Breakfast was good. You could ask an omelette and they prepared it to you. The staff kept all very clean. Specially Juma was taking care of swimming pool diligently. It was pleasure to swim there. The atmosphere was very beautiful and peaceful at the hotel.

Stayed in March 2025

Bathroom was much too hot. We had an issue with our door not locking correctly (an alarm was going off every time we closed it) which was frustrating, but the staff were able to solve it within about 15 mins. We were a bit disappointed we couldn't use the pool in the evening due to cleaning.

Staff were wonderful, the hotel pool and restaurant area are really lovely, the bed was comfortable and the room was good.

Stayed in February 2025

Non

Best buffet breakfast

Stayed in February 2025

Cost of a room does not match hotel facilities/size/comfort. Pool closes at 6pm which is ridiculous! its daylight until past 7pm and most people return to hotel around 6pm after day out. Room sizes are very small for what you pay, advertised cost is 12,000KSH for 14m2 p/n, room toiletries are lacking based on hotel price you would expect toothbrush, shaving kit, earbuds etc.. No fridges in room unless you request and those are small and old, x2 single beds with separate mattresses are combined to male a king bed which causes a large gap in middle of bed, Breakfast is simple and lacks change. Restaurant food menu is too pricy, the hotel increased all items by 50-100% over the past year which for the quality makes no sense but they are suggesting its a Prideinn chain so can command, I personally only ate once in my 2 weeks stay, previous stays I ate nearly daily, 150m from hotel is an exceptional restaurant/bar (10th street bar) serving fantastic menu/quality at half the price

Location is fantastic, walking distance to malls, restaurants, clubs and beach. A/C worked well, pool was cleaned daily and staff are polite and attentive but Managers should be allowed to make hotel decisions/changes to provide a better customer service outcome.

Stayed in February 2025

I would rather book a larger location for the sake of privacy and not necessarily having to run into other guests

The food was divine and so were the amenities 🙌🏿

Stayed in November 2024

Staff were fabulouse. Small place but perfectly formed :)

Stayed in February 2025

World class breakfast! Friendly and helpful staff

Stayed in November 2024

The size of the room

The place is beautiful, clean rooms and great stuff. Breakfast was amazing

Stayed in January 2025

Very small space. Location of the dining area, not good, just next to the entrance gate, no private spaces outside your room.

Clean, convenient location.

Stayed in January 2025

Restrictions on access to the pool after 6pm

Great location near main shopping malls in Mombasa

Stayed in November 2024

Nothing

Cleanliness,staff was excellent

Stayed in January 2025

The old man at the bar-very rude to the children How do you come to ask fo corkage of broken bottle/glass!

The staff are very friendly -laddy called Pamela always willing to help Very nice brrakfast

Stayed in January 2025

It’s clean and quiet. The staff are very professional and friendly. Special shout out to Wendy who served us really well during our stay.

Stayed in January 2025

The room is smaller than it looks in the pictures

The swimming pool outside plus the entertainment while swimming, the buffet had variety, staff were friendly and tried their best to give service delivery. Thumbs up to the bar guy (older) so committed.

Stayed in December 2024

Access to most facilities is easy from the hotel site.

Stayed in December 2024

Good Location, friendly stuff

Stayed in December 2024

Very beautiful space. The staff was very welcoming and had we really enjoyed the pool.

Stayed in December 2024

They wake you up for breakfast. Sometimes the point of a hotel/motel is to get good uninterrupted sleep.

Staff was absolutely amazing. Everyone was really friendly. The place is very clean, both in the rooms and outside, and has good air conditioning for the very hot Mombasa weather.

Stayed in December 2024

Nothing.

This place never fails to disappoint, the staff are always helpful, they offer great variety of breakfast. Value for money is through the roof in comparison with others plus you can’t beat the location. Will be back…again.

Stayed in December 2024

They should work on water drainage, it rained and water flooded the gate making it unaccessible via foot.

Loved it, quite accessible to Mombasa CBD

Stayed in December 2024

Nothing

I liked the breakfast and the swimming pool. The staff were also very helpful attending to most of my requests well.

Stayed in December 2024

Hot water was not there on the day of check InshaAllaah , but next day they provided

Stayed in November 2024

Noise from chatting cleaners in the morning

Good food

Stayed in October 2024

Nothing

The accessibility to work and back thou I had to shorten my stay because of an emergency for a family member sickness. But my stay was amazing

Stayed in September 2024