They provided a very good and filling breakfast.

Stayed in February 2025

Alittle disorganised breakfast, the lady serving is kind but need to be taught abit here and there what comes first and time please . Facilities like juice jars are limited ,you could tell. So have to wait for others to be done. But the chef is the best and did his part (Sorry i have hospitality experience thus the criticism )

We ended up getting switched to their next door villa , "Villa Kenza " . Apparently there was a mix up in booking . I was pretty disappointed but the issue was solved fast. Nevertheless, our stay at villa Kenza was Amazing ! The chef ,is the best and there is an option for him to do meals ofcourse at extra price instead of eating out .The rooms really beautiful and quite spacious. You feel like the royals in this villa ,by the way it's a castle. I highly recommend this villa,and will hopefully return in future.

Stayed in March 2025

The introduction to the facility and it's possible services such as meal arrangement could have been done better.

The room service was very good. By

Stayed in March 2025

The place is in a serene quite place,the staff is really welcoming and ready to assist when asked.

Stayed in March 2025

The facility just needs some Polish, and it will be fine

The great staff 👍 facility is super clean. Perfect location

Stayed in March 2025

Steps going up were steep

Good breakfast Helpful staff Big room

Stayed in February 2025

The friendly, welcoming, and ready to assist staff. The clean rooms and the quiet environment.

Stayed in January 2025

We had a great stay , we enjoyed the pool and and the colorful garden , the breakfast was delicious and the stuff so friendly and helpful!!! We will go back for sure!!!!

Stayed in December 2024

At first I had the impression the house is not operated professionally. More like a private bed and breakfast. I also was missing a bar and a restaurant. But the best staff compensated all of it

Very clean and spacious rooms, beautiful compound, clean pool. But most of all... Best staff I ever met in a hotel. Always giving their best to be there for the customers.

Stayed in November 2024

We didn't like everything, we loved everything.😊

Like is an understatement. We really loved the place!!! Absolutely beautiful, very peaceful, very clean, and quiet. The facilities/amenities are good and in perfect shape. The staff are very friendly and warm. We also like that the place wasn't too far from the road which meant we could access the mall and the nearby shops. It's a short 5-minute walk to the beach, which is perfectly fine. We loved our stay and we're definitely coming back!

Stayed in October 2024

The place was clean and room was quite spacious. It was a nice short walk to the beach. They provided towels, tissue and hand soap. Had a hot shower if one felt they needed it. It was also quite secure.

Stayed in September 2024

The staffs were so kind .. and it was for sure value for money.. Definitely will be my go to destination in Watamu

Stayed in September 2024

Maybe a little work on the "interiors"should be a little more vibrant and relaxing.to complement the castle vybe..

The location ,friendly and helpful staff..Cleanliness of the rooms..

Stayed in July 2024

The cottage doors left wide open at night....I am always security cautious ....

Sal and lala is just the place to be, value for money guaranteed 👌

Stayed in June 2024

The rooms need tv

The staff n rooms were very clean

Stayed in May 2024

Garden needs a little tidying….. butthat doesn’t really matter

The location is a little out of town but the mototaxi are only 100 Kes and they are always outside. It is a 5 minute walk to the most idyllic beach. The beach shack is a wonderful place to chill with brilliant cooked to order seafood. Staff are lovely and always available to help you. First hotel I have stayed at in Africa that actually provided more than enough towels !!! Which all smelt lovely and fresh

Stayed in April 2024

They did not change towels on the second day stay after room service

The pictures does not do the place justice, it's more beautiful in person

Stayed in April 2024

During my recent stay at the hotel, I encountered several issues that significantly impacted my overall experience. Firstly, there was a noticeable water shortage and low water pressure, which made even the simplest tasks like showering and using the sink quite challenging. Additionally, the hotel’s security seemed to be lacking. There was an unsettling incident involving a creepy individual who peeped into my car for no apparent reason while I was outside during the day. This raised concerns about the privacy and safety measures in place. Lastly, the lack of service was evident when I had to open the gate myself upon departure. This was not only inconvenient but also left me questioning the attentiveness of the staff. In conclusion, while the hotel may offer basic amenities, the issues of inadequate water supply, questionable security, and poor service greatly detract from the comfort and peace of mind that one expects from their accommodation.

I was delighted by the cleanliness of the room and the beautiful environment surrounding the hotel. It provided a serene and welcoming atmosphere, perfect for a relaxing stay.

Stayed in March 2024

A bit hard to find

Nice pool, nice staff, good value for money, good breakfast, big rooms and very clean

Stayed in March 2025

Was a good place

Stayed in March 2025

A bit run down, needs renovation, paint, water issues at the bathroom, noisy neighborhood blaring disco music in our case.

The staff organized me a bed in a room for the staff without a bathroom, as they misinterpreted my booking, at least they did not charge me.

Stayed in February 2025

There are no mirrors in the Queen room! Hard to get dressed/ready. There’s also no drinking water provided to guests, you have to buy.

The property was very clean and easily accessible. Convenient location for all your accessibility needs

Stayed in January 2025

The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions.

Stayed in December 2024

Rooms not cleaned everyday and maybe change the linens and towels .. electricity was on and off during the stay...maybe a TV should be kept in each room and also it's abit far from the centre but the staffs were helpful to get something when there was need!

The staff were polite and helpful...also suitable for someone who wants a conducive environment with no noise ! Also secure

Stayed in December 2024