Labrelotte Bay , Gros Islet, Saint Lucia
#21 of 62 hotels in Gros Islet
Guests' ChoiceBased on 288 hotel reviews
8.3Cleanliness
8.8
Comfort
9.0
Location
8.7
Facilities
8.5
Staff
9.0
Value for money
7.8
Free Wifi
7.5
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End of dialog contentReviewed: April 1, 2025
Carol
Trinidad and TobagoBeautiful layout.. beach is lovely
Stayed in March 2025
Reviewed: March 13, 2025
Elke
United Statesthe beach is great incl. chairs etc.Breakfast was o.k. The shuttle drivers were great.
Stayed in January 2025
Reviewed: March 11, 2025
Elizabeth
United StatesBuffet breakfast excellent. Food at other restaurants was ok and overpriced. Not a great place to stay if u have walking issue but not an issue with getting the shuttle service.
Beach, Pool, common areas were all great! All staff was great!
Stayed in March 2025
Reviewed: March 3, 2025
Sally
United KingdomOur sun loungers outside our room were old, dirty and worn. The decking was stained. I wanted to rest here and it was horrible. This was a shame. I assume they are upgrading the rooms at some point. It looked like they were halfway through painting the outside area of our room.
The reception and beach front are excellent- newly renovated and fresh. The sun loungers are plentiful and comfortable. The staff are very helpful, on the whole. The food is great.
Stayed in March 2025
Reviewed: February 26, 2025
Elena
United KingdomAlthough we were in an all-inclusive formula we had to sign a check every time we got something from the bars and restaurants. This was pretty annoying as we have been to other all inclusive resorts before and that was never the case. Also there was an American style tipping system so at the end the bill for tips added-up to quite a bit. Being the all inclusive stay quite pricey in the first place we felt tipping was a bit unnecessary. The waiting time at restaurants was way too long. Often families brought cards or board games to the table to keep the children occupied during the long waits. The service level on the resort suffers a bit from the local culture. Although the very great majority of the staff are lovely and warm people at times they are not very professional. Also the villas and communal areas at time missed the proper maintenance, although the consierge was always quick to call the maintenance team in case we pointed out something to be repaired or replaced. There was often building noise during the mornings from repair works being carried out around the resort.
The location is gorgeous in a lovely post-card like bay. The villas are on a pretty steep hill but there are shuttles going constantly up and down and the walk down is beautiful in very well maintained gardens in case you don’t want to wait for a shuttle. The kids-club worked wanders for my 6-yo and he made lots of friends. The coaches were very sweet and caring and he loved spending time with them. There is a mega rubber slide and a jumping trampoline in the bay which is great fun for kids and adults alike. For those who want to do extra water sports there is plenty of choice at an extra cost. Although the resort was at full capacity during our stay it never felt overcrowded. The meat restaurant by far the best of all, excellent!
Stayed in February 2025
Reviewed: February 10, 2025
Gloria
United StatesI think if you had a disability you would have difficulty navigating this resort.
The resort was on the beach. Plenty of lounge chairs and umbrellas. In demand shuttles to and from the rooms.
Stayed in February 2025
Reviewed: February 5, 2025
Janice
United KingdomInadequate storage, especially drawer space. Electric power points were faulty, hanging out of the wall and not supporting plugs. Showroom in need of refurb - visitation from two creatures through the unusual ventilation openings. Disappointed in lack of evening entertainment.
Liked the beach set up and provision of beach activities. Liked the breakfast restaurant and food choices.
Stayed in February 2025
Reviewed: January 31, 2025
Shalini
United KingdomWe tried 4 of the hotel restaurants and found the quality of the meal was absolutely not reflective of the price. You’re paying >150 USD for very average unflavoured food. For decent food, be ready to leave the resort. It costs roughly 60USD (+ tip) for a return trip off the resort to the north of the island where there are the next best alternative restaurants like the Naked Fisherman.
Beautifully maintained landscaping, 24hr shuttle service from the hotel to your room because the property is spread over hills, the staff were all so attentive and friendly. Superb facilities such as a well equipped gym. Breakfast was good with an omelette and crepe station in a beautiful location on the beach. Can’t fault it other than the quality of the food on offer. If you’re into your food then be prepared to leave the resort for lunch/dinner.
Stayed in January 2025
Reviewed: January 27, 2025
Andrew
United KingdomSome of the older rooms are now a little tired and requiring maintenance.
