Reviews of Kapriz Issyk Kul Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Baktuu Dolonotu, 722100 Cholpon-Ata, Kyrgyzstan
Review Score
Based on 27 hotel reviews
Score breakdown
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Cleanliness
7.1
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Comfort
7.2
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Location
8.2
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Facilities
6.7
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Staff
7.3
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Value for money
6.6
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Free Wifi
5.5
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
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Reviewed: November 9, 2023
Soheil
Kyrgyzstan20 Reviews“God location , but service was bad.”Service, specially restaurant staff weren’t welcome!
Location
Stayed in November 2023
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Reviewed: May 21, 2023
Nikolai
Indonesia65 Reviews10 helpful votes“Nice, but not very modern.”Good place to stay. The outside is better than the inside. The hotel grounds are perfect, but the cottages themselves could be improved in terms of equipment and materials.
Stayed in May 2023
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Reviewed: October 7, 2022
Raimonds
Latvia15 Reviews1 helpful voteGoodYou need to refresh interior of some rooms and hotel interior.
Teritory is very nice. Beach is clean and good equiped.
Stayed in October 2022
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Reviewed: July 29, 2022
Chip
Kyrgyzstan4 ReviewsVery Goodnot wild no yurts
nice and well build place
Stayed in July 2022
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Reviewed: December 15, 2024
Sreejesh
India7 Reviews1 helpful voteWonderfulThe lady at the front desk could be more welcoming and keep a smile, which would greatly enhance the guest experience.
a beautiful property with well-maintained surroundings, offering a delightful and relaxing atmosphere
Stayed in November 2024
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Reviewed: August 29, 2024
Naresh
Kyrgyzstan1 review“Little bit expensive stay over there”Great place
Great
Stayed in August 2024
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Reviewed: June 15, 2024
Emre
Turkey1 review“Relaxing and wonderful nature”The location is great, clean and safe. When we settled in the facility, a new place was being built, we reported our complaint to the reception, they changed our room the next day. Thank you to the manager who spoke fluent Turkish at the reception. Except for the slowness of the service, it was an extraordinarily relaxing vacation.
Stayed in June 2024
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Reviewed: April 30, 2024
Touqier
United Arab Emirates1 review“Nothing is like able in this property.i booked apartment and it was not worth the money i paid all the washroom were not”Nothing is like able in this property.i booked apartment and it was not worth the money i paid all the washroom were not that good door lock were not working.Hard to find a small reception for this big property and receptionist was not able to speak english at all and she was so rude and do not want to answer any queries.breakfast was another nightmare everything was below the average and cold and even staff was not cooperative at all will not suggest anyone and never go back there again
Nothing
Stayed in April 2024
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Reviewed: August 21, 2023
Aya
United Arab Emirates5 Reviews2 helpful votesDisappointingThe stuff at the reception was very rude. On checking out we have had the worst experience. We were supposed to check out at 12 noon. But we were late and I explained the situation to a receptionist Janara and I asked her to give us little more time. But she wasn't accommodating to our situation and she told us if we didn't check out immediately she would send security to kick us out. Horrible costumer service by Janara. Then on check out time The manager Valentina came to our room to make sure we checked out. To my surprise, she was also very rude to us. I was trying to explain the situation but she didn't want to listen and kept walking away as she didn't care if u was talking or not. I guess I shouldn't be surprised by the rude stuff after I actually spoke to they manager Valentina, if they manager is rude what to expect from the stuff. I really hope that Booking.com takes serious actions towards these people. I hope to hear a feedback from booking.com
It's beutiful place to visit. Family friendly. Kids friendly. Shops near by.
Stayed in August 2023
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Reviewed: May 23, 2023
Girish
India3 Reviews2 helpful votes“Completely dissatisfied, won’t come again.”Extremely unfriendly staff particularly in Restaurant, low quality breakfast, unwelcoming staff and service. Bathtub couldn’t be used since there was nothing to seal the water drainage system. No water provided in room.
Breakfast was very poor quality. It was open only for 2 hours from 8 to 10 am. Location of the hotel is great on the bank of Issykul Lake. But service is very bad.
Stayed in May 2023
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Reviewed: December 12, 2022
Ulanbek
Kyrgyzstan14 ReviewsWonderfulWarm clean suit, with good location.
Tasty porridge!
Stayed in December 2022
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Reviewed: September 10, 2022
Meshal
Kuwait20 Reviews2 helpful votesVery Pooreverything
nothing
Stayed in September 2022
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Reviewed: August 3, 2022
Svetlana
Australia8 Reviews“Good”Good
Stayed in July 2022
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Reviewed: May 26, 2022
Adil
United Arab Emirates24 Reviews18 helpful votes“Amazing Property to experience...”The resort doesn't have a medical first aid kit or the dental kit also which was a surprise to us because you don't carry dental, lotion, and other stuff and expect it to be provided by the resort. There was no water stopper in the bathtub and unfortunately after asking for a replacement but this part was also not available. They need to work a little more on Customer Service.
I really like the property and CAPRIS restaurant. Especially the access to the lake. The facilities for the kids were amazing. We really enjoyed walking around and the beautiful flowers all around the property. We enjoyed our stay at the property and loved the environment, flowers, villa, and lake, etc....
Stayed in May 2022
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Reviewed: May 9, 2022
Abdulla
Saudi Arabia75 Reviews10 helpful votes“This is the worst hotel I have ever stayed in during my travels. Actually it should not be called a resort. It is misl”everything
close to the beach
Stayed in May 2022
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Reviewed: November 5, 2022
Anonymous
Russia35 Reviews5 helpful votes“don’t stay there”absolutely disgusting meal and not fresh, I had an intoxication, poor conditions of the whole property, nasty odour in the rooms
nice garden with roses
Stayed in November 2022
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Reviewed: January 2, 2023
Mohammed
Kuwait2 ReviewsPleasantThere are no comments available for this review
Stayed in December 2022
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Reviewed: November 3, 2022
Никита
Russia1 reviewGoodThere are no comments available for this review
Stayed in October 2022
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Reviewed: October 25, 2022
Nurazem
Kyrgyzstan41 Reviews29 helpful votesGoodThere are no comments available for this review
Stayed in September 2022
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Reviewed: October 25, 2022
Nurazem
Kyrgyzstan41 Reviews29 helpful votesGoodThere are no comments available for this review
Stayed in September 2022
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Reviewed: July 5, 2022
Zhyldyz
United States34 Reviews2 helpful votesVery GoodThere are no comments available for this review
Stayed in June 2022
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Reviewed: November 10, 2024
Resul
Germany7 ReviewsFairThere are no comments available for this review
Stayed in November 2024
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Reviewed: July 20, 2023
Jason
Kazakhstan4 ReviewsWonderfulThere are no comments available for this review
Stayed in June 2023
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Reviewed: December 1, 2022
Eugenia
Russia6 Reviews“Great value for this price, comfortable and warm house with a fireplace. It was clean and with all needed equipment for”There are no comments available for this review
Stayed in November 2022
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Reviewed: November 20, 2022
Young
South Korea8 Reviews2 helpful votesFairThere are no comments available for this review
Stayed in October 2022
Showing 1 - 25
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