Lower La Haut Road soufriere, Soufrière, Saint Lucia
#34 of 38 hotels in Soufrière
Guests' ChoiceBased on 28 hotel reviews
7.2Cleanliness
7.5
Comfort
7.9
Location
9.4
Facilities
7.2
Staff
8.4
Value for money
8.3
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: June 23, 2023
Kenzie
United StatesThere was not always someone there to ask questions. They do not have parking spots so had to park at random openings on the property. The pool was closed. There were a lot of openings to the outside so bugs easily got in. This is an old rundown hotel but for someone on a budget, it gets the job done.
We loved the view! They had a mini fridge and freezer. For someone traveling on a budget, this hotel is good.
Stayed in June 2023
Reviewed: January 19, 2023
Ella
CanadaNo direct access to food - though the owner was incredibly helpful in giving us a lift to their restaurant in town for breakfast every day. The hotel needs a bit of work but the rooms are great. The pool ladder was broken which was a danger to little kids.
The most beautiful views and lovely loft style room in a rustic hotel with Caribbean flair. The staff was accomodating and welcoming.
Stayed in January 2023
Reviewed: January 11, 2023
Jennifer
United StatesThe bed is extremely firm. Trouble with the TV. We had to watch YouTube for in room entertainment. Then the remote went out one night. Staff had departed so we had to wait until the next day to get assistance. There was no fan and a small AC unit so we were warm sleeping up in the loft. Some amenities weren't really operational. It had great potential, it just needs a little love.
The view was lovely! Nelcie went above and beyond to make us feel welcome and try to tackle any issues as they presented themselves. The property is old and dated, but it adds to the older charm of the resort. We got to enjoy some of their buffet lunch, which was very gracious of them.
Stayed in January 2023
Reviewed: November 8, 2022
Roberta
United KingdomGenerally it was a bit disorganised. The location on booking.com doesn't match where it is, so we went up a very worrying road at first. The Wi-Fi was very patchy and the veggie breakfast we'd requested contained quite a lot of meat. And no coffee in the rooms, which would have been nice.
Absolutely stunning views of soufriere and the Pitons. The owner was friendly if a little disorganised. A good price and beautiful rooms.
Stayed in November 2022
Reviewed: November 5, 2022
Linda
United KingdomThe location was up a steep hill so not as accessible as being in the middle of town. There were some parts of the hotel that didn't quite "nail it" but it tried and for a flexible traveller it was fine.
Villa de Pitons was a quirky fun place to stay. Brightly coloured and trying really hard to give guests a good experience. The owner was lovely and helpful in arranging things and making sure we were okay.
Stayed in November 2022
Reviewed: September 17, 2022
Sandra
United StatesThe building was a bit dated. Coming out of covid the clientele was few.
Our stay was fabulous! The staff were very nice and did everything possible to make us confortable. They arranged for airport pickup from UVF. Breakfast was included and was delish!
Stayed in September 2022
Reviewed: August 12, 2022
Ken
United StatesThe mosquitoes in the evening were a real annoyance. The bed had a mosquito net and you definitely needed it.
The view over the town and the harbour was spectacular. There were many windows and plenty of natural light. There was a pool and various patios.
Stayed in August 2022
Reviewed: July 9, 2022
Aurelien
Saint LuciaI was a bit sad that the pool was not cleaned and ready for use. The place was also under Renovation I believe.
I loved the view and the room decor. The food was exceptional and service from staff was outstanding
Stayed in July 2022
Reviewed: February 27, 2025
Felicia
United StatesGetting back up to the Vill after spending the day down at the beach.
Quiet, clean, staff are friendly.
Stayed in February 2025
Reviewed: February 26, 2025
Mark
United StatesAbsolutely nothing.
Everything. It’s an amazing place with incredible views and unbelievable staff. Not only did they help me with some date modifications when I got injured and then stuck getting there (they absolutely did not have to do that) but were helpful every day. The place felt like I was walking around the pyramid - but it wasn’t filled with tons of rooms like a mega hotel but just terraces everywhere. My room had windows you could open to the view of Pitons and the sunset, like a postcard. They provided free water and even beer. I walked to the town and there is also a a view just a bit up the hill. If you don’t have the car the bus from Castries passes by and from town you can take the bus to VF. For me everything was ideal.
Stayed in January 2025
Reviewed: February 25, 2025
William
United StatesNot so much the property but Soufriere itself doesnt have much to offer in terms of restaurants-really only 2 or 3.
This property has a spetacular view of the Pitons and Soufriere! Its also very quiet and the room was very spacious. The property itself was also beautiful. The picture is a view from our room-it doesnt get any better than that!
Stayed in February 2025
Reviewed: February 24, 2025
Antoinette
United StatesThere was no staff present to assist with anything during my stay. No fresh linen provided nor any housekeeping.
The location was good.
Stayed in February 2025
Reviewed: January 14, 2025
Dorothea
United KingdomThis property is not functioning. It is empty and very run down. At some time it must have been a wonderful place and could be again but it requires a huge input of funds. We had booked two rooms for two nights but the air in only worked in one room so we didn’t take it but did not get charged. There was no contact phone number we could ring if we had any problems. We were the only guests and I think in the only habitable part of the building. The pool was closed which was very disappointing. We left after one night.
