Reviews of Heritance Kandalama This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
P.O Box 11, Heritance Kandalama, 21100 Sigiriya, Sri Lanka
#42 of 152 hotels in Sigiriya
Guests' ChoiceReview Score
Based on 812 hotel reviews
Score breakdown
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Cleanliness
9.1
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Comfort
9.3
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Location
9.5
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Facilities
8.9
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Staff
9.2
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Value for money
8.1
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Free Wifi
8.6
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: December 13, 2022
Malisha
Australia5 Reviews1 helpful voteExceptionalNot much everything was great
Munasinghe and yoshanie were so lovely!!! Thank you for our wonderful stay and we really enjoyed the hotels wildlife, amenities and food! Infinity pool was awesome 👌 Got a relaxing massage and facial too! Ladies at the spa were great
Stayed in December 2022
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Reviewed: December 6, 2022
Jessica
United States80 Reviews30 helpful votes“Home away from home”nothing
the location was amazing, the view from the property was breathtaking. the service was outstanding.. we honestly enjoyed our stay at the property.
Stayed in December 2022
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Reviewed: December 6, 2022
Sannan
Pakistan16 Reviews9 helpful votes“Exceptional. Didn’t want to leave.”Can’t say.
Terrific view of the lake, very clean, top notch hotel.
Stayed in November 2022
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Reviewed: December 4, 2022
Harry9836
United Arab Emirates27 Reviews1 helpful voteExceptionalnothing
Outstanding views & architecture. Room was beautiful. Amazingly helpful staff - Dimuth in particular ensured we had vegan options for breakfast, lunch & dinner and made us feel so welcome & looked after. Nothing was too much trouble. Thank you so much to everyone- we didn't manage to get everyone's name but we were so impressed & grateful to you all for making our stay so special! In addition, Vishnu gave us a great tour of the hotel and we really enjoyed our excursions with the driver Mohan. He was really knowledgable and friendly and we loved getting to know more about the local area from him.
Stayed in December 2022
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Reviewed: November 29, 2022
Bilyana
Italy38 Reviews4 helpful votes“unique experience in the pristine nature, quite incredible”weekend party kept us awake. restaurant felt corporate, out of sync with property
incredible setting, nature, design
Stayed in November 2022
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Reviewed: November 24, 2022
Shevon
Sri Lanka22 Reviews5 helpful votes“would love to visit again.”In middle of a forest and monkeys every where. Friendly Staff. Infinity pool. natural Pool. Great buffet. Proactive Staff.
Stayed in November 2022
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Reviewed: November 21, 2022
Osmari
United Arab Emirates10 ReviewsExceptionalit’s amazing experience, real contact with natural places, the service top
Stayed in November 2022
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Reviewed: October 25, 2022
Mohamed
Kuwait12 Reviews2 helpful votes“it lived up to our expectations. the kids learned so much about nature from the hotel stay. suitable for all ages and gr”the property is great , facilities / location / staff all up to the standards
the architecture of the property and its integration with nature and the forests is amazing .
Stayed in October 2022
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Reviewed: October 13, 2022
Simone
United Arab Emirates14 Reviews2 helpful votes“Exceptional place! 😍😍😍”a lot of insects
The view, the pool, the food and the jacuzzi😍
Stayed in October 2022
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Reviewed: October 11, 2022
K
Bangladesh18 Reviews1 helpful voteVery Goodhotel needs renovation. They try to control guests transportations, they charge 3 times higher money fr the cars and dont allow outside cars to come to hotel so guests are forced to pay more. At night there are some areas in the Corridor without light......lighting needs improvement. I am an architect and i jv designed many up class hotels.
