Limited breakfast offerings and lack of coffee machine. It smelled musty.

Balcony facing the lake.

Stayed in December 2024

Breakfast was average at best. Though rooms were recently refurbished, there was a very damp smell and the carpet was full of brown and black stains.

Location is great, good walking distance to Kandy and the other side of the lake. Very central but quiet.

Stayed in January 2025

No bar, poor breakfast and very ordinary menu

Good location and nice room

Stayed in January 2025

It stated it had a bar but doesn't serve alcoholic drinks. Our evening meal was awful and we weren't alone. An hour wait to get an inedible piece of dried chicken. Stone cold vegetables and young inexperienced staff that need training.

Clean modern a good standard. Reception staff friendly and helpful in ringing train ticket supplier.

Stayed in January 2025

Breakfast is almost inexistant, nothing other than some pastries, not even a toaster to tost bread. Check-in process is very slow. We had an issue with the hotel, they don't how to keep a reservation, we arrived at check in and they told us they have no rooms for us and the room we booked isn't available anymore, they tried to find something with lake view but they gave our room to someone else and they ended up giving us an ugly room just because they incompetent to hold reservation properly. We didn't have a choice so we took whatever they gave us.

Location was good, room is spacious.

Stayed in January 2025

Mould Contamination: The rooms were permeated with a strong, pervasive mould smell, which was visible on the walls. This not only made sleep impossible but also resulted in my clothes becoming heavily contaminated with the mould odour. * Worn-Out Bedding: The provided sheets were in a state of disrepair, further impacting my sleep quality and hygiene. * Blocked Sink: The sink was not draining properly, creating unsanitary conditions and posing a potential health risk. These conditions are unacceptable and render the accommodation unfit for habitation.

Dinner menu & expresso in the morning

Stayed in January 2025

The staff at the reception weren't attentive, they gave me 1bed while I booked a twin. The restaurant was so-so, but ok. Came there for dinner and waited almost an hour, the portions were quite small. For the price they charged $140, it's not meeting my expectations.

Location is nice

Stayed in December 2024

Breakfast was average and not warm

View from the room

Stayed in November 2024

Monkeys were all over the balcony in the morning which was a nuisance. The food wasn't amazing as such, it was just average. We ordered Ceylon tea expecting authentic tea but it was just a tea bag in hot water and they charged 350 LKR for just a tea bag.

In general, it's a nice property and maintained very well. The bathrooms were equipped very well and the bed was also nice and comfortable. The view from the room was amazing.

Stayed in December 2024

We asked the receptionists 4 times to get a taxi for us to the train station, but the lady was not calling it even after our reminders. Very disappointing because we were in a big hurry then

Stayed in December 2024

Smelly mold room

Location

Stayed in December 2024

Bathroom shower Water pressure very slow

Clean room and wonderful staff

Stayed in November 2024

Noise at night from the lift, fridge, air conditioning units in other rooms and other guests. I found it difficult to sleep despite the comfy bed and lovely linen. Cold showers in the morning. Staff obviously rather than subtly checking rooms have been left appropriately before allowing check out. Experience reflected in reduced price. Booking stated lake view and one double but given twin with no view.

Location and clean room. Early check in appreciated and possible reason for change of room type. Helpful staff on arrival with a welcome drink provided.

Stayed in October 2024

At Checkin you have to sign terms and conditions, that you Ttke responsibilty for nearly everything . . . and you Pay in advance . At the same time we didn‘t have warm water in the bathrooms of our two rooms. It took two days to fix it, but we didn‘ get any refund

Stayed in August 2024

The hotel was unfortunately subject to several shorts power cuts

The bed were really good Very clean room

Stayed in September 2024

room service food

rooms view

Stayed in August 2024

The room had a mold problem. It made me sick. The wall to the bathroom in the entry has a large area of mold which looks like it was coming from the shower. I didn’t notice upon checking any smell in the room but when I returned late and went in the bathroom the smell of mold almost knocked me down. I kept the bathroom door closed but the smell went through the entire room. It woke me up at 2am with a headache and soar throat. I put on a mask which helped but I was sick by morning. The bedsheets were also stained.

Location

Stayed in September 2024

They decided to make us pay for 2 suits cause the room we booked were not available. It took 30 minutes to discuss. Room was huge but smelled cigarets.

Large room

Stayed in August 2024

Very basic, not many amenities

Clean room in a great location, excellent food and restaurant

Stayed in August 2024

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025