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Reviews of Sentido Heritance Negombo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

No. 175, Lewis Place, 11500 Negombo, Sri Lanka

#38 of 126 hotels in Negombo

Guests' Choice

Review Score

Based on 625 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    8.3

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: June 22, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe King Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 3 nights
    • Submitted from a mobile device

    Find a way to fix issues with crows

    Stayed in June 2024

  • Reviewed: June 20, 2024

    8.0
    Great hotel in Negombo
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 2 nights
    • Submitted from a mobile device

    The restaurant was a bit a negative. The food is very good, also the staff is very nice and knowledgable. But we didn't like the atmosphere. After one dinner, we went out for the next dinner. A lot of options in the street on walking distance.

    We got an upgrade, so we had the most wonderful view over the beach. The room is big and the beds are very comfortable. The pool is great for swimming and has easy beach acces. We loved the massages, they were very good! And the little cafe on the other side of the road, the best croissants we ever had!!

    Stayed in June 2024

  • Reviewed: June 14, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe King Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 1 night
    • Submitted from a mobile device

    Staff very kind and the view is nice

    Stayed in June 2024

  • Reviewed: June 12, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe King Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower was not draining properly.

    My room was upgraded from a deluxe to superior. The sea view from the balcony. The generous breakfast buffet. The food at the See Lounge. The warm stones massage and facial I received at the spa. Every employees were polite and helpful.

    Stayed in June 2024

  • Reviewed: June 6, 2024

    10
    Great stay
    • Business trip
    • Group
    • Deluxe King Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 2 nights
    • Submitted from a mobile device

    Nil

    Clean

    Stayed in June 2024

  • Reviewed: May 27, 2024

    9.0
    Pleasant short stay
    • Leisure trip
    • Solo traveler
    • Deluxe King Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 4 nights
    • Submitted from a mobile device

    Security is a bit of an overkill. More lighting required in rooms plus additional storage.no draws.part of the pool is out of action due to broken tile

    Nicely designed rooms Although a little impractical. Lovely staff.Very welcoming

    Stayed in May 2024

  • Reviewed: May 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything was good

    Stayed in April 2024

  • Reviewed: May 5, 2024

    10
    Very comfortable and spacious room with view of the ocean. Relaxing swimming pool area. Staff was su
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 1 night

    Nothing

    room, breakfast, staff, location, views, pool

    Stayed in May 2024

  • Reviewed: April 19, 2024

    9.0
    Fantastic 4 day stay would highly recommend
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 4 nights
    • Submitted from a mobile device

    Not a lot of restaurants near by for evening meals

    Beautiful hotel, friendly helpful staff, lovely view from the room and nice breakfast

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Lovely hotel. Staff are fantastic. Facilities are great. Close to restaurants
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 2 nights

    Nothing

    Loved the room, view, vicinity. Close to the airport for our trip home. Great restaurants nearby and the hotel food was good too. Swim up bar at the pool is great. Staff are very helpful.

    Stayed in February 2024

  • Reviewed: April 14, 2024

    8.0
    Big hotel with Sri Lankan traditional feel
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 2 nights
    • Submitted from a mobile device

    A part of the pool was under the maintenance (( lots of crows everywhere, the beach is public and not very well maintained unfortunately, not the best location to enjoy the beach and the ocean. We had some issue with our the AC wasn't working properly and lots of mosquitoes when we just entered in the room, the staff was helpful and changed our room, I must say no mosquitos in the other room.

    We loved having lots of grass and greenery, with lots of squerrels, lizards and some nice birds. The pool was nice as well, our kids enjoyed it. We actually were not expecting to much from the main restaurant but i must say it exceeded out expectations. Very yammy food, and good variaty of food during breakfast.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Very relaxing
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 3 nights
    • Submitted from a mobile device

    Great seaviews . Good location for airport return. Very comfortable and clean with lovely staff

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    For a one night or more stays it is a comfortable hotel with staff that go the extra mile to help
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 1 night

    Maybe an a la carte restaurant

    Good size room with modern design theme

    Stayed in March 2024

  • Reviewed: April 6, 2024

    8.0
    Decent stop-off for a couple of nights before going home.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 2 nights
    • Submitted from a mobile device

    Security guards controlled access to the beach so was a bit off-putting. Lots of crows around the pool area.

