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Reviews of Kandy View Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

40/22, Hilpankandura Ampitiya Road, 20000 Kandy, Sri Lanka

#239 of 264 hotels in Kandy

Guests' Choice

Review Score

Based on 530 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    7.6

  • Facilities

    6.7

  • Staff

    8.0

  • Value for money

    7.4

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 12, 2025

    8.0
    Good stay.
    • Leisure trip
    • Travelers with friends
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The water in the bathroom didn't drain well. The toilet bowl also didn't drain well.

    Good quiet location. Large room and large bathroom. Staff were helpful. Large seating area. Good breakfast.

    Stayed in February 2025

  • Reviewed: February 3, 2025

    6.0
    Cheerful Staff
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    The rooms need to be restored and repainted.

    There were some damp in the rooms unfortunately. But the staff was very helpful and nice. The sheets and bathroom were clean. There is a nice terrace where you can have breakfast. The hotel is located on a hill but it is close to the center. Overall, for one night it is not bad.

    Stayed in January 2025

  • Reviewed: February 2, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms should have been washed better, and the ac did not work

    Nice view, and the workers was very helpful, nice with a little pool

    Stayed in February 2025

  • Reviewed: January 13, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very friendly and supportive staff.

    Stayed in January 2025

  • Reviewed: December 15, 2024

    6.0
    Needed last min emergency accommodation, was cheap and effective
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No hot water

    Was very clean

    Stayed in November 2024

  • Reviewed: November 15, 2024

    6.0
    Alright place
    • Leisure trip
    • Travelers with friends
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was just rainwater, no restaurant running when we visited and hot water not really hot.

    Location. Room was ok.

    Stayed in November 2024

  • Reviewed: October 25, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 2 nights

    The fan was too noisy. After we arrived at the hotel, the management informed us that they were sorry, but the rooms were already full. However, after showing them the booking details they gave us a room. The price of the rooms is much higher than the price mentioned on the booking.com site. I asked why and they told me that they are charging an extra tax for each booking. As a hotel manager, I know there is no any hidden charges on booking.com. The owner trying to fool us.

    fair location. pleasant staff. fair facilities

    Stayed in October 2024

  • Reviewed: September 2, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff is very good

    Stayed in September 2024

  • Reviewed: May 23, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location is good.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Friendly staff with value for money
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were friendly

    Stayed in May 2024

  • Reviewed: May 1, 2024

    8.0
    Very Good
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pool needs maintenance, it was quite dirty the water. Most of the staff does not speak english, so it was difficult for communication. It is not in the city centre, it is like 35 minutes away from it, so the information provided was misleading. My balcony would not lock, so I needed to keep my belongings in the toilet as it had the same key as the room. If they take reviews seriously, they could improve a lot the stay.

    The place is simple. Rooms are very spacious, and the views are very beautiful. The owner upgrade our room for better views. He is really nice and good person to talk to. He also owns a beautiful gem store including a small museum. Woth visiting. For the money we paid, it is a good room.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There were issues with water supply. It was weak time to time. Fan of the room was very noisy.

    Friendly staff. They provided us with a cleaner and safer room, as we were just 2 girls, who got a room away from the main room area. Appreciate the room upgrades and friendly service.

    Stayed in April 2024

  • Reviewed: March 2, 2024

    8.0
    Cannot compliment the staff higher - they made our stay very pleasant.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor water pressure, not many tuk tuk drivers know where it is !

    Wonderful staff. Top service.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    7.0
    Good budget
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clearness towels

    clam environment and also smart staff.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    Kandy is a lovely city around the lake. Hotel location ideal to explore the city.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room and property furniture needs upgrade.

    Basic breakfast at extra charge is available. Location is very good, one can walk to the nearby lake as well. Staff was cooperative.Mountain view was lovely

    Stayed in February 2024

  • Reviewed: February 22, 2024

    7.0
    Overall it was good
    • With a pet
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    NiL

    The swimming pool was good, we enjoyed it very much

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    stay is ok but need to update staff for better services
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    room service very poor ,

    room view is good but glass windows not easy to open and they jam in between. i am staying in Kandy view from year 2019 onwards earlier breakfast was good and good price , now only bread toast and tea and price is same , so not a value for money

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    Very Good
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice and well-kept hotel. The staff was polite and helpful..they even upgraded my room and also willingly resolved an issue late at night so I definitely recommond to stay here. They also have a pool though I couldn't use it bcz it was raining but you can enjoy for sure

    Stayed in January 2024

  • Reviewed: December 31, 2023

    7.0
    Everything was fairly fine for us... Staff was very friendly...
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    View from the room.

    The staff was very friendly and the service should be appreciated.

    Stayed in December 2023

  • Reviewed: November 12, 2023

    8.0
    Brilliant
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 1 night

    My friend's heater did not work properly.

    The view was out of this world. It was so nice. Superb. And we arrived for a late check-in, still, it went well. Also, we were upgraded free of charge into better rooms.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice place, Friendly staff Highly Recommend

    Stayed in October 2023

  • Reviewed: September 14, 2023

    8.0
    It was value for money.
    • Business trip
    • Solo traveler
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Restaurant was under maintenance so had to travel back and forth for meals. But staff were very accommodating and they provided tea and coffee anytime on request.

    The Location and the swimming pool

    Stayed in August 2023

  • Reviewed: September 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Maybe it is a bit far from the center not much

    The rooms with a view are very beautiful, the staff is very kind, I loved meeting the manager and the tuk tuk driver they recommended me for a tour. I am very grateful for the free upgrade.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 1 night

    The room is big and clear. the manager is very friendly. Everything is ok. but the water supply isn't speed.

    Stayed in August 2023

Showing 1 - 25

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