Dolphin Road, 80109 Mombasa, Kenya
#4 of 50 hotels in Mombasa
Guests' ChoiceBased on 682 hotel reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
8.8
Facilities
8.6
Staff
9.3
Value for money
8.4
Free Wifi
8.8
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End of dialog contentReviewed: August 22, 2022
Omar
KenyaRoom size
Everything
Stayed in August 2022
Reviewed: August 22, 2022
Jane
United KingdomIt would have been useful if there were an ATM. We wanted to buy some things from the local shops outside the hotel but we couldn't get shillings without going into town. Not a big deal but would have liked to support the little, local businesses.
The staff were very friendly and kind. Our room was spacious and had a lovely view over the ocean. It's a place where you can truly relax and enjoy yourself.
Stayed in August 2022
Reviewed: August 21, 2022
Hillary
KenyaOn early morning checkout, I asked for a packed breakfast. Upon opening the packed food on my trip, I was extremely disappointed at how little was packed.
The all inclusive package was fantastic.
Stayed in July 2022
Reviewed: August 18, 2022
Jan
NorwayPrideinn Flamingo was a perfect place for our family. The pool and beach was great. Everybody here were very friendly and helpful, but the jewel in the crown was Alice in the pool bar. Always helpful and nice. Hope to be back one day.
Stayed in August 2022
Reviewed: August 17, 2022
Hellen
NetherlandsThe location, various entertainment activities offered and the delicious food.
Stayed in August 2022
Reviewed: August 16, 2022
Mark
United KingdomIt would have been better to have water slides in the pool!
The food was great, and the swimming pool was superb.
Stayed in August 2022
Reviewed: August 11, 2022
Aaron
Sierra Leonenothing
everything
Stayed in August 2022
Reviewed: August 10, 2022
Dolif
Kenyamaybe just a prayer room or small mosque for muslim guests
the food is amazing
Stayed in August 2022
Reviewed: August 9, 2022
Zamzam
United KingdomThe phone was never answered when rang I booked for 2 adults and 2 children and expected 2 big beds. I was surprised to see 1 single and a king which was uncomfortable.
The all inclusive package and everything it had.
Stayed in August 2022
Reviewed: August 4, 2022
Nzyuko
KenyaShower,
Room, Beach, Staff, Pool, Activities.
Stayed in July 2022
Reviewed: August 1, 2022
Majid
KenyaThe chick in time is too long
The food
Stayed in August 2022
Reviewed: July 31, 2022
Susan
Kenyathe reddish welcome juice served @the reception
fresh juices and delicious fries
Stayed in July 2022
Reviewed: July 30, 2022
Mercy
NorwayNADA
Organised hotel, childrens activities. Adult fun innthe pool with water polo. Nice safe Beach and not overcrowded at all. Ok food , something for everyone. Almost perfect.
Stayed in July 2022
Reviewed: July 29, 2022
Benjamin
United StatesIf they can serve hot food. The food is either warm or cold.
The service is top notch. Great spacious rooms and clean. However they tend to repeat their menu however the food is good. BUT you never get a hot meal. They also have cripy cat that roams around the dinner room.
Stayed in July 2022
Reviewed: July 25, 2022
Kelbusaidy
IrelandNothing
All Hotel staff were excellent providing exceptional service. Hotel was very clean from reception, lobby, restaurant, grounds to rooms. All inclusive buffet was also very good.
Stayed in July 2022
Reviewed: July 23, 2022
Irene
KenyaBeautiful. Hope to come again soon.
Stayed in July 2022
Reviewed: July 21, 2022
Tunde
KenyaThe door handle for 631 was shaky and didn't give a feeling of safety. Meals got cold before service. The choice of drinks for all inclusive were very limited compared to the last time I was there in 2019. A TV upgrade would also be great
The food variety was great. The kids loved the parrot and named it Rainbow. The animation team was pleasant to them. The room upgrade was better than the initial one we had. Booking.xomnhad good offers. The workers were pleasant. Pearl was amazing and helpful. She promised to change our room which she did. It's also commendable that they had young workers which drives great innovation. The GM is really doing a great job.
Stayed in July 2022
Reviewed: July 18, 2022
Christabel
Sweden- Pool was very nice but slightly. - Time keeping for some of the activities was not good.
-Breakfast, lunch, dinner and the service was very good. - A very good service from the workers and the managers. - Nice entertainments in the evening. - The Water pool leader was very nice and funny. - Good price - Very nice security. - Good place for families
Stayed in July 2022
Reviewed: July 13, 2022
Peter
KenyaBeach shades ⛱️
Rooms
Stayed in July 2022
Reviewed: July 3, 2022
Natalia
KenyaThey didn't answer reception phones
The Food!
Stayed in June 2022
Reviewed: July 1, 2022
Bicarvalho
BrazilAll great, just the AC was a bit old so it took some time to cool down the room!
It was the perfect stay! We loved every second of it, since our arrival, everyone was super friendly, food was incredible, drinks were really good as well. Our room was clean, bright and big, the view was amazing as we could see the pool on one side and the sea on the other! Jerry made the end of our Kenyan Honeymoon an even greater experience! We loved the surprise cake with a song during the dinner and the room set-up. Presentations and activities team were awesome as well! I love how we felt part of the culture and could have lots of new experiences, like seeing a Sea Cucumber!
Stayed in June 2022
Reviewed: June 28, 2022
Nadia
South AfricaRooms can be cleaner
Location
Stayed in June 2022
Reviewed: June 26, 2022
Jenipher
NorwayMy stay was okay not much to complain about
I enjoyed the sea view from my room. The staff was helpful
Stayed in June 2022
Reviewed: June 22, 2022
Nina
GermanyCould not go to the beach because every time people (not from the hotel) tried to sell something. Annoying.
Super friendly staff, nice Pool, great food, good Wifi, relaxing atmosphere
Stayed in June 2022
Reviewed: June 21, 2022
Ruskin
KenyaThis exceeded our expectations, The suites are awesome although bath tub was npt working bt everything else was a notch higher. Thanks also to madam philistina who helped us through a lot of place and services we were new to. Looling forward to coming back soon
Stayed in June 2022
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