Beautiful location and view
Stayed in January 2025
Reviewed: January 4, 2024
Ru
CanadaThe internet didn't work much in the room, but that wasn't a big deal for me. The villa is a bit uphill from the town and not an easy walk, though the staff were kind to continuously offer me drives. Good training for the gros piton hike :p
The staff at the Villa were exceptional. I came to St. Lucia very last minute with no prior plans. They went above and beyond to recommend all I should do and see, and plan it according to my preferences. They checked up on me, made me feel at home and showed a hospitality that was truly touching. The room was very spacious and clean. The balcony provided a stunning view (view from the villa attached). The food at the resturant in town, owned by the hotel owners, was fantastic. The villa was very quiet, I didn't encounter many other guests.
Stayed in December 2023
Reviewed: May 19, 2023
Thomas
United StatesI don't know where to start, but the Villa de Pitons did not meet our expectations. It is in need of many upgrades - both the rooms as well as the building itself. Many parts of the building was not used - probably due to the repairs and upkeep needed. There are no guard/security at the entrance, which we noticed that most other hotels had. We were the only people staying there and we're beginning to understand why. It's simply not up to just a normal standard. The first room we got - the A/C did not work. We had to move to another room after 2 days. The TV in the new room did not work. The fridge in the new room had no freezer unit so we had to carry the fridge from our first room ourselves to the new room. Couldn't let the fragile ladies at the hotel do that ! The kitchen in both rooms were poorly lit. Mostly the 2nd one. The propane bottle couldn't reach the cooker on the kitchen table so the tank had to be placed on a chair so ensure connection. The bathrooms needs significant upgrades. The tile work I think a 6year old kid could do better. The showers were mediocre at best. The shower unit in the new room was terrible. Broken and only water coming out of one side. Would not recommend Villa Des Pitons to elderly couples or families with kids. There are incredible many steps. For young people who are backpack traveling and perhaps used to hostels, the Villa Des Pitons would be fine. It's affordable but still not cheap and would have expected a little more standard features (not luxury - just commonplace). We made the best out or our stay. We can say it was an "exclusive" hotel as we were the only people staying there, so we had the pool for ourselves. Pool is not big so it would be a problem had there been more people staying. The Jacuzzi/hot-tub did not work was left disused with a lot of debris (leaves) in it. Bit of a sad sight. The photos on Booking.
The staff was extremely nice, kind and helpful and did their best. The location great with stunning views to Des Pitons. Many things close by to explore. Beautiful hummingbirds in the garden.
Stayed in April 2023
Reviewed: February 10, 2023
Greta
United KingdomStay was too short:(
Beautiful few :)
Stayed in December 2022
Reviewed: December 15, 2022
Kaulee
CanadaThis property has so much potential to be a 5 star stay. It is very outdated and run down. It doesn’t appear that anyone looks after the property. The microwave in our room didn’t work. The door wouldn’t even shut. There was the occasional insect crawling around, you had to ensure all food was stored away. No staff onsite overnight. We were the only people there. Loud music from the city or other resorts can be heard throughout the night Bats are seen flying outside and heard in the roofs/at night in your room Towels and bedsheets did not smell pleasant No seating area in the room. I would recommend a nice sofa or seating area by the beds rather than another dining chair and table. The chairs are very uncomfortably to sit in, therefore your only option is to sit on your bed
The views are unbeatable, unlimited and unobstructed. Room smelled nice (lots of air fresheners seen) Mosquito net over the bed The pool is well kept. Access to pool 24/7. The complimentary breakfast was great! Staff are responsive when you see them or text them
Stayed in December 2022
Reviewed: August 1, 2022
Philomenia
Saint LuciaThe place needs sprucing up Hose down the entry steps The entrance needs to be more inviting and welcoming
Breakfast was good Juice could have been added There was no napkin at the table
Stayed in July 2022
Reviewed: July 21, 2022
Raul
United StatesLoved the staff and colorful setting.
Stayed in July 2022
Reviewed: July 10, 2022
Burrell
CanadaThere was nothing that I did not like about the property.
The staff throughout the hotel were very professional, friendly and extremely helpful. The breakfasts was included in my plan. Breakfast were amazing and delicious! Excellent services from the moment I arrived to the end of my departure from staffs at Villa Des Pitons. It’s a service that you would not find anywhere else.
Stayed in July 2022
Reviewed: June 1, 2022
Peter
United StatesThe service was abysmal. We reserved dinner and, when we arrived, were told there was no dinner ready. Then, the music was so loud by our room that we barely slept. Then, we were unable to checkout at the hotel and had to drive back down into Soufriere just to check out after a whole day of driving. If you can't provide a base level of customer service, the hotel industry is probably not the industry to go into.
The view from our room was nice.
Stayed in May 2022
Reviewed: February 11, 2025
John
United StatesThere are no comments available for this review
Stayed in February 2025
Reviewed: February 8, 2023
Matthew
United StatesThere are no comments available for this review
Stayed in February 2023
Reviewed: May 6, 2024
Sarka
United KingdomThere are no comments available for this review
Stayed in May 2024
Showing 1 - 25
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