    Great welcome on arrival. Large pool and plenty of sunbeds around the pool / grounds. Very good breakfast and the rooms were good. Good gym.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Deluxe Twin Room with Sea View - 15% Discount on Spa, 10% Discount on Food & Beverage & High Tea
    • Stayed 2 nights

    Part of the pool was in need of repair. The beach isn't built up which is nice but I do feel some rubbish that gets washed up on the beach could be picked up by the hotel from the beach that is directly in front of the hotel.

    Breakfast was great with lots of variety. The room was impeccable. Staff were friendly and helpful. The hotel was very clean and in a good location right on the beach.

    Stayed in March 2024

  • Reviewed: April 5, 2024

    8.0
    Good location for local restaurants and bars
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was disappointing

    Good central location with sea view

    Stayed in April 2024

  • Reviewed: April 3, 2024

    9.0
    Very nice hotel
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 2 nights
    • Submitted from a mobile device

    There are many crows around the pool area which come a bit too close for comfort

    The hotel has a really nice pool/pool bar with plenty of loungers. The gym is really nice. Our balcony had a great view of the beach. Wait staff were attentive. Close to the airport

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Twin Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 1 night
    • Submitted from a mobile device

    Meal service was a bit slow.

    Beautiful, luxurious, clean and comfortable.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Great stay at a really good hotel
    • Leisure trip
    • Couple
    • Superior Deluxe Twin Room with Sea View - 15% Discount on Spa, 10% Discount on Food & Beverage & High Tea
    • Stayed 4 nights

    The shallow pool was not in use as it needs repairing which lets the hotel down. They need to fix it as it makes the pool area look better.

    Buffet breakfast was excellent. The rooms were clean & comfortable & nicely decorated over looking the sea. The staff couldn't do enough for you and are always there to help in every area of the hotel. It is a shame that the resort isn't busy as the country is still getting on it's feet after Covid and some unrest in the country as the people are absolutely lovely and deserve to do well. I can't praise the staff enough.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Good hotel at a great location with excellent staff but in need of some maintenance.
    • Leisure trip
    • Family with young children
    • Superior Deluxe King Room with Sea View - 15% Discount on Spa, 10% Discount on Food & Beverage & High Tea
    • Stayed 1 night
    • Submitted from a mobile device

    The front doors of the room don't close very tight. Which means that sound from the nearby street trickles through. The room I had was clean, but definitely could use a more thorough cleaning of the floors. Some of the seems looked quite old and need replacement. Part of the pool was closed for maintenance.

    Great view. Close to the beach. Good amenities, and great staff. Some great restaurant options nearby.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    I’d stay again but breakfast only next time.
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 1 night
    • Submitted from a mobile device

    Buffet dinner was disappointing. Saved by the pasta cooked by chef

    Great location on the quiet beach. Lovely rooms & staff. Set lunch was good & wine really cold. Really appreciated the early checkin

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 1 night
    • Submitted from a mobile device

    The pool area was under construction. No hairdryer in our room.

    Great location, very friendly and efficient staff!

    Stayed in March 2024

  • Reviewed: March 6, 2024

    10
    Great beach front hotel
    • Leisure trip
    • Couple
    • Junior Suite with Sea View - USD 10 credit on Food & Beverages Per Day | 15% Discount on Spa
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Great hotel on the beach with sea view rooms , loved the swim up pool bar and plenty of sunbeds to use with towels provided . Food was great with good selection for buffet breakfast / lunch / dinner . Rooms were great with comfy beds and everything we needed during our stay , the staff were all very attentive and friendly , we had a great stay all round !

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    A comfortable hotel to start a wonderful holiday in Sri Lanka
    • Leisure trip
    • Couple
    • Superior Deluxe Twin Room with Sea View - 15% Discount on Spa, 10% Discount on Food & Beverage & High Tea
    • Stayed 2 nights
    • Submitted from a mobile device

    The organisation of the seating at breakfast was chaotic. We were ushered to a table that was not vacant and then when we brought our food back to the table we were sitting in there was someone sitting at our table, although our mobile phone and glasses were on the table.

    The hotel offered us everything we wanted for the first few days of our holiday.

    Stayed in February 2024

  • Reviewed: March 6, 2024

    8.0
    very relaxing
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Sea View - Early Check-in / Late Check-out (Subject to Availability)
    • Stayed 3 nights

    service slow at breakfast, not enough staff clearing tables

    location and staff

    Stayed in January 2024

Showing 151 - 175

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