Great position, the host is super nice and professional.

Stayed in March 2024

Very good location and extremely nice staff, especially Tom

Stayed in March 2024

Nothing.

This 'hotel' is located in a building from the earlier French administration period and is part of the official "heritage conservation area". The uniqueness of its design is that it has effectively a verandah surrounding its downstairs rooms - this keeps the room pleasantly cool even at 37+ degrees C outside temperature (so effective was this old French design that we did not need to use the air-con at night to sleep comfortably). The "Residence & Travel" is listed as a 4-star premise but we would suggest that you should actually treat it as a very pleasant provincial hotel situated in the centre of Laung Prabang, being ideally located for all the local attractions. The 'hotel' manager (Tom) is the king-pin of what this Residence provides for its guests - Tom arranged our Mekong River cruise and our transportation back to the train station (some 25 minutes drive away) for our departure - flawless arrangements, efficiently organised. Our room was very large and adequately furnished - housekeeping was efficient and effective. We had a key operated safety box in our room. Tom also masterminded our breakfasts each day - breakfast is taken in the garden in front of the Residence, with 12 options available and cooked to order (covering both Asian and Western tastes). Breakfast was a very pleasant and calm way to start our day. Our 3-night stay was comfortable, very pleasant and memorable - well done, Tom - many thanks for all you did for us!!

Stayed in March 2024

The toilets often got clogged. However this was instantly fixed by the service staff when we told them!

The service was exceptional. The reception staff was very helpful in booking us last minute train tickets to Vientiane. They also offered a refreshing welcome drink. The room was very spacious, big and sparkling clean. Also the location was amazing. It was just around the corner from the night market and hot spots in Luang Prabang.

Stayed in March 2024

3% charge for using a credit card.

Superb location. The street outside has a morning market. The night market and main sights all within walking distance. Friendly staff.

Stayed in February 2024

Great location, extremely nice staff and very considerate. Loved the welcome drink and fruits as well as the breakfast.

Stayed in March 2024

Great location, lovely hotel and wonderful staff, especially Tom!

Stayed in March 2024

Sometimes WiFi was a little on and off

It was tranquil! Perfect location for morning and night markets! The rooms were beautiful wood and comfortable beds! A must for your stay.

Stayed in March 2024

Nothing it had all we required

Location was only a short walk from the centre one way and the Mekong River the other. Night market around the corner and morning vegetable market outside the front of hotel. The staff, Tom and his female helpers were very friendly and helpful. Breakfast was ample and taken under the umbrellas in the garden. The Luang Prabang night food and drink market was only a 5 minute walk away. BeerLao on draft in pleasant surroundings with friends is most enjoyable.

Stayed in March 2024

I recommend this hotel + Most welcome with detailed explanations and advice from visits Clean Close to central Mekong - The staff is warm and charming.

Stayed in March 2024

Property was clean and safe. Staff was very helpful.

Stayed in February 2024

non

Friendly boy boss who is very willing to help. Highly recommend this accommodation.

Stayed in February 2024

Coffee quality could definitely be improved. Some minor improvements could be done to the rooms. The building has an "old school" feel like Laos in the years past, but it's clean.

The grounds are peaceful and beautiful (plants, tables outside). Mr. Tom (pronounced Tome) was extremely friendly and helpful. 5 stars for his service. The mattress was comfortable and that is important for a good nights sleep. The location of this property is off the chart! You wake up and the morning market is literally right outside the gate! The night market is a 1 minute walk away as well. It's not a place with a great view 'outside' the property, but inside is a little oasis.

Stayed in February 2024

Everything so good Room so big and comfortable

Stayed in February 2024

Everything was perfect.

Most friendly welcome; centrally located next to morning market and National Museum; very clean and best equipped room; great selection of delicious breakfast served in the beautiful garden. We highly recommend the place.

Stayed in February 2024

Lovely place within walking distance of everything, but super quiet too. Tom was wonderful, super helpful, arranged tours. train tickets, transportation and all with a smile. Nice breakfast every morning.

Stayed in January 2024

Some of the windows were not completely sealed and did not lock at all, which meant that mosquitoes could and did get into the room at night.

A gem of a hotel in the heart of Luang Prabang. The host was extremely friendly and welcoming and was knowledgeable about the area and all things going on in town. The hotel is in an old heritage building and has a lot of character. The rooms was clean, comfortable and charming. Breakfast choices were generous, tasty and healthy. The location is fantastic, right in the heart of downtown next to the temples, the museum and in the middle of the night market. The hotel is also next door to a temple and the monks leave for almsgiving every morning. It was a very atmospheric location and hearing the monks chant their prayers throughout the day was other worldly. Would definitely stay again!

Stayed in February 2024

Great location in city center, side street to Night market, spacious room and extremely friendly and helpful staff. We wanted to extend our stay, unfortunately the hotel was fully booked.

Stayed in February 2024

Good location

Stayed in January 2024

Breakfast good

Stayed in January 2024

Very friendly and helpful host who arranged our train tickets, river trip Lovely clean room, close to markets and temples. Excellent breakfast

Stayed in January 2024

Nothing

Breakfast was OK. Good choice of food. Location was in the area of both night and morning markets. The staff was most helpful, especially Tom. He really enjoyed helping people. Booked all of our tours . He is the type of person that would be welcomed in any family.

Stayed in January 2024

Nothing really we will come back

We have stayed at the property before and it is still in excellent condition. Great location near the morning market, which is great to see in the morning. All round good location and very quiet in the evening and day for that matter. The rooms are spacious and comfortable and the service from the staff was excellent in particular we would like to thank TOM at the front desk.

Stayed in January 2024

If you’re going to Louang Prabang this is the BEST place to stay! When we arrived the guy in the reception had a warm welcoming and served us juice and fresh fruits. The place is wonderful with amazing staff and a beautiful garden. The room has a lot of space and very clean.

Stayed in January 2024

Friendly and responsive staff at the reception desk. We have been well looked after and assisted with the respect of tours, pick up services and others.

Stayed in December 2023