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  5. Reviews of Serendipity Lake Artistic Bungalow by Heidis Home

Reviews of Serendipity Lake Artistic Bungalow by Heidis Home

12A, Badulla Road ,Lake Gregory Magasthota, 22200 Nuwara Eliya, Sri Lanka

#21 of 156 B&Bs and inns in Nuwara Eliya

Guests' Choice

Review Score

Based on 342 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.5

  • Facilities

    8.7

  • Staff

    9.4

  • Value for money

    8.6

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 13, 2025

    10
    A calming and beautiful place to stay
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night

    It is located a little way out of town so you will need a tuk tuk or taxi.

    What an amazing place! There is a special feel to Heidi's Home and we felt relaxed and comfortable the moment we stepped inside. The rooms are beautiful with Heidi's painted creations and twinkling lights welcome you in from the entrance. Heidi gave us lots of good advice of things to see and guidance to taxi and tuk tuck costs which we appreciated. Heidi even packed us a breakfast box each as we had an early train to catch the next morning.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    10
    Perfect!
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 3 nights
    • Submitted from a mobile device

    An absolutely lovely stay at the bungalow! We arrived and were immediately upgraded to the fabulous honeymoon suite! A beautifully decorated property run by a fabulous lady and her niece. Both were so welcoming and made sure our stay was perfect! Breakfast was incredible also!

    Stayed in April 2025

  • Reviewed: April 6, 2025

    9.0
    Flowery paradise in Nuwara Eliya
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Serendipity Heidi's Home is totally unique, I have never seen an artistic interior quite like it. Heidi has painted all the walls with colorful flowers and butterflies, peacock feathers and dream catchers, it's really beautiful. The kingsize bed might have been one of the most comfortable beds on the planet. The suite we had felt like a cozy home. Only one or two things weren't perfect. The wood burner chimney had a crack in it so when we lit the stove the smoke got into the room. And the shower has an electric heater with little volume and pressure. Otherwise a real gem and a must see.

    Stayed in April 2025

  • Reviewed: March 25, 2025

    10
    An absolute hidden gem, so glad we found it!
    • Leisure trip
    • Travelers with friends
    • King Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely nothing! It was perfect in every way!

    Where do we start? The whole experience staying here was just perfect! From the wonderful warm greeting from Heidi and her niece to the amazingly decorated property. It’s unique and fabulous, beautifully designed and painted by Heidi herself. The rooms are very comfortable and clean and just an absolute pleasure to stay in. If we ever come back, we will definitely be back here. Heidi also gave some really helpful recommendations for places to see and go to for food. Breakfast was also great! If we could pick this place up and bring it back to the UK, we would!

    Stayed in March 2025

  • Reviewed: March 19, 2025

    9.0
    Beautiful place in a nice area of Nuwara Eliya
    • Leisure trip
    • Family with young children
    • Double Room with Patio
    • Stayed 1 night

    Beautifully decorated room, very friendly welcome and Heidi provided a packed breakfast as we were leaving early in the morning.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night
    • Submitted from a mobile device

    -

    Beautiful, clean, comfortable and cozy, wonderful hosts! We were lit a stove on a cold night! I recommend fried rice at the restaurant! Thank you very much!

    Stayed in March 2025

  • Reviewed: March 15, 2025

    10
    Beautiful home overlooking lake
    • Leisure trip
    • Family with young children
    • King Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    Although initially hard to find , heidi’s house was amazing ! So much love and thought has gone into decoration , would have loved to stay longer

    Stayed in March 2025

  • Reviewed: March 13, 2025

    9.0
    A touch of art
    • Leisure trip
    • Group
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    A beautifully decorated restored old cottage managed by a nice helpful lady

    Stayed in March 2025

  • Reviewed: March 12, 2025

    10
    Quirky stay in a beautiful home with friendly and welcoming host!you won’t be disappointed!
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, I’d totally recommend Heidi’s home! Very unique and quirky!

    Heidi’s home was beautiful, amazing artistic interiors. Heidi was very warm and friendly. Beds were super comfty. Location was lovely, right next to Gregory lake. Lovely walk along lake into Nuwariya Eliya. Breakfast was delicious, though would have liked sone more fruit options.

    Stayed in February 2025

  • Reviewed: March 10, 2025

    10
    Perfection
    • Leisure trip
    • Travelers with friends
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. It was incredible

    The property was excellent and the host could not have been more helpful

    Stayed in January 2025

  • Reviewed: March 10, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful home, welcoming owner.

    Stayed in March 2025

  • Reviewed: March 9, 2025

    8.0
    Lovely host and great location near lake.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Very clean and really nice host who packed us breakfast for the Ella train!

    Stayed in March 2025

  • Reviewed: February 24, 2025

    10
    Had a very short stay but Heidi went above and beyond to make it as good as possible. We had an early train and she got
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!!

