Humidity and smell of the towels and bed sheet. No preparation for the havy rain during game drives - we were completely wet…

Location, proximity to airstrip, customer service, quality of tents, game drives

Stayed in March 2025

Nothing! Everything was perfect.

Since we arrived at Mara Intrepids, they welcomed us like royalty. Our assigned driver was Paul who took care of all our Safaris, every day and every daily route was geared towards showing us the best of Masai Mara, he is definitely responsible for half of all our amazing experiences. He was in charge of contacting us with the Ballon Safari, an experience that I recommend not to be missed and take us to visit the Masai Mara Village. Upon arriving at the Camps, Debbie, Queen and Daysi welcomed us, with exquisite hot towels for our hands and an exquisite juice, offering and demonstrating to us in spades during our stay that they would be there for everything we needed and that was the case. Our room was taken care of by Leah, who every day dedicatedly prepared our room, closed our musketeers, set out hot water bottles and brought hot chocolate or coffee for us before our first daily game drive around 6 am. After returning from our Safaris, delicious food awaited us in the restaurant where Shillaw and Masila were in charge of serving us, knowing our tastes and often anticipating our requirements, they consented our son with all his tastes. I just want to say, if you want to know Masai Mara, the place is Mara Intrepids. It is worth every penny and despite being as generous as we could with our tips, it will never be enough to compensate for the attention. Asanté!!

Stayed in February 2025

We arrived a Saturday afternoon by normal car and were stopped at the entrance of Masai Mara because we were not travelling with 4 wheel drive (this was not indicated on Booking.com). We tried to contact the lodge to come and pîck up us at the entrance but nobody replied (we tried 3 different numbers) while we had confirmed that same morning of our late arrival. Finally we had to hire a Masai to drive us to the lodge. It costed us 8000 ksh and we were feeling very unsecured because we did not know the driver and it was getting dark. Fortunately, we arrived safely. At the reception, we were told that the numbers available on Booking.com were from Nairobi office, which is closed on Saturday afternoon and Sunday. We found this explanation unacceptable as the minimum would have been to provide the number of the lodge when the central office is closed. As compensation, we got reimbursed of some of our drinks but not of the full amount of the taxi and not for the inconvenience created. Pity for such a nice place !

We very much enjoyed the site, the staff and the safaris' guide.

Stayed in February 2025

Fabulous safari camp amazing views great food outstanding staff fantastic game drives

Stayed in February 2025

A breathtaking experience. The resort is beautiful, the staff fantastic and the safari drives were astonishing. Our guide Joab was the best. We saw all that the Mara had to offer, extraordinary close ups with leopards, lions, cheetahs, giraffes, elephants and countless others. Highly recommended.

Stayed in February 2025

The staff are welcoming. The facilities are beautiful and well maintained. Our guide was knowledgeable and we saw an incredible range of wildlife. The tents are very comfortable and all meals were lovely. Although it is nice to take the breakfast and eat while on safari, eating breakfast at the camp is nicer.

Stayed in January 2025

Nothing, I wouldn’t change a thing!

This is a well sited a superbly maintained safari camp close to the airstrip and beside a river. The tented facilities are comfortable and spacious and sufficiently dispersed to ensure privacy. The staff are, without exception, polite efficient and very helpful and the safari drives were extremely interesting and fruitful guided as they were by excellent drivers who know the area like the back of their hand. I must also commend the catering which was superb. To produce a delicious 5 course lunch and 6 course dinner in the middle of the Masai Mara takes exceptional skill!

Stayed in January 2025

The food was well prepared but there was no Kenyan food on the menu which was disappointing. Also the price of drinks is very high

Access to national park and guide/driver. Sakut (aka John) was the best guide we have had in all our travels. We had hours of safari every day. He was knowledgeable and an excellent tracker. We saw more animals than we ever imagined possible. One of the servers Pomba (aka Metrine) organized an African dinner which was fantastic. Also we required a battery and inverter system to run a CPAP machine overnight when the electricity to the camp is turned off. Duncan organized this in a very efficient and stress free way and without it our trip would have been much less enjoyable.

Stayed in February 2025

Nothing.

The whole camp is amazing, the tents are very substantial with all luxuries you will need (proper shower and toilet) and get a hot water bottle each night which was lovely. Food is incredible and safari drives and drivers were exceptional! All in all an incredible trip and can't fault it.

Stayed in February 2025

Excellent service, best we have had in Africa. The whole team were great.

Stayed in January 2025

Hot water could be improved but decent during afternoon

Location and people

Stayed in January 2025

Magical place and people - we would recommend it to anyone. A special shout out is sent to John and Nixon for wonderful game drives and making sure the ROAR of Mufassa was heard!

Stayed in December 2024

Samson Oramat was a spectacular guide for our game drives and a very hard working, nature loving individual. Masila and shila in the restaurant were extremely kind as well and made us want to stay so much longer!

