The reef was nice hotel .nice location and specially very helpful staff.specially mr anjana who was assist us .he was really good jem for property also mr nipuna & barman pradeep is very helpful .Rooms was very clean.food was amazing .thanks for restaurant staff .also housekeeping team who make a wonderful bed decoration .because of this staff i had great honeymoon .i would like to suggest for many srilankan to be there.

Stayed in July 2024

The anniversary cake was so delicious. Friendly staff Good service.

Stayed in June 2024

The hotel needs a lot of maintenance. The power is constantly turned off. The noise of cleaning never stop. The food is horrible.

The bad was great and comfortable. The sea view was amazing. The hotel offer a flowers bouquet for our honey moon.

Stayed in June 2024

Nothing

The staff was excellent, great value for money , amazing location…

Stayed in June 2024

Front desk team very helpful and friendly 😍 Nice location 😍 Nice sea. Nice view

Stayed in June 2024

Nice location

Stayed in April 2024

This may have been a 4-star hotel once upon a time but it is definitely not any more. Lots of deferred maintenance. Pool dirty. No beach. The staff are all super friendly (most Sri Lankans are) but they are severely understaffed. Took forever to get anything: water, drinks, towels etc. the elevator worked intermittently and was of course out when we were leaving. No one to help carry luggage down from 3rd floor.

Nice rooms with a one of the most comfortable beds we’ve slept in on Sri Lanka. Nice balcony with ocean view. They brought us a fridge which did cool our beverages by the next day. Bathroom small but the shower was spacious.

Stayed in March 2024

Nothing

Friendly staff

Stayed in December 2023

5 times and 3 hours to fix an aircon…. to finally to us that Aircon is know to be not working in that room. so finally changed to another room.

/

Stayed in February 2024

Beach view

Stayed in December 2023

Well, the first night we were there we wanted to order food from the restaurant. We only had the number of the reception. Reception said they cant take order on phone and will send someone to our room. We called reception twice and yet they did not send anyone to take our order. Finally we just made do with what we had with us and went to bed...that was our only negative experience...all the remaining times we called reception asking for water, towels etc, they immediately complied.

Amazing location+ comfortable rooms with stunning views + gave a wonderful cot for my infant. 24/7 hot water. The attached balcony was super spacious and given the views form there almost all our time was spent there only. The beach adjoining the hotel is just perfect! The force of the waves is reduced by a nearby reef so the waves are nice and safe for even kids to play in. Pool is also wonderful. Staff is friendly and warm. They even have us complementary Christmas cake as we were there on Christmas Eve. Breakfast was decent at the property. As it wasn't included in our package, we paid an additional amount of 3000 rs per person. Uber eats delivers food from numerous nearby restaurants as well.

Stayed in December 2023

AVOID THIS ESTABLISHMENT AT ALL COSTS! 0/5 STARS 1. My partner and I decided to stay at this hotel due to its “raving reviews”. The reality of this establishment is absolutely shocking to say the very least. Our room had a stench of mold, and slippery floors, the worst room cleaning I have ever witnessed in a supposed “4-star” hotel. We were given a room closest to the sewage area and it made the whole region STINK including our room. On top of that when we turned on the air conditioning unit in the room, it started to stink horribly because the air was coming from the unit closest to the sewage area. 2. After spending less than 24hrs in the room my partner and I woke up in the middle of the night because we couldn’t breathe. Our lungs felt restricted. We sat out on our balcony from 3:00 am until 8:00 am due to the uncomfortable feeling of being in the room. Mold exposure should not be taken lightly. Each person's body is affected by mold toxicity in different ways. Some experience constant migraines and headaches, shortness of breath, brain fog, fatigue, or even depression. 3. We were shown another room on the opposite side of the hotel and yet again the room had a horrible mold stench. When you begin to look around this establishment you begin to see water on the walls that eventually lead to mold issues. From a health and safety standpoint, this establishment should be SHUT DOWN and deemed UNSAFE for guests. 4. We canceled our 9-day stay in this hotel because all the rooms and the entire establishment were not up to the standards of a “4-star” hotel. 5. To get our money back from this establishment was an absolute JOKE. The Rooms Division manager Marlon blatantly LIED to me for 3 months straight about the return of my refund. These people should be ashamed of themselves for lying and saying they would return my hard-earned money for 3 months straight with no true actions being ever taken. The only way I got my money returned was by involving a lawyer.

NOTHING GOOD TO SAY AVOID THIS ESTABLISHMENT AT ALL COSTS! 0/5 STARS

Stayed in August 2023

Not much, but could use some renovations.

The room was cozy and nice. The staff was exceptional. They welcomed us with a drink and the check-in and checkout experience was very smooth and easy. Overall it was a great experience.

Stayed in August 2023

The service is slow, and the room that we were provided did not even remotely resemble the one that is shown in the photos over here. The corridors outside of the rooms stank all the time, and they were noisy. Also, at meal times, if you are not ordering the set menu, they take long to cater to the ala carte orders.

The breakfast and meals were tasty, and the staff was courteous. It oversees the ocean so one wakes up to a nice view in the morning.

Stayed in August 2023

Spacious rooms, yummy food. And great service. Friendly staff. Great location. This is a hotel that gives a breathtaking view of the Indian Ocean. A must visit if you are in Srilanka. Ideal for family couples or anyone travelling solo like me, just can't get over the spacious rooms. It's luxury and you feel so comfortable in the rooms

Stayed in August 2023

Bathroom is small Wifi is not good

Breakfast

Stayed in July 2023

Very old and shabby. Gym was horrible and smelly and all equipment from ancient ages

Close to the beach

Stayed in June 2023

They are still trying to get it up and going. The hotel needs major up keep. Not value for money at all. The breakfast was below average

The location and view from the room

Stayed in June 2023

ENTRANCE IS NOT CLEAN IT S LIKE A HAUNTED HOUSE THEY ARE NOT MAINTAINING

NEAR TO BEACH POOL IS SO SMALL BUFFET IS SO SMALL NO VARIETY

Stayed in June 2023

It was an amazing experience, staff were very helpful and courtsious. Location and view was awesome. Loved my stay here. Highly recommended.

Stayed in May 2023

Breakfast was terrible. Rooms not clean at all.

Location

Stayed in April 2023

beach and my room view

location

Stayed in April 2023

Nothing to say anything

Friendly staff Clean room and delicious food.

Stayed in April 2023

The hotel passed its glory days and needs qutie a lot of investment to bring it up to 21st century standards

The location is very good with an easy and quite short tuk tuk ride to main atemities.

Stayed in April 2023

The staff

The view

Stayed in March 2023