The hotel is not as boutique or as posh as others on this beach, but also not as expensive.

Beautiful quiet location. Nice pool. Rooms adequate with great air con Amazing to watch the wild life including crocodiles in the river. Staff were great and helped me to sort out a lost package. We didn't have food so can't comment on quality. There are a couple of nice, relatively cheap restaurants nearby but not much else. A wonderful break from our busy travels.

Stayed in August 2024

The food in the restaurant during breakfast was not kept hot

Good location very clean very good hospitality good variety of food

Stayed in August 2024

Everything was 100%

Amazing beachfront hotel with a lovely pool/ We only stayed one night but would have loved to stay longer The price here was amazing for the service we got

Stayed in August 2024

The bridge over the crocodile pond should have tiny nets between the bars as a safety measure for kids.

Staff, surrounding nature, cleanliness, general atmosphere.

Stayed in August 2024

Need further attention in many aspects. Our room had no soap or body wash and AC was not working properly. It took 1hr 30 minutes for them to change our room to a new one. Meals and staff is good and helpful. Nights are almost dead and need to improve with entertainments.

Stayed in July 2024

Room condition

Made book from booking.com but they not like too much to accept discounts price bookings

Stayed in July 2024

We spent two nights at this resort. Our room was very beautiful and clean, with an extremely spacious bathroom. The resort offers a splendid pool and a beautiful private beach. The presence of few tourists contributed to creating a peaceful and tranquil atmosphere. Both breakfast and dinner featured high-quality traditional dishes. The staff was always kind and helpful. A special mention goes to Samante, the restaurant manager, who treated us with great courtesy and attention.

Stayed in July 2024

Food isn’t the best.

Nice location right next to the beach. Nice pool. Lovely staff.

Stayed in July 2024

The food was overpriced, by far the most expensive we have experienced through our trip around Sri Lanka. The music in the restaurant and reception was very repetitive.

The staff were lovely and very accommodating

Stayed in July 2024

Amazing price value! Staff is super friendly and helpful.

Stayed in July 2024

Breakfast was mostly rice and curries despite the majority of foreigners in the hotel, lack of diversity, every morning it would be the same thing, not enough options for foreigners. Hotel had only around 20 sunbeds for the whole resort, most of them were broken and usually unavailable since the hotel personell would encourage the guests to throw their towels very early in the morning if they wanted to suntan at all. We would wake up at 7 am and the sunbeds would be mostly gone since people would wake up at 5 am to throw a towel and leave the chair empty for most of the day. Very unpleasant experience, couldn't rest at all since we wanted to lay by the beach and we had to get up super early all the time and even that wouldn't help. Better pay 100-200 dollars more and stay at one of the nearby resorts, their buffets were better and way more diverse and they always had plenty of available sunbeds.

Room was quite spacious and clean, we had a nice beach front view.

Stayed in July 2024

Everything is ok, but there is nothing so special about it. The service was a bit slow, and the food was a little bit expensive compared to other places in Sri Lanka.

The pool. It is definitely the selling point for this place. The room is quite spacious, and the bathroom too.

Stayed in July 2024

The food in restaurant is really not ok for 4star hotel. Breakfast is Good But with a small variety of food. Every day the same meals. Ala carte menu is ok, But one of the most expensive one in the whole area. And we really tried all hotels in the area. There is missing buffet during lunch and dinner, offering just set menu, what was really disaster. Not a Good taste, small portions. There is no possibility to eat some finger food at the beach or have some drinks there. It is not enough sunbeds. Nothing to sit and have drink or something. Most amenities (pool bar, beach bar) all were closed.

The hotel has: Perfect location Perfect beach Beautiful views Good swimmingpool Spacious and very tidy rooms and spacious and nice bathrooms what is Great Also there is river where crocodiles can be seen Staff is trying to clean everything - rooms, garden, beach Security at the beach is number one . They are doing a Great job !!!

Stayed in July 2024

n/a

The staff and the hotel are all very polite

Stayed in May 2024

The wifi stopped working after the first night, I had random men knocking on my door at around 10pm, and the bed was 2 single beds pushed together so there was a gap in the middle. Food at the restaurant was expensive and with little to no other option around it, forces guests to eat there and spend a lot of money.

The pool was nice.

Stayed in July 2024

It was a horrible breakfast with bread that was a few days old. The curries were tasteless, and the fish was of poor quality, though the area had a plentiful supply of fresh fish.

Super ambience.

Stayed in June 2024

Old beddings, torn sheets, cockroach in the room, lack of decent room service are some issues. For instance, if you call housekeeping in the evening they will tell you to get a thorough job done in the morning which is when apparently they have all the staff. This is not something they inform you when you check in. When you do call them in the day, the person will not pick trash, empty bottles, clean under tables or bed, make the bed, change sheets. The bar was nearly empty most nights. When we went to have a few drinks we were handed the bill after the first round and the bartender left us alone. We were not asked if we were done or we wanted another round. By the end of our time of four days it became obvious to us that this treatment was not given to white tourists who received attention and prompt service.

The property faces the beach, and the location is great. The acreage is wide and a small riverine runs through it which makes it charming. The slightly colonial style facade of most buildings is pretty. The pool is well maintained.

Stayed in June 2024

Nothing

Property was amazing, very clean and brilliant air con system, great shower with hot water. A river runs through the resort with 15 crocodiles in it and on arrival there was a baby crocodile down at the river. We received a welcome drink on arrival which was delicious and staff insisted on taking our bags to our room. Brilliant pool which was very clean and had a bar. Properties are right on the beach with a stunning view. The food was nice and the large restaurant area was very clean.

Stayed in June 2024

The warmth and responsiveness of staff. Professionalism was lacking. Eg: My room didn't have the safe locker, and as a result one of us had to skip sea bath and stay back. When I told this to the reception in a soft but complaining way, the reaction was not professional. It was " Sit, I will get one". No Sorry or a pleasant note. However, I should say that it was done. Restaurant staff were very nice but the food quality wasn't great. I stayed in this place a few years ago and since then things have deteriorated.

Beach was good. Good location. Infrastructure was good and the amenities and facilities were reasonable.

Stayed in May 2024

It was clean, comfortable on a beautiful location at a quit beach

Stayed in May 2024

poor cleaniness, poor foods selection

Stayed in April 2024

It was just a Rip off, the food was bad no varieties just tasteless,food overcooked it was one of the worst hotels I've ever been to soo I do not recommend this place. It's overpriced aswell

Stayed in May 2024

The food and cocktails were below average. Most of the Staff were not that well trained either, though a few were nice.

The proximity to the beautiful beach. Pool

Stayed in May 2024

When we checked-in to the hotel room, the bedsheet had stains and I had to request the staff to change the sheets. Their was no hair dryer in the room. The breakfast buffet needs improvement, as it lacks variety in the usual Sri Lankan and continental options. Aitken Spence Hotels claims to prioritize sustainability, according to their website. However, they fall short of basic environmental practices. For instance, they provide plastic water bottles in the rooms instead of glass ones, and the toiletries are also plastic. The hotel also organized a snorkeling tour and the guides were great. However, they were feeding biscuits to the coral reef fish and when we asked them to stop, they didn't listen. If this is daily practice, it has a negative impact on the coral reefs and fish. It would be good to provide these guides with proper education and training on protecting the environment.

The resort is located on the stretch of the Passikuda beach. William, who was in the front office is super kind and friendly!

Stayed in May 2024

Quality of food

Breakfast is not satisfactory quality gone down over the years Location is excellent

Stayed in May 2024