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  5. Reviews of Serendipity Lake Artistic Bungalow by Heidis Home

Reviews of Serendipity Lake Artistic Bungalow by Heidis Home

12A, Badulla Road ,Lake Gregory Magasthota, 22200 Nuwara Eliya, Sri Lanka

#22 of 163 B&Bs and inns in Nuwara Eliya

Guests' Choice

Review Score

Based on 343 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.5

  • Facilities

    8.7

  • Staff

    9.4

  • Value for money

    8.6

  • Free Wifi

    8.6

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Showing 151 - 175

  • Reviewed: December 28, 2023

    10
    A Wonderfully restorative stay surrounded by stunning beauty and a totally lovely and fascinating host.
    • Leisure trip
    • Couple
    • King Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Wow…where to start? The place is gorgeous! The host/artist has poured her heart and talent into this place with great effect. We loved our room and the view of Lake Gregory. The host is very responsive to guest needs…she is a very hard worker. The best bed we’ve had in Sri Lana. It’s a terrific value.

    Stayed in December 2023

  • Reviewed: December 28, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night
    • Submitted from a mobile device

    Design & hospitality.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    10
    Very Existing and Unique experience !
    • Leisure trip
    • Solo traveler
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    Artwork , wall art , food , hopitality

    Stayed in December 2023

  • Reviewed: December 25, 2023

    10
    Heidi in Wonderland
    • Leisure trip
    • Family with young children
    • King Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    That we had to leave!

    Where do I begin…. We walked into what can only be described as a truly magical testament to the mildly surrealist genius that is Heidi’s mind Every single inch is a piece of art, each wall a slightly psychedelic masterpiece that somehow go together perfectly. The art is only half the story. Heidi is charm personified and could not be more helpful. The second you meet her you feel she is a deep kind soul. Who you somehow feel blessed to have met. Onto more mundane things The beds bedding and duvets are the cosiest I think I have ever slept and the breakfast was excellent All in all an exceptional experience Thank you Heidi….you made something magical here.

    Stayed in December 2023

  • Reviewed: November 28, 2023

    8.0
    A great experience for a night
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was a very good-size portion, but a bit heavy!

    A very interesting place to stay! The rooms are all painted by Heidi and when you meet her you can see her artistic streak. She is very friendly and will advise you on whatever you need. The room was a good size, comfortable and very clean. The only problem (which I think is due to the town itself) is that everything was quite damp/humid. We were given a heater in the room and that helped us keep warm when we were in bed.

    Stayed in November 2023

  • Reviewed: November 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night
    • Submitted from a mobile device

    Unique property with fantastic decor!!

    Stayed in November 2023

  • Reviewed: November 23, 2023

    10
    Quirky!
    • Leisure trip
    • Travelers with friends
    • King Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    The artwork in all of the rooms is stunning! Fantastic staff offering great recommendations and a lovely breakfast.

    Stayed in November 2023

  • Reviewed: November 14, 2023

    9.0
    Place to be!
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is a bit far from the city centre, but its a nice stroll, and otherwise Heidi will arrange a tuktuk!

    Heidi is a lovely person who will make you feel at home! She helps you with arranging tours, her food is delicious, the room is very big, the shower hot and the bed comfortable! We would definitely recommend this place!

    Stayed in November 2023

  • Reviewed: November 11, 2023

    10
    Most dreamy and amazing stay!
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    /

    The house was so nicely decorated! I felt in a fairytale! The rooms are really big and cosy and have all facilities. In nuwara eliya it can get cold sometimes but the shower has hot water and its very amazing. The hotel owner Heidi is such a lovely and friendly woman who really takes care of you! We had dinner at the hotel and it was honestly one of the best meals we had in Sri Lanka so far. The same could be said for the breakfast! We also went one day to horton plains very early and heidi made us a take away breakfast!

    Stayed in November 2023

  • Reviewed: November 4, 2023

    9.0
    Unique stay, extremely kind host, scrumptious breakfast
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hot water unavailability in the bathroom and very low pressure of water in the shower.

    View and location, helpful host, great breakfast, artistic property

    Stayed in November 2023

  • Reviewed: October 31, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean, very friendly

    Stayed in October 2023

  • Reviewed: October 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    Heidi was a wonderful host

    Stayed in October 2023

  • Reviewed: October 10, 2023

    10
    Wonderful
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is literally sleeping in a piece of art. The breakfast was delicious and Heidi is such a sweet women who answers all your questions. A wonderful place!

