Dolphin Road, 80109 Mombasa, Kenya
#4 of 50 hotels in Mombasa
Guests' ChoiceBased on 680 hotel reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
8.8
Facilities
8.6
Staff
9.3
Value for money
8.4
Free Wifi
8.8
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End of dialog contentReviewed: December 29, 2023
Stephen
DenmarkDinner at the cave restaurant was amazing.
Stayed in December 2023
Reviewed: December 27, 2023
Sarah
NorwayThe TV could be larger.
The ambience is great! The food options are great, we had the all inclusive package, and the staff members are supportive. The cleaning of the rooms is well done and the hotel is well fumigated such that you do not really encounter lots of mosquitoes. The hotel also has entertainment.
Stayed in December 2023
Reviewed: December 23, 2023
Ayaan
DenmarkThe only little thing I didn’t like was the some of the staff was inappropriate with asking me that I have to pay everytime I enquired about something since I only had bed and breakfast which I already know and it’s very unprofessional to talk about money to guests like there’s a reason why they are there cuz they have money to spend. I just thought it was bit insensitive and careless but it wasn’t all the staff that was like this only 2/3. Also didn’t like that when I first came to the hotel and wanted make a reservation that the lady in reception told me there’s no space it was after I told her that there is spaces available as I can see on bookin.com that she found me a room.
The pool was amazing
Stayed in December 2023
Reviewed: December 23, 2023
Hussein
KenyaExcellent
Stayed in December 2023
Reviewed: December 23, 2023
Metod
SloveniaNothing to complain about
Great location, nice pool, wonderful beach. Stuff always friendly and ready to help Good choice of food. Wonderful view from the balcony to the pool and to the beach.
Stayed in December 2023
Reviewed: December 21, 2023
Francine
FranceCheck in tres long environ 1h30
Stayed in December 2023
Reviewed: December 18, 2023
Mutuku
KenyaThe services the Dinner The pool
The dinner was extraordinary and meet Juliana who gave us an extraordinary service during the dinner. The breakfast was excellent and the cake for the birthday surprise was wow, you guys are the best. At the pool we meet Pascal who was very joyful and served us excellently. I can't forget about John who warmly welcomed us & helped us to carry our bags to the room, he really loves his work.
Stayed in December 2023
Reviewed: December 17, 2023
Dorine
KenyaThey are kind of slow in housekeeping.
Environment, food and entertainment
Stayed in December 2023
Reviewed: December 13, 2023
Kevin
KenyaThe location is excellent, by the beach. The pool was huge and even with a number of guests it felt like I could have a corner all to myself. The breakfast was excellent, lots of choices and the staff were very helpful.
Stayed in December 2023
Reviewed: December 12, 2023
Monica
United StatesThe safe was broken. The door to the terrace did not lock well.
Végétation, surroundings, food, staff
Stayed in December 2023
Reviewed: December 10, 2023
Fitah
CanadaN/A
All the food was 10/10 Kids had snacks which was amazing Very good place for family vacation, if afforded
Stayed in December 2023
Reviewed: December 1, 2023
Dusan
Serbia- WiFi connection could be more stable - the beach is not one of the best
- extremely nice and polite staff - good choice of food for breakfast and dinner - big, clean swimming pool
Stayed in November 2023
Reviewed: November 28, 2023
Wycliffe
KenyaThe old look
Very good. Enjoyed it.
Stayed in October 2023
Reviewed: November 27, 2023
Ochieng
KenyaTime taken before room allocation. I waited for about 3 hrs 😩.It was understandable since they had a re launch event ongoing so they were kind of overwhelmed.
Everything except for the check in confusion.
Stayed in November 2023
Reviewed: November 13, 2023
Faustine
DenmarkWonderful swimming pool, beach front and food. The chef 😋💯💯💯
Stayed in September 2023
Reviewed: October 16, 2023
Choudhary
United KingdomHot Food buffet wasn't very expansive but it was enough
Great location on the sea Layout of hotel was beautiful Lawns, walkways, pools were perfectly designed Pool basketball game with 40 fellow guests on Sun 14th Oct was 2hrs of amazing fun. The staff create a wonderful playful atmosphere Food was tasty and well prepared
Stayed in October 2023
Reviewed: September 25, 2023
Dr
BahrainThe beach was a short stretch and the water and shore had too much seaweed for an ocean swim. The pillows are a little uncomfortable.
The staff are genuinely happy to be there and to see u anytime of the day. The pool is huge :) The room turnover was regular with additional water bottles when requested. The best part was the entertainment team, they made sure everybody was involved in water and beach sports at all times, all of them were great. Every night there was an event u won't need to leave the hotel. Good variety of food at the breakfast buffet. The al a carte restaurant makes the best seafood with the biggest shrimps and lobesters. Sunset Tea time by the pool was the highlight of the day, water polo and beach volleyball everyday, morning water aerobics and stretches, you would be surprised u will enjoy them. The hotel is always hosting conferences so a variety of people keep coming through. The billiard bar at the top of the cliff had a fantastic view and atmosphere don't forget to visit it. The lay out of the hotel going uphill giving u a wide view of the ocean till the horizon. The ladies on the beach at the hotel exit braid hair like no others. Better than a five star hotel.
Stayed in September 2023
Reviewed: September 22, 2023
Haydn
United KingdomNothing to report I was very satisfied.
Very quiet while we were there maybe 29% capacity.. Very nice rooms, pool area was very comfortable.. Many guests were African and much of the food was targeted for them though there was always plenty of choice and I never failed to find myself a good meal..
Stayed in September 2023
Reviewed: September 21, 2023
Sofy05
NamibiaAbsolutely nothing. Prideinn flamingo is everything and more
The service and the people were great. Fendy welcomed us so well. The food is so good. Everything was so exceptional
Stayed in September 2023
Reviewed: September 18, 2023
Mohamed
United StatesAll good. Nothing to dislike.
Nice and clean. Good price.
Stayed in September 2023
Reviewed: September 15, 2023
Said
PolandEverything was perfect,we enjoyed every second of our time at this hotel.Staff was very nice and friendly,I definitely recommend this hotel !
Stayed in September 2023
Reviewed: September 13, 2023
Kassem
UgandaThe beach too much dirty
Yes but it’s better to extend the swimming pool time up to 10pm
Stayed in September 2023
Reviewed: September 7, 2023
Mark
United KingdomIt would be good to have cold milk for our tea and coffee!
We enjoyed the whole resort. The staff were excellent. All very clean. Great choice of food. Great value for money.
Stayed in September 2023
Reviewed: September 4, 2023
Jackline
KenyaN/A
The pool is very beautiful and clean
Stayed in September 2023
Reviewed: August 31, 2023
Sheilah
KenyaThe Breakfast had lots of variety to choose from. Well prepared meals , all very delicious. The all inclusive package is really good, especially with the kids, you snack at any time and eat to your fill. The location is also good and clean. The staff are very friendly.
Stayed in August 2023
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