must mention Eunice in this respect and one of the Jemimas.

Stayed in March 2025

The flies.

The main area dining had an influx of flies one day but they remedied it shortly after. The food was good with some sort of variety each day.

Stayed in January 2025

There is nothing I didn’t like about this resort.

This is the 2nd time my family has gone to this resort & both times were fantastic. The resort itself is a 10/10. The grounds are beautiful. The pool is great. The staff goes above and beyond. The food is great & has a great variety of choices. I have no complaints about the property at all.

Stayed in March 2025

Beautiful resort next to the beach. very good food , different choices for breakfast.Staff were very friendly

Stayed in February 2025

The room only gave us one item each eg slippers despite the fact that we were two guests in the room

- [ ] Very good reception, smooth check in, great service from Cynthia who informed us about the all inclusive package - wouldn’t have known otherwise, we were able to upgrade to this package and this completely changed our stay , we were able to relax and enjoy all the activities within the hotel without worrying about where to have dinner and all as all meals were included as well as bottomless drinks and snacks! - Great food I liked that they tried to change the menu every day at the buffet - [ ] Had too much fun at karaoke on Sunday night - [ ] Animation team puts in the work - Calvin Eunice, Keith and team - entrainment every night👍🏾 really great that they have an activity every night, you can never get bored it there, my favourite was karaoke on Sunday night. They also put on dinner and a show outside one of the nights we were there - [ ] They also have water activities during the day such as water aerobics and water Zumba, there are games as well such as Foosball in the lobby and table tennis near the pool so there’s always something to do - [ ] A big shout-out to the animation and security teams! I misplaced my lip gloss during karaoke, and when I informed them the next day, they went out of their way to find it and return it to me personally—such impressive service. - [ ] The hotel has great security on the beach, with a barrier ensuring only guests have access, I could leave my belongings on the sunbeds while swimming in the ocean. I also appreciated that they serve drinks at the beach but only when guests are present—if you step away, the security guards literally watch your drinks. I found this extra level of security very reassuring. - [ ] Relaxing massage at the spa, they could improve on the ambience in the spa for instance by having dimmer lights - [ ] Comfy room, clean, though we were two of us but we only got one pair of everything one pair of slippers, one dental kit

Stayed in March 2025

The tv in the room could be bigger and maybe become a smart tv because just limited to the tv channels and some were of poor quality. Maybe a greater selection of meal options at night for example Swahili pilau which I would of liked.

the breakfast and dinner were very nice. The location the night entertainment the staff and the complimentary 4pm tea. the events organiser Sachita, such a great guy and helpful with everything we needed. The checkout lady Asia very nice and helpful. The Gym instructor and water polo guy Slim Shady ( Mr Muscles) very nice also. the spa treatment was amazing thanks to the staff there also. The pool very nice also and the restaurants like Istanbul. Pavilion overlooking the Indian Ocean amazing also.

Stayed in February 2025

No mosquito nets for the kids and the bed could be more comfortable.

Service quality

Stayed in March 2025

Lack on options for eating on all inclusive, limited to one restaurant really, other options could be made available. Drink options limited at bars, with even local beers not included on package.

Pool and beach areas have great quality outdoor seating/laying furniture. Grounds well kept.

Stayed in March 2025

Only thing I didn't like but it's my personal opinion that you can pay little fee and get in to have a wonder around or lunch or dinner or just use swimming pool is bit strange,so at times it can feel like bus station. But it's only my personal opinion as I haven't seen it elsewhere before. Otherwise place is gorgeous and everything about it.

We loved our stay. If u like quiet less busy place like Diani, Shanzu beach is definitely place to go and Prideinn Flamingo is best hotel along that stretch of Shanzu beach. Ambience is fabulous. Staff at hotel is superb,extremely kind a d friendly. Let me name few...Halima ,Gentrix,Rodges,Shikanda,Cynthia and many other. Food is delicious,decent choice,fresh and tasty. Outside dinners with live entertainment also fabulous addition. Pool are is amongst the best plus pool bar operated by Frederick and Maxwell...so delicious cold Balozi beer always available. So over we loved our stay. Thank u Flamingo we will be back. Tasha and Martin room 5202:)))

Stayed in March 2025

Excellent

Stayed in February 2025

There is no such thing.

We took full board for a family of four. Spacious and clean rooms, very friendly staff, excellent food. Excellent for relaxing.

Stayed in February 2025

Quite pricey for me because I have two kids age 3 and 7 - they share the room and eat almost nothing but I'm charged like 50$ per kid. Some things to note - no bathtub in room. I think there is no bar which we can sit in the pool and have drinks.

Loved everything! Room interior is simple and comfortable with all amenities. Bathroom modern and clean with full amenities, big shower with hot water all the time, hair dryer. My room ("superior room" as per booking.com with one double bed and a single bed; we were a couple with two young kids) had a balcony and a beautiful view of the ocean overlooking the garden and pool on one side. Swimming pool is nice and big with an island and bridge and a mini waterfall type feature which is great for standing beneath it. All the staff are exceptional in hospitality and helping and caring, special thanks to all the staff; waiters, cleaners, reception etc everyone; they are so welcoming and helpful. The food was really really good, breakfast was excellent. All the buffet meals had nice variety and great taste, I enjoyed all the meals. Their beach has the softest sand. The beach and pool side has gazebos and different types of beach beds and beach swings hanging beds to relax. Can't wait to come back again. They have night shows and adult/kids activities during the day but I couldn't do all that coz stayed just one night.

Stayed in February 2025

Rooms had old finishes. I think improving the rooms could go a long way.

Stayed in January 2025

There were limited varieties of family activities

Food

Stayed in December 2024

Nothing

Food, swimming pool and neat rooms

Stayed in January 2025

No thing to remember

Hospitality, food, beach and the swimming pool.

Stayed in December 2024

The rooms are spacious and clean

Stayed in January 2025

The breakfast and meals could have a bit more variety

Good location, lovely and friendly staff, and the animation entertainment was awesome

Stayed in December 2024

Excellent food

Stayed in December 2024

The only issue is the lobby area the bar close to the lobby was so so hot , we wanted to sit and have a drink there after dinner and play pool but it was so uncomfortable hot , they only had ceiling fans there circulating heat , aircon would have been better .

-The property was clean . The property was well maintained , the gardens were beautiful . -The all inclusive menu was fantastic , the food was lovely and lots of variety - the staff were really friendly especially Brenda the restaurant manager , the cleaners and the spa ladies synthia

Stayed in December 2024

My room view

Excellent Hospitality

Stayed in December 2024

The food rooms and the entertainment 👌

Stayed in December 2024

The pool not being available past 6pm

Tha staff and amenities were amazin

Stayed in December 2024