    Beautifully decorated, such a cute little terraces, really comfy bed and big lovely duvet.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    9.0
    AMAZING
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing!

    Lots of hidden gems in this friendly, beautiful, quirky indoor-outdoor extravaganza. Heidi and her niece make you feel like family, so welcoming and accommodating! One of the nicest hotels we have EVER stayed in!

    Stayed in February 2025

  • Reviewed: February 19, 2025

    9.0
    Different and quirky
    • Leisure trip
    • Travelers with friends
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very different compared to anything I have stayed in before. Very one of a kind but nice rooms and a very comfy bed. Equally the fire place in the room is a nice touch after climbing Adam’s peak in the cold and wet to warm up!

    Stayed in January 2025

  • Reviewed: February 18, 2025

    10
    The most beautiful hotel with the loveliest host
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    N/A

    Our stay at Heidi's Home was unbelievable. The room was incredible and we were met with such warm welcome by Heidi who is absolutely lovely. The building itself is beautiful, I've never stayed in such an intricately designed place before, I was in awe at how gorgeous it was. We will definitely be returning and for more than one night this time! Thank you so much Heidi and team for how welcoming you were to us and accommodating to our needs. I recommend to anyone!

    Stayed in February 2025

  • Reviewed: February 16, 2025

    9.0
    Very good place
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    - the hot water did not work

    - the decoration - the kindness of the owner - the location

    Stayed in February 2025

  • Reviewed: February 13, 2025

    10
    A unique place that has to be seen
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Heidi and her staff member are both lovely, kind and helpful. The decoration is amazing and Heidi’s artistic flair extends to the garden which reminded me of a fairytale. Heidi gave good advice about trips to make and organised tuk tuks for us. Our room had its own sitting area with a log burner which was great when the temperature dropped once the sun went down. Very comfortable bed so slept well.

    Stayed in February 2025

  • Reviewed: February 13, 2025

    9.0
    Comfortable stay in a colourful surrounding
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a power cut while we were there, Heidi brought us candles immediately, the power cut did only last an hour.

    This place was by far the most colourful we stayed at in Sri Lanka. Heidi is a character, she painted and decorated all the rooms herself, she was very helpful during our stay and gave us some good recommendations. The bed was very comfortable and we were given enough wood to heat the little oven in the room. She even brought us a fridge to cool our drinks and fruits.

    Stayed in February 2025

  • Reviewed: February 12, 2025

    10
    Amazing stay 5*
    • Leisure trip
    • Group
    • King Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Truly amazing hosts! Fantastic and interesting design and decor throughout the hotel and rooms! Room facilities and cleanliness throughout.

    Stayed in January 2025

  • Reviewed: February 2, 2025

    9.0
    Heidi and Kiora make a very welcoming stay in this quirky original house.
    • Leisure trip
    • Travelers with friends
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    We were in the garden rooms under the house. Because of the high humidity I think they might be a bit damp in the rainy season but there is a effective log burner which makes the room warm

    Heidi and Kiora(sp?) go out of their way to make the stay as good as it can be. The house is very quirky , bright and original, painted by Heidi and there’s gentle classical music playing in the dining room.

    Stayed in February 2025

  • Reviewed: February 2, 2025

    10
    Wonderful stay at Heidi’s Home
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints at all.

    We just stayed one night at Heidi’s home - Serendipity Lake Artistic Bungalow - but took full advantage of our stay. This is a very cosy place near the Gregory lake, just a 10 minutes tuktuk ride from the city of Nuwara Eliya. Heidi organised the pick-up and the drop-off from the Nanu Oya train station and this for free! Thanks again! The same tuktuk driver that picked us up did a tour with us for several hours to the waterfall Lovers Leap, to the Damro tea factory and the city of Nuwara Eliya for a very reasonable price. Coming back to Heidi’s unique place. The rooms are colourfully and nicely decorated with a lots of love to details. The shower is working nicely; hot water comes immediately (which is not always the case in Sri Lanka). Our host Heidi and her niece prepared a wonderful breakfast and are always available for question and support if needed (sightseeing recommendations, help with TV, fireplace etc.).

    Stayed in January 2025

  • Reviewed: February 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • King Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely quirky guesthouse, Heidi is an excellent host

    Stayed in January 2025

  • Reviewed: January 31, 2025

    10
    Would stay again , one of the most beautiful places I’ve ever stayed. ⭐️⭐️⭐️⭐️⭐️
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Beautifully decorated. Amazing decorated, very homely log burner and heater to keep warm, fantastic breakfast , fruit , pancakes , French toast and eggs 😋 Heidi is great host and very helpful . Thanks for great stay stacy and Paul

    Stayed in January 2025

Showing 1 - 25

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