Overcharged at checkout...due to poor exchange rate given at hotel. This was resolved but it took over 3 weeks

Clean, comfortable and friendly. Customer focused

Stayed in October 2024

Excellent accommodation

Stayed in December 2024

Getting tea at the breakfast areas was abit of a hassle

Great service, clean rooms, good scenery

Stayed in December 2024

It's a shame I only needed to stay there for one night! A longer stay would have been nice!

An excellent airport pick up service. I'll use that service from Booking.com again for sure! It helped with a seamless arrival and check in. Room was huge!

Stayed in November 2024

The property just needs more love. The tiles on the pool are broken, the showers in the rooms have taps that come off in your hand, the tiles in the bathroom have been repaired but looks like a 5 year old did them. The owners need to relook at the standard as it isn’t 5 star

Amazing setting. Trees and grass everywhere. Multiple pools. But most of all amazing staff - service was brilliant. Nashon who manages the recent - nothing was too much travel. The ladies at reception who responded so positively to all queries and the waiters at breakfast - especially Kaka - all amazing.

Stayed in October 2024

The room, bathrooms and the bed could have been better.

The beach was clean, food was excellent and the staff hospitable.

Stayed in October 2024

Beddings

Stay was great Meals good Facility and service great Beddings quality rough and bad quality

Stayed in August 2024

It’s easy to get lost, a few more signs would help. My room didn’t have chairs or sunbed in the patio while the neighbors had them. Unclear if I had to pay extra for them

Very clean and peaceful environment

Stayed in August 2024

Nothing

The resort was very rustic and perfect to explore the surrounding area and to just relax with a cocktail. The service was always great and the breakfast and dinner had a wide selection of food. Perfect for families and couples.

Stayed in April 2024

Facilities and helpful staff

Effort on the food and beverage manager to create a mini birthday celebration for my grandson was really exceptional and hugely appreciated the way he managed to keep a surprise , with singers , cake , drinks and snacks . Truly something he will remember always .

Stayed in June 2024

no towels in room and kept asking for towels.

Proximity

Stayed in December 2023

Weather

Every meal was value for money

Stayed in December 2023

the beach is amazing. Lovely rooms, The staff were always excellent and very helpful. from the moment we arrived they really helped us relax and enjoy.

Stayed in November 2023

Food poisoning. Bad quality of food. Some staff are not very friendly.

Spacious accommodation

Stayed in November 2023

Very little

Good location, spacious rooms, good breakfast and friendly staff. Would recommend.

Stayed in October 2023

I booked a balcony room but The reception staff gave us ground floor rooms. They also gave us the oldest room on the property despite the fact the hotel has been refurbished.. I turned down the room . The concierge guy left us in the room and was gone for ages, when we went to check At reception we found him chatting with the receptionist- completely forgot about my son and I. They then moved us to an interconnecting ground floor room which I also turned down (zero privacy- we could hear the guest in the next room). Third attempt they gave us a refurbished room - still on the ground floor. The hotel was not fully booked therefore this type of behaviour is unacceptable.

The Catering staff were brilliant.. the beach is super clean

Stayed in August 2023

The HB- Dinner dinner does not include a soft drink, you have to pay for it, yet at the breakfast drinking water is provided at no extra cost. Suggestion- include one soft drink on the package and charge for any extra.

Wide variety of breakfast and dinner. Friendly staff especially Salome- Guest Relation, Sophia and Omollo

Stayed in June 2023

House Flies and stray cats around the dining area

Availability of lots of fresh juices

Stayed in May 2023

Water was very salty, Indian food not to expectations

Very clean and spacious room

Stayed in June 2023

The water from the shower was salt water, you would need a lot of soap to have a good shower

The scenery was awesome, loved every bit of it

Stayed in May 2023

The cleaning wasn't up to par in the rooms, but they're still nice. The shower has salty water and doesn't get so hot.

The view, the ambience, the food. Rooms were comfortable. A lot to do on the hotel premises. Very welcoming staff. I will be back again.

Stayed in May 2023

rooms so clean and comfortable Breakfast was wonderful

Stayed in April 2023

Waited 1 hour for a plate of chips

Stayed in April 2023

It was a beautiful resort with great facilities. The beach is clean and beautiful. The staff go out of their way to create an experience for their visitors. There was a band playing everyday. Meals were tasty and a good variation

Stayed in April 2023