    Stayed in October 2023

  • Reviewed: October 7, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing sweet small hotel. So Artisctic done by its owner Heidis. The room was huge, like a small apartment. So recommended !!!

    Stayed in October 2023

  • Reviewed: September 25, 2023

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Little bit cold and damp

    It was a bit quirky with all the painted walls and ceilings. Heidi was very friendly and welcoming. Great breakfast

    Stayed in September 2023

  • Reviewed: September 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Because of the rain our room felt colt and wet.

    Heidi!!! She is great, very helpfull and her breakfast is the best there is. For our hike on the Horton Plains we get snacks and drinks.....super!!

    Stayed in September 2023

  • Reviewed: September 18, 2023

    9.0
    Very nice and special artist house at the lake with great staff
    • Leisure trip
    • Solo traveler
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    It is a very special house with artist paints on every wall. The owner Heidi is an artist and has created them all. The room was big and cozy.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    10
    Excellent.
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly host. Amazing decor. Ample breakfast. Sizeable room.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    10
    Perfect place, perfect hostess, perfect stay.
    • Leisure trip
    • Solo traveler
    • King Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to dislike! 🙏

    What can I say that hasn’t already been said in the reviews for this amazing place?! Heidi is adorable, so welcoming, friendly and genuine, a star, full of ideas and recommendations to make your stay in Nuwara Eliya a good one. Serendipity is unlike any other place you’ll have stayed - decorated completely by Heidi’s own hand. A photo opportunity at every corner, inside and out! The rooms are beautifully painted, mine had a large comfortable bed, equipped with refrigerator, kettle, tea / coffee etc, tv, hairdryer and a heater should you need it. Wifi signal was fine in the room as well as downstairs in the common area. It’s a vegetarian hotel which suited me perfectly, breakfast was so tasty and varied compared to other hotels I’ve stayed in the area. I am already planning to return ❤️

    Stayed in September 2023

  • Reviewed: September 9, 2023

    9.0
    Good stay
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 2 nights
    • Submitted from a mobile device

    It would be better if the breakfast is freshly made instead of warming the meal up in the microwave, because the bread will be soft.

    It was nice design and there was a heater for cold and rainy days. The host was doing her best to make everything to our liking.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Patio
    • Stayed 1 night
    • Submitted from a mobile device

    None.

    Great atmosphere and wonderful decorations, making each room unique. Cleanest guesthouse we stayed in during our two-week itinerary through Sri Lanka.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    9.0
    Charming Boutique Stay
    • Leisure trip
    • Solo traveler
    • King Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    The internet was sluggish at times

    Heidi was a great host. The room was huge with a sitting area separated from the bedroom. The room had a mini fridge and was stocked with bottled water. Shampoo, body wash and conditioner were provided. The electric water heater worked great. The heavy comforter kept me warm and toasty on those cold and rainy Nuwara Eliya nights. The room had a small balcony with a view of the lake. There was another sitting area just outside the room. The breakfast was very good and filling. The music at breakfast was very relaxing. The photos don't do justice to the artwork displayed throughout the home and the room.

    Stayed in September 2023

  • Reviewed: August 26, 2023

    10
    Amazing stay
    • Leisure trip
    • Couple
    • Double Room with Patio
    • Stayed 1 night
    • Submitted from a mobile device

    Heidi is a sweetheart! Went out of her way to make us feel welcome! Really loved our stay. Amazing accomodation, artistic, but awesome!

    Stayed in August 2023

  • Reviewed: August 25, 2023

    9.0
    Very welcoming host and cosy place!
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The Internet signal was weak.

    The friendly staff and the house itself were just amazing! The decor was amazing, and Heidis was very sweet and willing to help us with the laundry. She is a hard-working woman and a very talented artist. We hope to see her soon.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Double Room with Patio
    • Stayed 1 night
    • Submitted from a mobile device

    One of the showers was not working properly and the water was cold

    Great view Very friendly and helpful staff They gave us bigger room to fit us better without asking for it. Breakfast Unique vibe/garden Wi-fi

    Stayed in August 2023

Showing 151 - 175

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