Great location, the owner organized us elephant view excursion for a very reasonable price

Stayed in March 2025

Lots of steps up to room. Not really a problem if you’re fit tho! Owner emphatic we did the Elephant bathe, so we went along to show willing….watch out for 20,000 rupees pp entrance charge ( 10 & 15,000 tickets too) if you want to be there for an hour, wash them and have a ride.. Don’t accept that! We bartered them and got it for less. We were then herded to the herb garden & after the sales tour we were taken into a ‘massage’ room and told to strip off our tops, which felt a little uncomfortable We were then given a 15 min ‘massage’ and charged another 5000, which we really had no choice about without seeming to be rude and tight… I personally did not enjoy the elephant experience as felt strongly it was animal exploitation and had I known what the your entailed pre visit, I would have abstained….

Lovely big room overlooking the Elephant orphanage. Clear view animals.

Stayed in March 2025

Welcoming host...location...view from balcony

Stayed in March 2025

Great location big rooms. Quiet area.

Large rooms. With AC large bed and amazing view

Stayed in March 2025

The bed was not the most comfortable. There appeared to be an electrical socket next to the shower so we didn't risk using tha shower.

Breakfast was good. The room was enormous. Loved sitting on the balcony watching the elephants.

Stayed in February 2025

No hot water. Internet’s very slow. Could have been cleaner

The view is absolutely brilliant and definitely the selling point here. We were able to watch Elephants from the balcony a few times a day. Family were accommodating and breakfast was included in price

Stayed in January 2025

Simple acommodation located in the nature. The owner is very kind and willng to help. He arranged the tour with the front view to the elephants for free. The view from the balcony is beautifull.

Stayed in January 2025

If you don’t like ants that much, you shouldn’t go here. We didn’t care about that.

The host was very friendly and helpful. He brought us, to see the elephants. Prepared a nice breakfast as wel. Lovely stay!

Stayed in December 2024

It was clean, nice view, large room

Stayed in November 2024

No hot water

Fantasric location in the jungle and view - we coukd see the eleophants from ou balcony, Tasty breakfast and coffee Our hosts were supernice.- they took us for for elephants ride and bath and spice garden afterwards.

Stayed in November 2024

Nice place. Near to the pinnawala elephant orphanage and the pinnawala zoo. The balcony view of pinnawala elephant orphanage was nice.

Stayed in May 2024

Food are not much taste. They’re should change. Specially lunch and dinner

Comfortable rooms. While you compare with other hotels its value of of your money. Low budget but good quality.

Stayed in March 2024

Perfect stay. Family were incredible hosts, super friendly & went out of their way to help us. We most definitely made new friends with the family & we can't thank them enough. We will be back !!

Stayed in January 2024

You can see the elephants from the balcony

Stayed in January 2024

The host is lovely , the room is big and clean

Stayed in January 2024

Facilities were simple, but good for the price. Felt that some of the room could be cleaner. WiFi also didn’t work for us but we didn’t ask so might have been our problem.

Simple but had everything we needed. Host was nice and helpful. Excellent location opposite elephant sanctuary.

Stayed in January 2024

The bed was not very clean.

Great location, hospitality of the owner, very tasty breakfast sri lankan style. Nice view of elephants from the room.

Stayed in July 2023

I am really like to choose this hotel, clean ,comfort, owner and his family are so nice ,if i have time, i will stay more.

Stayed in June 2023

Very good quiet location just behind the world famous Pinnawala Elephant Orphanage. You can watch the Giants of the earth from the room balcony. New and clean please. Enjoyed a traditional Sri Lankan country style meal. Really appreciate the amazing hospitality and the friendly service by the caretaker Roshan. Very good value for money. I recommend for leisure, business, family, couple or any type of stay. Ryan (Priyantha) Melbourne

Stayed in May 2023

Regular intrusive offers of services for various activities with elephants at the usual cost. The water in the room was turned off an hour before checkout. Also there is no internet if there is a router in the room.

Spacious comfortable room with a good view of the elephant sanctuary. You can watch the elephants from your balcony. There was also breakfast in the room.

Stayed in March 2023

Very clam and quite room,environment . Friendly staff.tasty foods

Stayed in January 2023

Everything is likable there .. location was away from the hustle.. surrounded by flora and fauna.. Gigantic rooms with the utmost clean and tidiness .. Wide balcony where you can just sit and chill.. From your bed you can see elephants roaming in their enclosure .. Hosts' hospitality is worth mentioning .. and last but not the least 'Home cooked breakfast was mouth watering'.. Highly recommended ...!!!

Stayed in March 2025

Our stay at Pinnawala] was truly exceptional, thanks to the incredible hospitality of Roshan, the hotel manager. He was kind, sincere, and went out of his way to ensure we had a memorable experience. From taking us around the local area to preparing a delicious traditional Sri Lankan breakfast, his dedication made all the difference. We stayed on the second floor, and the view was simply breathtaking—watching elephants from our room was an unforgettable sight. It was Roshan and his wonderful family who made this hotel stand out, and because of them, we would rate our stay as nothing short of exceptional. Highly recommended!

Stayed in February 2025

It didn’t correspond to the description on booking.com. There was no fridge, no drying rack, it “boasts a bath” -no bath and no hot water at the property. There was no garden as such to enjoy and the fence to the elephant orphanage was on a different level completely and not accessible. There were appliances in the room which were unusable: eg an iron with a dangerously broken plug, a bedside light with no functioning plug. There were sharp, dangerous, exposed bases for missing decorative knobs on balcony railing and stairway handrails. There was no kettle, no cups or welcoming tea bags etc. We asked and were given a kettle. We had to ask again for cups. The family had quite limited English, the poorest we had encountered in guesthouses in Sri Lanka, and this made things more difficult to negotiate. Breakfast was very poor, especially on the first morning. One banana each, a fried egg, thin toasted sandwich filled with a very small amount of some vegetable filling, a small bowl of plain boiled beans, a pile of white sliced bread and basic jam. There was water but we were only given a hot drink when we requested it. The coffee we received was poor quality. Photos shared are of day 2 breakfast. Breakfasts in other guesthouses have cost the same and been amazing.

View onto the back of the elephant orphanage was good and it was lovely to watch the elephants through binoculars. The surrounding paths offered lovely early morning wanders and the birdsong was amazing. Just a short walk from the Main Street with cafes, restaurants and the also the zoo and elephant orphanage. The room was a good size, with good air conditioning and a fan, with a lovely window and balcony.

Stayed in February 2025