Location; cleanliness; nice personnel; shower; a/c

Stayed in August 2024

We arrived in Colombo after a long travel, the hosts have been great and welcoming with us. They gave us precious recommandations and suggested places and areas near to hotel to eat and drink something. There was also the possibility to make some coffee and tea for free. Clean and comfy room with Wi-Fi.

Stayed in August 2024

Everything.

Stayed in August 2024

Clean and welcoming. Comfty beds and spacious rooms but most importantly the staff!! One gentleman called Ryan I think, sat with me for a while to help me plan my route for the next day. He went above and beyond. Much appreciated

Stayed in July 2024

Beds were uncomfortable, room had a funny smell, bedsheets had stains on them.

Staff were very nice, room had aircon

Stayed in July 2024

A lot! Super attentive and friendly staff! the accommodation is super clean. Also, they recommend us the best tuk tuk guide in Colombo!

Stayed in July 2024

Clean clean clean! Bedroom, lobby, showers and everything else was clean! Staff clean up immediately with checkout and so kind to guests. Close to good pubs and bars to chill and even the streets felt safe at night.

Stayed in July 2024

Toilets could be cleaner and have more space to put the clothes and amenities when showering

Good price and good location

Stayed in July 2024

Poor wifi Irresponsible behaviour by their staff- In my absence they gave my bed to another person and opened my locker with their spare keys…even after finding my stuffs in the locker the staff didn’t care to lock the locker again but left it open for the whole day. This is very irresponsible behaviour and it questioned the safety of your valuables and belongings while your stay. Mistakes can happen so giving my bed by mistake can be tolerated but opening a locked locker by their spare keys is not acceptable and to worsen it they left it open with all my belongings in it for the entire day is an absolute careless and irresponsible behaviour. After narrating the whole situation I didn’t get an apology from the person who left my locker open or someone to take the responsibility of the situation.I expect the answer and compensation.

The reception staff was friendly and very welcoming. Specially Mr Khalid and Mr denis helped me with my luggage to the uber. Overall the staffs were friendly but irresponsible.

Stayed in July 2024

Very helpful and friendly staff. Nice facilities, coffee downstairs. Lovely hot shower in clean modern bathroom. Quiet location on side street. Money changer right next door.

Stayed in July 2024

The location is amazing and the place is fancy looking like a hotel not a hostel. The staff is friendly and they available all the time.

Stayed in June 2024

My wife and I have been in Sri Lanka for one month and have stayed in 15 different places while we were here. There have sometimes been issues in other places we have stayed, but this hotel was the only one where the staff were rude, actually argued with us, and did not apologise or try to resolve the problem in a mutually respectful way. To start with, we were asked to pay for the room upfront without seeing it. This is the only time we have been asked to do this while staying in the country; normally, payment is taken on check-out. Naturally, having encountered problems with rooms in other stays, I wanted to see the room first before paying. The initial inspection of the room was okay. When paying for the room in cash, we were given a bad exchange rate, again the first time in the country where we didn't pay the exchange rate seen online. On the morning of check-out, we found ants everywhere: on the table in our room, on the walls, behind pictures. We stayed on the second floor with no open windows, so these ants were already in the hotel and the room, probably living in the cracks in the walls. When I brought this to the attention of the man at the desk, his immediate reaction was to argue with me. He claimed that I had inspected the room and it was fine and that it was my fault, as bringing a small packet of dates into the room had attracted the ants. This packet was half-eaten and the size of a pack of cigarettes at most. I tried to explain my dissatisfaction and that these ants didn't come from the outside, and every time I tried to speak, I was cut off mid-sentence. Eventually, I had to interrupt myself and ask the man to stop so I could finish my sentences to get my point across. During this, he increasingly raised his voice at me and smirked while talking to me, becoming more and more rude. I then requested a partial refund for what had happened, both in the room and for the way I was treated.

The room was ok until the ant invasion.

Stayed in July 2024

Good quality hotel with everything done nicely and for customers convenience. Comfortable beds, attractive staff, free coffee, nice lobby where you can work or hangout.

Stayed in July 2024

The location is pleasant and safe

Stayed in June 2024

there was no soap.

they gave me clean towel.

Stayed in July 2024

Excellent Stay thanks to Deniz

Stayed in June 2024

Provide tea coffee making facilities in the room

Not provided

Stayed in July 2024

The staff was really friendly. They were always eager to help and support. Everything was very clean and tidy.

Stayed in July 2024

Staff were super friendly and helpful! Good location, nice and quiet and the dorms were really clean!

Stayed in June 2024

We had no towels so asked multiple times if we could get some as we wanted a shower after travelling and were heading back out for dinner, it was at least 45 minutes in the end. Same issue with the remote control after we returned, it just needed some new batteries but this took a ridiculous amount of time so we ended up watching something on our tablet. Nothing really bad but just left a little disappointed.

We loved our first and second trip here, staff were amazing, room was lovely, the third time we left a little disappointed. We were in a tiny room this time, which was fine, just unexpectedly plain. The reception area is very comfy and good air conditioning with coffee if you need to wait for your room to be ready.

Stayed in April 2024

We only stayed one night but the guy working in reception was exceptionally helpful. His recommendations went above and beyond and helped us immensely.

Stayed in May 2024

Nothing it is really good!

Free tea and coffee. The staff are really likeable.

Stayed in June 2024

All facilities and staff were very good

Stayed in June 2024

I didnt expect the place is so good! I was amazed they have their own lobby area, elevator and everything was so clean. Big thanks to all staffs in the reception who were so much friendly especially Sony and the other one i forgot the name 😅 But anyways, highly recommended! They gave advice and talk so much about colombo and sri lanka.

Stayed in June 2024

At Hostel C1 in Colombo, Sri Lanka, a staff member named Ryan stands out for his exceptional service and unwavering dedication to the guests. Ryan's journey with Hostel C1 began two years ago when he joined as a hospitality coordinator. Since then, he has become an indispensable part of the team, known for his professionalism, warmth, and extraordinary attention to detail. Ryan's commitment to excellence is evident in every aspect of his work. His exceptional qualities are manifold, but what truly sets him apart is his ability to create a welcoming and comfortable environment for every guest. From the moment guests step through the door, Ryan's friendly demeanor and genuine interest in their well-being set the tone for their stay. His warm smile and approachable nature make guests feel at ease, instantly turning strangers into friends. One of Ryan's standout attributes is his extensive knowledge of Colombo and its surrounding areas. He serves as an invaluable resource for travelers, providing insider tips on the best local attractions, hidden gems, and authentic dining experiences. Whether it's arranging a tuk-tuk tour of the city, recommending off-the-beaten-path sites, or helping guests navigate the bustling local markets, Ryan's advice ensures that guests have a rich and memorable experience in Sri Lanka. Ryan's exceptional qualities not only elevate the guest experience at Hostel C1 but also set a high standard for hospitality. His unwavering commitment to providing outstanding service and his genuine care for each guest ensure that Hostel C1 remains a cherished destination for travelers exploring Colombo and beyond.

Stayed in May 2024