No. 7(42), Alles Garden, Uppuveli, 31000 Trincomalee, Sri Lanka
#40 of 79 hotels in Trincomalee
Guests' ChoiceBased on 31 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.7
Facilities
8.1
Staff
8.8
Value for money
7.0
Free Wifi
5.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 7, 2025
Antonio
Italyno faciities on the beach not even beach chairs only a narrow passage to the beach
Stayed in March 2025
Reviewed: March 2, 2025
Monica
AustriaVery friendly and helpful staff, we were almost the only guests and they cooked special Srilankan breakfast for us. Just a few steps to the beach.
Stayed in March 2025
Reviewed: February 11, 2024
Falk
United KingdomBeautiful well-kept pool
Stayed in January 2024
Reviewed: February 7, 2024
Elizabeth
United KingdomNothing
Rooms were very clean, good shower, comfortable beds. Lovely big pool. Easy access to beach Staff were great.
Stayed in February 2024
Reviewed: January 28, 2024
Sambandan
IndiaNo Breakfast complement
Breakfast good
Stayed in January 2024
Reviewed: January 19, 2024
Wilfred
United KingdomOnce or twice, in the evenings, a bit of a party atmosphere arose down by the pool, with loud music and fairly loud guests. We stayed in our room when this happened - it wouldn’t have been nice to go for a swim. We ate lunch from the à la carte menu at the hotel’s restaurant, after we checked out, and the experience was quite disappointing. The food was relatively expensive, took over an hour to come, and the portions were very small, and unfortunately it was not very tasty – my grilled prawns for instance were very dry, and moreover, what came was not exactly what was listed on the menu (different sauce and vegetables). Dogs – One evening we ventured out of the hotel to try and find a restaurant on one of the nearby roads, but it was a scary experience – there was no street lighting, and there were many stray dogs, some of which would bark at us aggressively. Subsequently, we would only walk along the beach at dark, not the roads (although the beach has its own stray dogs). Occasionally there were stray dogs in the grounds of the hotel, too. The AC broke once, but the staff fixed it in fairly short order.
We had a pleasant two-night stay here over Christmas. I was a bit worried by some of the reviews, but I needn’t have been. It was the most expensive place we stayed at in Sri Lanka, but we were happy to pay for the experience we had. The hotel itself is a decent size, it doesn’t feel too big, and it has a good-sized, well-kept pool that I enjoyed swimming in many times. The pool was generally fairly quiet (although not always - see my negative points), and there were times when we had it all to ourselves. The room was comfortable, with a nice bed, a strong shower, good AC, and a kettle with tea and coffee that was replenished daily. Mosquitos were not a problem! The hotel has its own private access to the (public) beach, with eight sun loungers for hotel guests on the sand at the point that the private path meets the beach. The beach itself is very pretty, but note that the water is very shallow and, at least when we were there, the waves were quite rough, so it was not possible to swim in the ocean. It was easy to walk to other restaurants along the beach front. There was a nice mix of Sri Lankan guests and foreigners. However, it was Christmas, and so perhaps this wasn’t usual.
Stayed in December 2023
Reviewed: September 25, 2023
Stefanie
GermanyThe beach lounger at the beach are a bit "lost" and unloving (no covers, mixed up...).
Very friendly staff :)! Nice property with a beautiful garden :)! Direct access to the beach (just a small walk). Large rooms with balcony.
Stayed in September 2023
Reviewed: May 9, 2022
Nicholas
United Kingdomlovely surroundings
Stayed in May 2022
Reviewed: April 18, 2022
Sarah
SwitzerlandThe value for money was not that great. But still worth a visit:)
Very friendly staff and nice pool. Close to beach.
Stayed in April 2022
Reviewed: October 21, 2024
Luke
United KingdomNothing at all. Accidentally broke a cup. No big deal charge £10.00 for a cup which cost 20p rob dogs
Not much. Bugs and all rooms flood. Bugs are major issue in room and can't keep them out even with doors and windows closed 24/7
Stayed in October 2024
Reviewed: October 9, 2024
Tony
United KingdomThe hotel and its location was right on the beach via a private pathway.. the tropical gardens and very large swimming pool with comfortable sunbeds were amazing. The staff were so helpfull and polite and the rooms really comfortable. Cant wait to return again soon.
Stayed in October 2024
Reviewed: August 10, 2024
Lewis
United KingdomReally overpriced (for the area) at £220 per night. It’s more expensive than a lot of hotels in the area and we expected more luxury than what the hotel offered. Basics could be improved on. Examples which spring to mind: our room smelling like drainage, the tea & coffee included in the morning breakfast was from a sachet, the wifi wasn’t very good, a cable box provided with the TV but with a plug that doesn’t fit the wall socket. When you’re paying a premium price and some of the basics aren’t there, it’s more disappointing.
Gorgeous location. The pool area is beautiful. The staff were all incredibly helpful. Our room was spacious and clean.
Stayed in August 2024
Reviewed: December 2, 2023
Raguvaran
CanadaNothing
Everything
Stayed in November 2023
Reviewed: May 26, 2023
Vijayamohan
IndiaStay was bad & not valuable for the rate charged. Facilities were bad not maintained properly.Even the showers were too bad in the toilet with only spray of water.On the whole its was horrible and inhygiene to stay.Swimming pool was horrible at the look.I think it was outdated property.
Nil.
Stayed in May 2023
Reviewed: May 25, 2023
Amritha
Sri LankaGood service n clean place
Stayed in May 2023
Reviewed: July 19, 2022
Johannes
Germanyneed some renovations need to ask for everything and looking for stuff (if you want to have a drink, cleaning rooms after 3days I asked for some cleaning and maybe fresh towel) not good WiFi
really nice garden helpful Woman at reception breakfast buffet
Stayed in July 2022
Reviewed: June 22, 2022
Pavel
RussiaReally cute place, i have enjoyed my stay. They cook nice watermelon fresh juice. The pool is also nice
Stayed in May 2022
Reviewed: May 11, 2022
Pavel
TurkeyVery close to the beach! Hotel territory is beautiful
Stayed in May 2022
Reviewed: April 25, 2022
Aleksandr
RussiaThe room wasn’t clean for 4 days. Reception staff… There was only one employee who was friendly and helpful. It is a nice girl, unfortunately I forgot her name. Other guys should be retrained. They were not friendly at all and they looked like guests bothered them with their requests. The worst thing was when we asked to remove garbage from the room and saw through window how the guys carrying the bag looked into it, checking what was there and discussing. Anitap thank you for not making this staying wonderful.
The hotel is good enough, have a nice swimming pool, big rooms. Very beautiful garden and pools with carps. They have parking place also. Good buffet breakfast. They offer a la carte dinner, but we didn’t try it. Want to say thank you for Niroshah for his help and professionalism.
Stayed in April 2022
Reviewed: October 4, 2024
Upuli
United StatesThere are no comments available for this review
Stayed in October 2024
Reviewed: May 12, 2024
Martin
SlovakiaThere are no comments available for this review
Stayed in May 2024
Reviewed: December 31, 2023
Scott
AustraliaThere are no comments available for this review
Stayed in December 2023
Reviewed: December 31, 2023
Sundar
IndiaThere are no comments available for this review
Stayed in December 2023
Reviewed: October 20, 2023
San
Sri LankaThere are no comments available for this review
Stayed in September 2023
Showing 1 - 25
Tauplitz, Austria
Playa del Ingles, Spain
Svetlogorsk, Russia
Les Épesses, France
Rovaniemi, Finland
Pontassieve, Italy
Calatafimi, Italy
Alice, US
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content