Very helpful friendly staff, a great location, good value and nice breakfast

Stayed in January 2024

Room was excellent value for money and breakfast was fantastic

Stayed in March 2024

The loud and bad music at the roof top bar

Pool and rooftop bar

Stayed in March 2024

Nothing

The view from the room magnificent. The roof top infinity pool fantastic. Breakfast great. Beds the most comfortable ever. What more can you want 😉

Stayed in March 2024

Kitchen staff was a bit rude. We got moldy salad and they argued against that it's only discoloured. Nah, it was moldy. Another time we orderd eggs during the breakfast, never got them. After asking, staff started to blame each other. They started making it again, and made it wrong. Small but annoying things.

Room was beautiful and clean. As you expect for the price. Hostel reception staff and room service was amazing.

Stayed in March 2024

Overall very satisfying experience. Attentive Front Desk, Restaurant & Housekeeping staff. Clean, comfortable & well maintained rooms . Tasty & well presented food.

Stayed in March 2024

The usual Standard double room wasn't available on their site or on Booking.com. Looked for other options and interestingly the Cinnamon official site didn't show any remaining options for a double room stay for 2 but Booking.com showed a *double room with a panoramic view* option. It was already costlier but had to pay an additional amount because I had to book through Booking.com since it wasn't shown on the official site.

Quick check-in and check-out experience. Been here multiple times since years so can say those procedures have improved.

Stayed in March 2024

Great hotel feels more than 3"

Stayed in March 2024

We stayed only one night at the end of our stay. It was very comfortable, with great views!! We definitely recommend asking for a panoramic high view room!! The roof top bar with pool was great!!

Stayed in March 2024

Staff could be more outgoing (a bit more enthusiasm in servicing)

Breakfast was great, catered for all types of tastes and requirements. The rooms were modern, well designed and catered. Only issue we had was the flickering light of the fire sprinkler.

Stayed in February 2024

All ok! 😊

The location and breakfast though we had to pay $12 USD per person.

Stayed in March 2024

N/A

I’ve had an excellent stay at the Cinnamon Red. The hotel is stylish, comfortable, and all the employees make you feel welcome. Breakfast is generous and offers amazing variety. I want to specifically commend two staff members. >Christopher at the reception desk went out of his way to accommodate my special request. He was understanding and listened patiently. >Dusan, my room attendant, checked with me regularly to be sure I had everything I needed. When he cleaned the room, it was impeccable. Moreover, his positive attitude is infectious. I highly recommend this property.

Stayed in March 2024

If you’re on the top floor the dj bumps loud till 12 am

Very cool little skyscraper cool pool! Great view

Stayed in March 2024

The breakfast choice was excellent, an dthe staff very attentive and courteous.

Stayed in March 2024

"They took full payment in advance, including extra taxes and fees, along with a 10% service charge that is always added to the restaurant bill. Additionally, purchasing food and drinks and charging them to the room is only possible if you deposit a certain amount of money beforehand."

Our stay at this hotel was the highlight of our month-long journey. It truly felt like a five-star experience with its comprehensive amenities. The staff, including those at the gym, were exceptionally helpful and friendly. The breakfast buffet was extensive and of high quality. The hotel's prime location made it convenient for exploring the area. The pièce de résistance was the massive rooftop pool on the 26th floor, offering breathtaking views. Walking through the well-ventilated corridors to our room was a pleasant experience. The security check at the entrance added an extra layer of safety, resembling airport protocols. Overall, a luxurious and convenient stay that exceeded our expectations.

Stayed in March 2024

I made the booking for 4 people, incl. breakfast, but we had to pay breakfast for 2 people on the spot in addition

Great view Pool area Good breakfast

Stayed in March 2024

Our waiter Ruchira was really friendly and helpful The rooftop pool and bar/restaurant are fab

Stayed in February 2024

There was nothing not to like!

The hotel was in a great location and easy to find. The staff were amazing and friendly. The room was clean and a good space. The food and drink options were also great. Overall I have nothing but good things to say about our stay at Cinnamon Red!

Stayed in March 2024

Room setup and cleanliness

Staff was excellent, Food at the bar - good choice

Stayed in March 2024

AC was not strong enough to get the room cool. Mine was facing south and west and the AC just wasn't powerful enough to get the room below 23°C. I never managed to get hot water in the shower even after 15 minutes. Wifi was slow (but better than a lot of other places in Sri Lanka!)

Great location, great pool, great breakfast, nicely designed rooms.

Stayed in March 2024

The music was a bit loud at the rooftop bar making hard to have a conversation. Other than that everything was great!

The room was very comfortable! Breakfast was delicious with a great variety of food. Rooftop pool is very nice!

Stayed in March 2024

In the heart of Colombo a very nice and comfortable hotel. We stayed in the 23rd floor and the infinity swimming pool is at the top (26th) floor. During our stay we could enjow the festival of Navam Perahera Full Moon, which was bearby.

Stayed in February 2024

Floor to ceiling windows in the room - we had a corner room so had two amazing views! The bed was very comfortable. The room was very clean. The food was very tasty.

Stayed in March 2024

Nil

Lovely hotel stunning views Excellent location food friendly and helpful staff Highly recommended

Stayed in February 2024

Well maintained hotel at the city of Colombo

Stayed in March 2024