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Reviews of CRYSTAL RIVERSTON DECK

Mahalakotuwa, Illukkubura Matale, 21000 Matale, Sri Lanka

#15 of 27 hotels in Matale

Guests' Choice

Review Score

Based on 37 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.2

  • Free Wifi

    5.0

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Showing 1 - 25

  • Reviewed: March 24, 2025

    8.0
    Nice place to stay in the area
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dogs crying/fighting in the night woke me up. One of the bathrooms had a bit of odor to it, possibly from the drain.notjinh too bad.

    It was located in a beautiful spot with a great view. Rooms were clean. There were some ants entering but to be expected. The curry lunch was fantastic! The dinner of fried rice/noodles and chicken was tasty but nothing special. Overall a great stay.

    Stayed in March 2025

  • Reviewed: February 17, 2025

    8.0
    Nice place in Riverston
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Food options and the prices for what's served

    Location was fabulous but they have construction ongoing at the property and that was not so nice The property faces the east so the sunrise is fabulous

    Stayed in February 2025

  • Reviewed: February 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The food was not so good and quit overpriced.

    The views and area are amazing, it’s also very close to the Manigala hike, which was organized by the hotel. The rooms are comfortable. The staff was very nice.

    Stayed in February 2025

  • Reviewed: February 3, 2025

    7.0
    Simple clean hotel - a little pricy.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Perhaps we've been extraoridinarily lucky, but after two months of traveling in Sri Lanka, we feel the price was steep compared to that of other accomodations of similar or better quality.

    Conveniently located in the beautiful Riverston area, this is a simple and clean hotel. The staff is very friendly and is happy to organise local transport. The hikes and views in the area are stunning. Due to the remoteness of the Riverston region you won't really find any restaurants. Food in the hotel is limited to a few simple options, the same is true for the breakfast, which is more basic than you'll find elsewhere, but prepared with care.

    Stayed in January 2025

  • Reviewed: December 27, 2024

    9.0
    We enjoyed our stay
    • Leisure trip
    • Group
    • Family Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    The food was amazing! Location was close to the hiking we wanted to do.

    Stayed in December 2024

  • Reviewed: December 24, 2024

    9.0
    Very , friendly staff and excellent service. Breakfast, lunch and
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 2 nights

    The place is very nice and friendly staff and excellent service. Breakfast, lunch and dinner are available.

    Stayed in December 2024

  • Reviewed: November 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    no card payment. .its good to arranged card machine. .because we get good offers & easy to both sides

    Stayed in November 2024

  • Reviewed: April 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no power all night and cold water in shower

    Beautiful view and tasty food

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    One of the best views in Sri Lanka
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night

    No fault of the hotel but the road to get there was horrendous.

    The view from the deck in the morning was sublime. You couldn't tell where one mountain began and the next one ended, the shadows made them look like cardboard cutouts one moment and fully 3D the next. Sadly I didn't have time to stay and watch how the picture changed over time.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Perfectly adequate as a base for Knuckles hiking
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I stayed here for a couple of nights whilst on a 6 day trek in the Knuckles mountain range. I had a large room with aircon and a comfortable bed. There was a kettle in the room although no tea/coffee - you could ask for this though. Unfortunately, the bathroom had a water leak and at times smelt quite bad. Thankfully you couldn't smell this in the bedroom. The food is mediocre and overpriced but plentiful. The staff were very friendly and helpful and did their best to make my stay comfortable. Overall, perfectly adequate as a base for hiking.

    Stayed in March 2024

  • Reviewed: February 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Room was basic. Not enough power sockets.

    Good service, Great food.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    9.0
    Peaceful oasis in the middle of Knuckles mountains
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The way to get there is very steep rocky road which may be difficult for some cars.

    Beautiful quiet location in the middle of Knuckles mountains with amazing views of the mountains. Perfect place to stay when hiking in the Knuckles as the property is located very near the village where most of the hikes start. The staff is very helpful and satisfied everything we asked for. We booked for one night and they accommodated us for another night after our hike and let us leave our car at the site when we did an overnight hike. They also provide breakfast and dinner which was welcome as there are no restaurants nearby the property.

    Stayed in February 2024

  • Reviewed: January 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The road leading to the hotel is very underdeveloped.

    Stayed in January 2024

  • Reviewed: November 11, 2023

    7.0
    Astonishing view.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water for shower, bathroom looked clean but could get some refreshment.

    View through the landscape is nice! Located in the heart of Knuckle mountains. Staff was really nice and made a good dinner. All in all a great place to stay when being in knuckles, but price for standart room should bit high

    Stayed in November 2023

  • Reviewed: October 1, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was spacious, bathroom was clean. Had air conditioning and comfortable beds. Food was good too. Has a nice view and you can see the signal tower at Riverston from here.

    Stayed in October 2023

  • Reviewed: September 18, 2023

    8.0
    Lovely place to stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean

    Stayed in September 2023

  • Reviewed: March 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    it’s located in the center where you have access to all the attractions, the place is very clean and neat , very spacious rooms delicious food and very friendly, attentive and accommodating staff. they arranged us a guide who is also very helpful

    Stayed in March 2023

  • Reviewed: November 9, 2024

    10
    Highly recommended
    • Leisure trip
    • Couple
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location to get the best view for sunset and sun rise & meals were so good. Friendly staff.

    Stayed in October 2024

  • Reviewed: March 3, 2024

    10
    Our stay was amazing at Crystal riverston deck, staff also very kind and friendly, and their hospitality also very high.
    • Leisure trip
    • Group
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Location was amazing, very clean and calm

    Stayed in March 2024

  • Reviewed: February 12, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Food was cold and below average.

    Great view, friendly staff.

    Stayed in February 2024

  • Reviewed: July 23, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location is nice

    Stayed in July 2023

  • Reviewed: May 1, 2023

    1.0
    Very disappointed by our stay. the staff don’t speak in English, a party was going on outside our room and the staff did
    • Leisure trip
    • Couple
    • Family Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    only thing we liked about this place was the location, and the guided trekking, since our guide (who was a local not from the hotel) was really nice

    The location is nice, but you need a car to go there. We tried to arrange a car through the hotel to go to our next destination, and even though we got a confirmation from the staff when we were about to leave a tuk tuk showed up for a 2 hour drive on high ways… we ended up waiting a long time for at new car and pay a significant extra amount for the car.

    Stayed in April 2023

  • Reviewed: April 7, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: January 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

Showing 1 - 25

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