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Reviews of The Clarice House

Baring drive, off Awuor Otiende road, Kisumu, Kenya

#3 of 21 hotels in Kisumu

Guests' Choice

Review Score

Based on 40 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.9

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 11, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent stay at Clarice House! Nice location for running and fairly close to town. Would stay again

    Stayed in April 2025

  • Reviewed: March 19, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Burgundy paint-work.

    Easier to say I liked everything but especially the garden, the friendly staff and the menu selection. Well placed to secure cheap taxi rides via the Bolt app.

    Stayed in March 2025

  • Reviewed: November 11, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Can't think of anything. Water to shower is still a bit limited.

    Beautiful garden, awesome friendly and helpful staff. Good food. Location in Kisumu is great Great place to stay. The Wifi was good. I will definitely come back soon.

    Stayed in September 2024

  • Reviewed: October 17, 2024

    9.0
    If we ever have to go back to Kisumu this is where we will stay!
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    don't go out on the streets after 18,30 we were told by several people. But lots of Ubers available there.

    Super nice apartment, better than we expected. Very friendly staff, clean room with a huge bathroom and shower. We loved the design, there was a lot of care taken in every detail, well done!

    Stayed in October 2024

  • Reviewed: October 12, 2024

    9.0
    Being taking cared of in an empathetic professional way
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Atmosphere; personal;food;client friendly;wonderful location

    Stayed in October 2024

  • Reviewed: September 23, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Hardly warm water in the shower

    Service

    Stayed in September 2024

  • Reviewed: August 23, 2024

    10
    This was a great property for our first visit to Kisumu, with a staff who was friendly and helpful.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    It is a bit off the beaten path. Otherwise, it is a great property.

    Wonderful staff, wonderful food, excellent accommodations. The courtyard is tranquil.

    Stayed in August 2024

  • Reviewed: August 23, 2024

    10
    We stayed at a wonderful, welcoming, quiet, safe property off the beaten path in Kisumu.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    Nothing.

    Excellent breakfast; accommodated dietary restrictions. We also purchased lunch one day, which was also excellent and a good value. The property has a wonderful veranda and courtyard, and every member of the staff was cheerful and helpful.

    Stayed in August 2024

  • Reviewed: July 26, 2024

    8.0
    Lovely garden & relaxing atmosphere
    • Business trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not hot shower available on our room

    Lovely garden, guesthouse atmosphere, homemade fresh food, spacious room

    Stayed in July 2024

  • Reviewed: May 30, 2024

    8.0
    Very Good
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    WiFi was not so easy to use due to availability and signal strength.

    Location, the garden, wonderful and helpful staff, good room

    Stayed in May 2024

  • Reviewed: January 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights

    It was difficult to regulate the temperature of the air conditioner and we had to wait a long time for hot water when having a shower. It was a lot cheaper to book with the property direct instead of going through booking.com

    The breakfast was lovely and the house is in a quiet and convenient location.

    Stayed in January 2024

  • Reviewed: August 9, 2023

    8.0
    Relaxing and very quiet place which we value
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    none to mention

    This is the third time I've been in this hotel, that indicates that we are happy with this place.

    Stayed in August 2023

  • Reviewed: May 4, 2023

    9.0
    Enjoyable, relaxing stay. Lovely garden grounds. Very good menu.
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night

    There were a couple of food item shortages but nothing serious.

    Breakfast variety was quite substantial, buffet and cooked meal options. It was nice to be able to eat outside under cover. The service was prompt.

    Stayed in April 2023

  • Reviewed: February 14, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • Deluxe Queen Room
    • Stayed 4 nights

    The WiFi signal should be better, and availble in all rooms.

    Lovely garden and good restaurant, with many local dishes.

    Stayed in November 2022

  • Reviewed: November 6, 2022

    9.0
    Good accommodation and food.
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 2 nights

    The payment card I had used to reserve the accommodation expired during my travels and I updated it on booking.com and paid for the accommodation two days before arrival. I had to show both my confirmation email to show evidence the payment was made and I even went into my bank account to show the hotel staff the transaction. Despite this they still insisted that payment hadn't been made which somewhat detracted from what had been a good stay.

    The room was a good size with an excellent shower which had a good flow and plenty hot water. The room had a desk, TV and good quality WiFi connection. The chef was excellent and the evening meals and breakfast were a very good quality.

    Stayed in October 2022

  • Reviewed: September 12, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Easy place to access, staff are well organised & polite.

    Stayed in September 2022

  • Reviewed: July 9, 2022

    10
    Excellent relaxing and luxiourious place with friendly staff, I can recommend it anytime
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights

    coffee

    It was a great experience - luxurious room, very friendly personnel, good food, and real value vor money - I can recommend it to anybody and I would go back there. Breakfast includes everything, cereal, yoghurt, fresh juice, bacon, sauages, eggs etc.

    Stayed in July 2022

  • Reviewed: June 23, 2022

    8.0
    The Clarice House is warmly reccomended for business travellers, apart from their poor Wifi.
    • Business trip
    • Group
    • Deluxe Queen Room
    • Stayed 3 nights

    The Wifi is limited to the restaurant and lobby. The staff were a bit reserved and could improve on customer service.

    The Clarice House is comfortable and relaxing place with a beutiful garden. Breakfast is good and they serve lunch and dinner.

    Stayed in May 2022

  • Reviewed: May 25, 2022

    8.0
    Very Nice stay, Clarice House is a place I hightly recommand
    • Business trip
    • Group
    • Deluxe Queen Room
    • Stayed 5 nights

    - Power cut-off; - smell of new paint - bathrobe missing during 3 days

    - Nice lanscape and location - Nice and very friendly staff (Jack, Winny, Aloys, the massaï guard in the gate, Doris, ...) - Nice rooms - Very clean rooms - Good food

    Stayed in May 2022

  • Reviewed: May 23, 2022

    8.0
    I am a traveler and I would go back there, FOR SURE !
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    it was a little bit far from the center… but not much !

    I manage to stay in the most special ROOM in the property… the owners room ! and I was AMUSED ! i struggled to get a room in Kisumu and I had no good expectations ! this place surprised me …

    Stayed in May 2022

  • Reviewed: December 31, 2024

    6.0
    Could be much better if they upgrade the old rooms to the standard of the new ones
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night

    The room did not have a functioning shower nor hot water

    Breakfast was good

    Stayed in December 2024

  • Reviewed: February 13, 2023

    7.0
    A very adequate place for a shirt term stay.
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 2 nights

    My room was very comfortable and there was a pleasant - if slightly ramshackle - outside seating area which was very good given the heat. Huge breakfast.

    Stayed in February 2023

  • Reviewed: July 31, 2022

    6.0
    fine and would be better if the ac worked
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    ac was not working

    location

    Stayed in July 2022

  • Reviewed: May 25, 2022

    7.0
    Clarice House is a nice place I highly recommanded
    • Business trip
    • Group
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    - power-cutting 2 times - bath-robe missing 3 days - new paint smelling

    - the location - staff very friendly (Jack, Winnie, Aloys, the massai guard, Christine, …) - delicious food - very clean and quiet place

    Stayed in May 2022

Showing 1 - 25

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