The hotel's extensive, unregulated smoking during the evening creates an atmosphere that seems tailor-made for smokers, making it uncomfortable for families with young children.

The hotel boasts an excellent location with easy access to the beach, comfortable beds, a very good breakfast, and outstanding staff—especially at the reception and beach area.

Stayed in February 2025

More vegetables

Good food and service

Stayed in February 2025

Their check out times are so early between 10 and 11, for a hotel whose check in times start from 2.30p.m. The hotel staff are sometimes slow to pick calls to reception

I loved the staff, cleanliness and area hotel is located in

Stayed in February 2025

They need to train their staff more. The staff are very friendly and quick to respond but they need more training. They need a better front office - with better ambiance

Location, the property, beach front Rooms, the studio.

Stayed in February 2025

It had perfect view and was big

Stayed in January 2025

Existence of cockroaches in the house, especially in the kitchen and living room

Stayed in January 2025

Maybe a separation of the club or the Shisha smoking area and restaurants for families.

The pool is very nice. We enjoyed access to the private beach which is very clean. in general Jumeirah has a very great ambience, lush gardens, friendly waiters . The Food is delicious and fresh and comfy day beds by the beach

Stayed in January 2025

The food

All good except food that was undercooked.

Stayed in December 2024

Nothing

Beautiful place

Stayed in December 2024

The bed and the view

Stayed in December 2024

The nonresident activities & night entertainments compromise the privacy of the residents

The proximity to the beach

Stayed in December 2024

Our towels weren't changed on a daily basis,we didn't have kitchen towels or soap to wash our dishes

The staff are very friendly

Stayed in December 2024

Sharing of bathrooms... It would be nice if every room was ensuite

The ambience, ocean view and the friendly staff gave our group the most hospitable and fulfilling experience.

Stayed in December 2024

It could get noisy in the evenings with late loud parties going on in the club. That part was not family friendly The chlorine in the pool was too much The cost of food was too high. Prices actually doubled while we were there

The house was perfect. Beautiful views. Access to the beach. The choice of two swimming pools

Stayed in November 2024

the kitchen utensils was not so good , but when we asked for a new pan , they come with it. The price is a little high

Nice pool area , nice food in the restaurant, nice staff, nice view over the Indian Ocean

Stayed in November 2024

Very busy on weekends no alcohol served

Organized ,responsive staff ,great location very spacious apartments

Stayed in November 2024

Lovely swimming pool, with comfortable sofas around but they have a system of renting Sound columns to the sofas Tables around the pool, so, you can earl loudly Reggy music, and next table Loud African music, we love all this music but this is creating a head Eck, that you have to move away Hotel should have a sound music around

Room E-4, really beach front, personnel super friendly, fantastic breakfast, when we call a taxi or we need something, they are supper helping us all the time. Room supper clean, Safety guard 24h in the entrance near the rooms, sleeping with the waves' sound! protected by A/C and mosquito's net, there were no mosquitos. wake in the morning and see the tourist Cammel arriving on the beach, impressive, like a dream 😀

Stayed in November 2024

No drinking water when you arrive. Kitchen could be more equiped.

Big spaceus apartment with balcony. We liked the privacy with 3 bedrooms.

Stayed in November 2024

The staff. Especially the servers, it is clear that they have no training in hospitality and guest relations.Not professional and some don't even use simple courtesy like , welcome, hi, hello, have a nice meal.I preferred just avoiding them . Also the entrance area, some men are always hanging around there, some chewing khat, others looking just off.

The pool side beds are wonderful 😊.I want to go back.The pool is exceptional, the nyama choma and pizza is really nice.

Stayed in November 2024

The environment needs to be a bit more friendly to children

Stayed in November 2024

It’s right next to the ocean, but it was not useful, because the cost was full of sand grass and was not suitable to swim at all. The idea of not providing water to the rooms or at the breakfast was very annoying. The location of the hotel is far away from the city center and you need half an hour with the car to get there.

We took an apartment, which basically not in the hotel (in the building right next to the hotel), it was big, enough for 6 people easily, but was actually outside of the hotel main building. The breakfast was good, has many options to choose from (not an open buffet) and you could choose between a hot drink and a juice, but we didn’t like it that they don’t provide water at all in the hotel, neither in the room nor in the breakfast. The staff were cooperative and try to solve all of our problems (like the drainage in the bathroom was not working at the beginning, before they fixed it and the save in our apartment). The pool was actually nice and clean (but has to much chemicals, which is harmful for the eyes) and the also provide towels for swimming.

Stayed in November 2024

none

beach staff ocean apartments breakfast pool restaurants

Stayed in October 2024

No complaints

Excellent customer service Wonderful facilities Sea view

Stayed in August 2024

Everything was lovely but the breakfast options for the buffet were limited. Loved the place, highly recommend for partners. The staff and cleanliness was on point.

Stayed in September 2024