Stayed in October 2022
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Reviewed: October 1, 2022
Irvyn
Japan4 Reviews“almost perfect but sadly not perfect”no hand shower is
everything
Stayed in September 2022
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Reviewed: September 22, 2022
Samuel
United Kingdom8 Reviews1 helpful vote“Amazing!”Everything was perfect
Wow, what an amazing hotel, Without a doubt the best we have ever stayed at! If you love wildlife, this is the place for you. It felt like we were staying inside a zoo, watching 100s monkeys everywhere and on your balcony, wild elephants walking around the lake and all the other weird and wonderful animals and insects. We were upgraded on arrival to a room with a jacuzzi bath, the views from the room, bathroom and all of the hotel were breathtaking. Food was outstanding, the buffet had absolutely everything you could wish for and the a la carte restaurant was always perfect. Lastly, thank you to the exceptional staff for you hospitality, you made our stay one we will never forget. If you are going to Sigiriya, please do not miss this hotel, you will regret it!
Stayed in September 2022
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Reviewed: September 21, 2022
Javier
United Arab Emirates16 Reviews2 helpful votes“A wonderful experience to immerse yourself in the Sri Lankan nature”The architecture and interior design of the hotel is the best.
Stayed in September 2022
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Reviewed: September 18, 2022
Maha
Germany37 Reviews9 helpful votesExceptionalA hidden gem in the middle of the jungle. Surrounded by all the greeneries and wild life, there is no better place to stay in Sigirya. Sitting in the balcony with the monkeys was a highlight. We even spotted several elephants from our balcony. We were extremely happy with our stay.
Stayed in September 2022
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Reviewed: September 12, 2022
Matt
Italy2 Reviews1 helpful vote“Incredible location and beautiful pools and great food.”Food could have been better.
Room was amazing. Beautifully furnished, and incredible view of the landscape.
Stayed in September 2022
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Reviewed: August 30, 2022
Miuru
Sri Lanka1 review“The staff makes it 10 stars”I liked everything
The staff are truly amazing
Stayed in August 2022
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Reviewed: August 29, 2022
Amber
Spain26 Reviews7 helpful votesWonderfulFabulous hotel with the greatest architecture and views to the lake. Clean, comfortable room with incredible views. Such a wonderful stay!
Stayed in August 2022
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Reviewed: August 17, 2022
Paul
United Arab Emirates5 Reviews“best nature resort in the world perhaps! staff are absolutely amazing. really did not expect such an amazing experience”nothing it was perfect
This is the best nature resort I have seen. so much wildlife around
Stayed in August 2022
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Reviewed: August 12, 2022
Laura
Spain9 Reviews2 helpful votes“Amazing architectural-natural combination”Don’t know if it’s me or the Kandalama, but this is the best hotel I’ve ever been
Stayed in August 2022
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Reviewed: July 11, 2022
Irmgard
Germany3 Reviews“Exceptional building in spectacular landscape”The nasty monkeys, but they belong to the jungle there.
The spectacular view. The live music
Stayed in June 2022
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Reviewed: June 20, 2022
Francisco
Portugal21 Reviews“maybe the best hotel in Sri Lanka”nothing
The architecture and the view.
Stayed in June 2022
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Reviewed: June 17, 2022
Thanujah
Switzerland8 Reviews3 helpful votes“stay was excellent.”inside the hotel and gym are doesn’t feel fresh air … they need to use some air freshener.
Mount,lake ,birds and monkeys… lovely natural surroundings.
Stayed in June 2022
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Reviewed: June 13, 2022
Rick
United States4 Reviews1 helpful vote“a wonderful place to relax after exploring Sri Lanka’s Cultural Triangle.”This is an incredible location and marvelously designed building to merge in with the nature around it.
Stayed in June 2022
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Reviewed: June 5, 2022
Amani
Saudi Arabia91 Reviews18 helpful votes“Amazing Place”The food (room service) was really good experience, we found fly in the soup, it was not very clean!
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown
Stayed in May 2022
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Reviewed: May 31, 2022
Bkr
India60 Reviews5 helpful votes“I’m happy i planed one day but I love the place one more day I stay”place of hotel
Srilankan food everything is available good quality
Stayed in May 2022
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