Sandflies!! Please give more info on what they look like, where to avoid etc. I still got bitten badly even with repellant on. The resort clinic Doctor was very helpful with all my bites though!

All the staff were exceptional. Activities were very well organised etc. Food was excellent. Villas were lovely. Beach beautiful.

Stayed in March 2025

Nothing - amazing!

From the moment we were checked in at the port lounge we were greeted with friendliness and efficiency. The captain of the boat for the hotel transfer was safe and confident. On arrival to the island we were greeted by waving staff members and this unwavering kindness persisted through the stay. The villa was stunning, clean and personalised as we were staying for our honeymoon. The staff were flexible to requests and accommodated our wishes at every point. The sand was immaculate and the turquoise sea was stunning. We did the extra activities with Sinoun and he was knowledgable, caring and really made the extra effort with special touches. The food was delicious both western and Khmer. The staff throughout our stay were professional, kind, genuine and always caring for us. The hotel is perfect for guests who want quiet private time or guests who want a bit more to do. The best hotel we’ve stayed at in Cambodia and we will return!

Stayed in January 2025

Nothing

Perfection

Stayed in December 2024

We paid 520$ a night and therefore expensive but the price for the transfer and other activities are too expensive. The resort could have a bit more fun, more spice.

The location is very beautiful. The villas very spacious and convenient with sea view. The staff is super friendly and helpful. One of the highlights is the Ocean restaurant with delicious breakfast and a good mix of Western and Asian food.

Stayed in December 2024

This is a very good place! I hope, we will come back to this fantastic place!

Stayed in October 2024

I can think of very few improvements. The transfer options (speed boat) organised via the hotel are quite expensive in my opinion. But you do get access to a lounge at the port which is a very nice touch!

The beach was breathtaking and the staff put a lot of effort into keeping things clean. It can’t be overstated that the staff were incredible; friendly, polite and very welcoming! The pool was lovely and rooms super clean and well equipped. They gave us insect repellent (probably in response to the sand fly complaints) but we didn’t really notice an excess of bugs/insects. Cocktail happy hour a nice touch and having the option of a low key dinner by the pool vs a more high end dinner at the restaurant. Menu was varied enough with some ‘western options’ and more local dishes.

Stayed in October 2024

The pillows, the mattress, the lack of daily activities (as the resort is isolated it would have been nice to have something such as a stretching class daily).

The people, the spa, the beach, the room, the shower.

Stayed in October 2024

It’s still a little remote. Which can be a plus as well. But be prepared for serious 4WD tracks to get around the island.

The food was exceptional - Jesus and team looked after us so well. The spa was divine.

Stayed in September 2024

Exceeded expectations in all ways. Great staff providing transport and activities, great variety of high quality food. Very clean, beautiful pools.

Stayed in August 2024

that we only stayed 3 nights

One of the most amazing hotels if have ever seen

Stayed in August 2024

Biketour: Our guide showed little interest to give any explanation or information. Sandflees: I had more than 40 bites all over my body which took 2 weeks to heal.

Extremly friendly and helpful staff. Nice and spacious room. Rich and tasty food. Wonderful beach

Stayed in May 2024

More precise information about the conditions of the airport transfer would be useful. The definition is: "Airport transfers are the pre-arranged transportation of travelers between an airport and their destination." We had to pay extra for the boat even though they said airport transfer was included. Nevertheless, the resort is wonderful and worth the price.

Stayed in May 2024

We loved everything

This resort is absolutely stunning. Don’t hesitate to book it. So sad to leave. The staff waved us off at the pier.Hotel boat transfer and use of lounge was faultless.

Stayed in May 2024

Everything was great

The staff is extremely friendly and helpful. The activity guide (Sinoun) and the yoga teacher were impressively kind. The villas are perfect in every detail and the food is great. To go we did not use the hotel boat service. It was a big mistake. The way back with the resort boat was much more enjoyable

Stayed in May 2024

The best hotel resort in Koh Rong.

Stayed in April 2024

Although so lovely it felt a little soulless. The staff were lovely BUT it all felt a little contrived. Given that the hotel was empty as the manager I would have made the effort to go and talk to guests and see see what they thought of everything and if anything could be done to improve the place. I thought the food prices were higher than anywhere else I had been (including the Six Senses on Krabey island) and unjustified. Maybe offering service on the beach would also be a good idea. I think it just lacked the magic it could have and should have given its location.

The beach was beautiful and the beachfront room spacious and welcoming. Breakfast was a solid good. And sunsets fantastic.

Stayed in April 2024

Complicated to go out.

The beach and the villa

Stayed in February 2024

Good variety at the restaurant.

The staff were super friendly yet very professional. Special thank you to John.

Stayed in February 2024

Nothing

Everything and everyone . . Perfect location

Stayed in February 2024

A small point but very quiet in the evening, could do with some simple evening entertainment, or a bar to go to after dinner for a couple of drinks.

Absolutely fantastic staff, always smiling and ready to help. Beautiful location, lovely large room, food and drink choices good. A nice place to relax for a few days after travelling.

Stayed in February 2024

We spent here our honeymoon in a villa with pool. The Royal Sands Koh Rong was our Earth paradise. We have never seen such a wonderful environment like this. It was stunning, amazing like a dream which became reality! This place is the perfect location of absolut relaxing. We felt like we were the only one of the beach, it was totally unique. The beach with white sand was incdeible beautiful. The architectural view of the villas were understatedly elegant. The interior atmosphere of the villa was excellent with local materials and simplicity. The pool was enjoyable and cozy. The villa was well equipped, always clean. The staff was really friendly, helpful, kind and smiley. In the spa we felt like we were in the heaven. We had the best balinesen massage ever!! The western and asian menu of the Royal Sands Koh Rong were incredibly delicious with a professional staff. The breakfasts were colorful and tasty. It was easy and fast to rent a motorbike and go around the island. The village was just 15 minutes motor ride from the resort. The amazing sunset was a daily program with delicious coctails. We highly recommend Royal Sands Koh Rong!

Stayed in January 2024

Some activities are a little bit overpriced

Had a great time having R&R at the royal sands. The experience starts right from the port and sets the standard in terms of 5* service. Particular highlights for me were the great breakfast buffet, easy access to water activities, excellent selection of cocktails, tasty in room dining, amazing view of the ocean, pristine beach and high quality spa/massage experience

Stayed in January 2024

Absolutely nothing!

Incredible 5* experience, most attentive, friendly staff we have ever experienced, amazing beach which is cleaned daily, Incredible food in both restaurants, exceptional gym facilities, highly recommended

Stayed in January 2024

Nothing

This is place is exceptional ! Best beach and best hotel in all SEA ( and i do travel worldwide since 20+ years ) The staff is always there for you, the quality sand of the beach is awesome, the two restaurant are beautifull and the food ….hmmm just perfect !! I am happy to see as well that the beach didnt change since 2018 and is intact !! The spa well is just perfect, each spa room is build on top of a little lake and you are able to see fishes whille you are having your massage !! The sunset area is as well very good set up with a fire every evening !! The choices of the beakfast is as wéll very good !! The rooms are perfect! Bed is enormous and you private outdoor shower as well as indoor and bathroom is big too !! Seriously i will be back for sure !! Thanks again to all the stafft’ that is welcoming and smilling all the time !!

Stayed in January 2024