Excellent reception staff
Stayed in January 2025
Reviewed: January 25, 2025
Martin
United KingdomWe experienced a regular lack of communication between different services in the hotel - on a handful of occasions in the first part of our stay what we asked about/requested wasn’t provided or forthcoming. The staff were always exceptionally polite but too often it felt insincere. I would like to say that after talking with one of the managers (something we would never normally expect to have to do) they went above & beyond to both rectify our issues and ensure the ending of our stay was excellent.
We liked the location ; the range of restaurants available; being able to access day trips from the hotel; the decor & the styling of the hotel. The managers (Essey) response to our issues that arose due to”limited” staff communication between themselves - she was brilliant and rectified things for us.
Stayed in January 2025
Reviewed: January 22, 2025
Warren
United StatesThe food was overpriced and good but not great. Captive audience.
The staff is extremely friendly and attentive and I have never seen so many staff member on the premises at a hotel or resort. The breakfast choices are varied and many. It is very relaxing. There is little to do for children over 6,7 through college age. As the rooms are in the hills above the restaurants and main pool, they have a shuttle service that comes at your convenience, not theirs.
Stayed in January 2025
Reviewed: January 12, 2025
Piers
United KingdomStaff and location
Great location great staff quite steep hill to get to the villa
Stayed in December 2024
Reviewed: December 11, 2024
Toby
CanadaNothing as it was awesome!
Fun! Friendly! Great Location!
Stayed in December 2024
Reviewed: November 13, 2024
Katherine
United StatesBreakfast was delicious and the beach as well
Stayed in November 2024
Reviewed: November 1, 2024
Lopez
Trinidad and TobagoHaving to make reservations for restaurants Took away from my enjoyment
Food drinks bed. Villa Basically everything
Stayed in October 2024
Reviewed: October 22, 2024
Chrissy
Saint LuciaBreakfast was really good, staff was amazing
Stayed in October 2024
Reviewed: October 22, 2024
Petra
United StatesMorning breakfast buffet when food got low it wasn’t replaced & the seating you should just give your room number & pick a table instead of having to wait to be seated it caused a long line
The villas are gorgeous it’s just waiting for the shuttle to take you to the activities it takes time & sometimes it didn’t show up
Stayed in October 2024
Reviewed: October 22, 2024
Jonathan
United StatesExpensive food costs. Everything is in USD at 4x the prices.
Overall great experience, would go back again.
Stayed in October 2024
Reviewed: October 21, 2024
Mahalia
Saint Luciadinner was ok....need improvement.: the soft crab was dry and hard. the cheese on the tacos was not good at all.
breakfast was excellent,
Stayed in October 2024
Reviewed: October 8, 2024
Ria
Trinidad and TobagoFriendly staff. Great food and drinks. Comfortable accommodation
Stayed in October 2024
Reviewed: October 6, 2024
Petra
Saint LuciaCheck in was delayed. We arrived about 2:30 after filling out forms & being told about the property we ate lunch. Check in 3:00pm but we didn’t get the room until 4 pm due to housekeeping not having the room ready. Wasn’t happy with that because I wanted to enjoy the facilities right away
The village stayed in was very nice & a great view
Stayed in October 2024
Reviewed: October 5, 2024
Petal
Saint LuciaTo celebrate my birthday, I booked a stay at Windjammer Landing Resort in Saint Lucia, taking advantage of their fall special. Upon arrival, I was initially concerned that my room was located near a construction area due to ongoing renovations, but the resort staff quickly upgraded me to a better room, a thoughtful gesture that set the tone for an incredible stay. My hotel ambassador escorted me to breakfast at Dragonfly Restaurant, where the staff surprised me with a birthday song and a special treat. The stunning views and delicious Caribbean cuisine made the morning unforgettable. The resort’s attention to detail continued throughout my stay. My spacious villa offered breathtaking ocean views and a private infinity pool, perfect for unwinding. Later, I booked a spa appointment through the resort’s app, and the process was seamless. Although initially nervous about having a male masseuse, he made me feel at ease, and the 30-minute back massage was just what I needed to relieve tension. Afterward, I was surprised with a glass of bubbly and cake, which made the experience even more special. I ended my stay with a fantastic dinner at Papa Don’s, where the live music and exemplary service provided the perfect finale to my trip. Throughout my time at Windjammer Landing, the staff’s kindness and attentiveness ensured my birthday was memorable. From the shuttle drivers to the restaurant teams and guest services, every detail was taken care of, making this birthday celebration truly extraordinary.
Stayed in October 2024
Reviewed: September 24, 2024
Brathwaite
BarbadosWater pressure in the shower
Staff were very pleasant and friendly and the food was great
Stayed in September 2024
Reviewed: September 9, 2024
Shan
United StatesEggs were not very good.
Lots of variety.
Stayed in September 2024
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