40/22, Hilpankandura Ampitiya Road, 20000 Kandy, Sri Lanka
#248 of 268 hotels in Kandy
Guests' ChoiceBased on 524 hotel reviews
6.6Cleanliness
7.1
Comfort
7.0
Location
7.6
Facilities
6.7
Staff
8.0
Value for money
7.4
Free Wifi
8.3
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End of dialog contentReviewed: August 22, 2023
Heavens
Sri LankaUnprofessional staff. Dhall in the black tea. No milk. Pool is not treated daily. Fungie in the pool. The bathroom sink water flows to the shower cubicle. Disgusting.
Didn't like anything.
Stayed in August 2023
Reviewed: July 21, 2023
Madushanka
Sri LankaThis hotel is a very dirty hotel with no cleanliness. There is no facility for the money. The rooms are very dirty and there are rooms with a bad smell. The water does not drain in the bathroom. You can never sleep with the sound of the fan. The working staff has no knowledge about social relations. This is my experience for one day. I do not recommend this hotel to anyone.
This hotel is a very dirty hotel with no cleanliness. There is no facility for the money. The rooms are very dirty and there are rooms with a bad smell. The water does not drain in the bathroom. You can never sleep with the sound of the fan. The working staff has no knowledge about social relations. This is my experience for one day. I do not recommend this hotel to anyone.
Stayed in July 2023
Reviewed: July 19, 2023
Faye
United KingdomThere was any WiFi working and was a little walk to town but nothing majorly bad.
The people were lovely they upgraded me and my friend to a better room and gave us a free breakfast. Such friendly people!! Would definitely stay there again if I return to kandy.
Stayed in July 2023
Reviewed: July 17, 2023
Aleksandra
PolandNo problems.
Localisation, nice view. Since we stayed for one night we got an upgraded room with beautiful view. Everything was good, clean and nice. The rooms are a bit old (dirty walls) but OK.
Stayed in July 2023
Reviewed: July 11, 2023
Rukshan
United Arab EmiratesThe elderly gentleman who was acting in-charge should be taught some customer service. Probably retired from the military. Not at all suitable for a frontline customer service role. This is not only based on my bad experience. But also what I observed whilst checking in with regards to two other customers.
The young male employee(a new hand as I was told) is commendable.
Stayed in July 2023
Reviewed: June 26, 2023
Thiranka
Sri LankaSuoer location and super service
Stayed in June 2023
Reviewed: June 24, 2023
Jeyarany
United KingdomOur room and facilities were brilliant. Highly recommend.
Stayed in May 2023
Reviewed: June 17, 2023
Dilan
Sri LankaNothing bad something
It's super nice place
Stayed in June 2023
Reviewed: June 9, 2023
Krishan
Sri LankaIt appeared that there was no maintenance. The locks in the rooms are broken and some windows cannot be locked. Because of this, I had to change the room I originally took. But the shower in the new room was also broken. Hot water only worked on the first day. Also they charge more than what they show on the app. People who are looking for a room that fits their budget feel uncomfortable because of this. It is wrong to attract people by showing less price.
THE ONLY GOOD THING IS THE FRIENDLINESS OF THE TWO PEOPLE WORKING THERE.
Stayed in June 2023
Reviewed: June 5, 2023
Sanjeewa
Sri Lankabut washroom is not clean and not clean place. Bad smell is coming in wash room.
Location is very good.
Stayed in May 2023
Reviewed: May 19, 2023
Madura
Sri Lankastaff is so friendly ,rooms are clean and safe, the view is amazing ...love it
Stayed in May 2023
Reviewed: May 13, 2023
Leonardo
Sri LankaSome girls were very loud, luckily the staff manage it perfectly!
Guys are very kind and honest.
Stayed in May 2023
Reviewed: May 12, 2023
Liliia
RussiaNice and clean hotel with a pool in a Kandy center, just 15-20 minutes walking to the main temple. Quiet area and wonderful view from the room. And the staff is really nice and helpful.
Stayed in May 2023
Reviewed: May 5, 2023
Priyantha
Sri LankaEverything about the place
Nothing Once we reached to the hotel. They are charging separatly for the Air Conditioner. Looks like place is not sutable to stay for family and additional charge for useing the Pool. This is disgrace for the booking.com also. You should remove such hotels from your platform.
Stayed in April 2023
Reviewed: April 28, 2023
Pubudu
Sri LankaActually very valuable for price
Stayed in April 2023
Reviewed: April 28, 2023
Shehan
Sri LankaVerry bad room they give me. Linnen are not clean fan is not working.. And booking.com price is dollars 5.40 but they charge rs 2500 per room.... .. Verry bad custormer service ....
Stayed in April 2023
Reviewed: April 12, 2023
Elizabeth
United KingdomNothing. Everything was great
Super beautiful, hidden away up in the hills of Kandy. They upgraded our room from budget to deluxe which was more than we could have asked for. The owners are super kind and accommodating. The rooms are clean and spacious and have amazing views over Kandy. For the price and what you are getting it’s 10/10. Would 100% recommend if staying in Kandy!
Stayed in April 2023
Reviewed: April 10, 2023
Nipuna
Sri LankaWe didn't stay at the place because when we entered the room it was not at all like the photos advertised in booking.com It was false advertising from the hotel.
Stayed in April 2023
Reviewed: April 1, 2023
Mclovin
Sri Lankathey can't charge extra money more than booking.com gave when i booked ..but they charging ..what they want..
great place
Stayed in March 2023
Reviewed: March 25, 2023
Zeenath
Sri Lankabed was damaged.. no soap.. no towels..
nothing to like
Stayed in March 2023
Reviewed: March 22, 2023
Mohamed
Sri LankaNo Breakfast.. No Pool Facilities..Nothing as Mentioned in advertisement.
It Locates in a hill top. Only The Surrounding is Beautiful. Staffs are helpful.
Stayed in March 2023
Reviewed: March 22, 2023
Merve
Turkeyshould cleanlines statuation more be attantion.
It's a very good hotel for this price, the view is amazing.otel stuff ajith perfect a person,he very helpfull and polite.Everythink is thankyou
Stayed in March 2023
Reviewed: March 9, 2023
Moinet
FranceThe pool on the pics was empty... and the hotel's restaurant was closed. So instead of a quite nice hotel, it was a quite poor one. Also, the room was humid all the time, even though the windows were open.. we don't recommend it.
Stayed in March 2023
Reviewed: February 28, 2023
Riyas
Saudi Arabiaroom boy ajith good man good hospitality
Stayed in January 2023
Reviewed: February 16, 2023
Sheriff
Sri LankaIts a bettar place to stay ...
Stayed in February 2023
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