Stayed in November 2024

Food was outstanding, amenities were excellent. Safari was exceptional. Location was perfection. Everything WAY surpassed expectations. Staff were absolutely incredible. Cant rate it highly enough.

Stayed in December 2024

Nothing at all

Hospitality at its best

Stayed in November 2024

The staff was accomodating and friendly, food was very good and our safari guide, Dominic was the very best guide we have had after several trips to Africa.

Stayed in October 2024

nothing

from start to finish, Mara intrepids was a beautiful magical experience! this was in large part due to our amazing game drivers, Joab and Mark. They were perfect pair who complemented each other - Joab is the most experienced and knowledgeable driver we could have asked for, and Mark is currently training but you wouldn’t be able to tell - his knowledge, enthusiasm and passion is so clear for all to see. They made an amazing team who were lucky to form a family with for 5 days and see such incredible moments. everyone at reception - daisy and Cecilia- were amazing and so helpful. We can’t wait to go back and for anyone going we can’t recommend Intrepids enough - and request Joab and Mark!

Stayed in November 2024

It was much better than we hoped for. Amazing location

Amazing experience!

Stayed in November 2024

Amazing staff, bedrooms and camp! The passion for nature of our driver Joab made us live the experience to its fullest. We stayed 4 nights there, we would recommend staying at least 3 to enjoy the most of nature and animals. The tents are very comfortable, the food is great and the experience is more than worth it!

Stayed in November 2024

Nothing

Amazing people and location. Great food, service, and staff.

Stayed in September 2024

Our first cabin was a bush view and not nearly as nice/special as our second river view cabin

Daisy at reception, Paul in the dining room and Dennis our guide were exceptional. They went above and beyond to make our stay memorable. Dinner choices ans quality were superb and plenty of choice in the breakfast and lunch buffet. A river view cabin is something everyone should request as it makes for a memorable afternoon chilling out watching the wildlife come to drink.

Stayed in September 2024

It’s rather expensive property but the wine list is very disappointing. For a $1000+/night accommodation most of the wine bottles (with exception of a couple champagne options) are $7 retail bottles. It would be great to highlight more South African wines from the mid- and high range.

We had an amazing stay at Mara Intrepids. The tents were super comfortable with good quality mattress and pillows. The shower water was hot. The service through the stay was exceptional. You get a dedicated person taking care of cleaning your room, setting up mosquito net at night, bringing bed warmers at night and hot coffee in the morning. The restaurant food was pretty good with a lot of options and our server Mercy was super nice and funny. The game drives are amazing! You can have up to 3 drives a day or combine two of them into a longer 6-7 hour drive. Our driver / guide Raphael was the best - very knowledgeable and friendly. He took us to all the great spots and we couldn’t be more happy with him.

Stayed in August 2024

We like pretty much everything however the swimming pool could have been heated up. We understand that it is new but it would have been nicer  with a temperature controlled pool.

We pretty much liked everything really from the room to the staff .Mara Intrepid had been a unique and mesmerizing experience for me and my family. The room was fantastic for a camp . It was comforting & camp overlooked the Mara River and the sound of the flowing river was incredibly soothing & relaxing. From drinking tea and eating snacks in the camp’s balcony, dancing and grooving together in to sitting and soaking the outside nature with lantern lights and amidst the sound of nocturnal animals - all of the experience was raw and breathtaking. The staff is what made this place special and the room service was fantastic too as we got coffee and hot chocolate every morning as a wake up call at 5:30 am with a knock on our camp. We would set off to our journey at 6:30 am with our guide Simon ( the best & recommended guide if you plan to visit the camp) who would take us to the wilderness and help us witness the glorious sunrise with hot air balloons going up in the air and wilderbeasts running in a queue to migrate to the other side. We also saw zebras migration followed by a lovely breakfast in the masai - yes in the wild. It was truly an amazing experience. A similar experience would happen in the afternoon, we would set off at 4:30 and would be back at 7:00 post the sunset . The weather was lovely - cool breeze early morning and in the evenings . We saw many animals - lions marking their territories- cheetah enjoying their kill - hyenas, jackals and vultures feasting on lions leftover meals. Hippos bathing and sleeping in flocks - Giraffes basking in the sun’s glory - leopard showing off its beauty - oh what a rare sight! We also went to see the Masai Village which was a wonderful cultural experience. During our stay, Nixon was helpful in the kids club & made us do some sport  activities together. In the restaurant area, sylvestar gave us an exceptional service during our 3 nights stay in the camp.

Stayed in August 2024

Unfortunately, some of the camp facilities were destroyed by the recent flood and being repaired. Wish we were there a bit later to enjoy all the facilities. Of course these are unexpected events and outside of the camp's control.

Our guide Dominic was great and accommodating. The wait staff at the restaurant were super friendly. The camp staff made us feel safe and taken care of at all times. They even threw in a surprise for us. We didn't want our stay to end.

Stayed in August 2024