Nothing really comes to mind. A little on the expensive side

Great location excellent service and the rooms are amazing (atleast the villa suite I had booked). Very close to Ella town and approachable via tuk tuk to town centre.

Stayed in April 2025

The hotel and its design were stunning. We really liked it. Our room was unfortunately very small and it was hard to move around in it. We couldn’t sleep due to upstairs guests making a lot of noise in the night, I can say that they were almost talking in our room. Compared to the hotel’s price, room size and noise problems, we couldn’t enjoy it as much as possible. The food and the staff were excellent though.

Stayed in April 2025

Great staff, super clean rooms and beatiful view. We stayed in O2 Villas for 2 nights and enjoyed a lot. Hotel is a little bit far from city center, you will need tuktuk (15min). Overall great place to stay.

Stayed in March 2025

The phone didn't work for room service.

The staff were very helpful and kind. The suite we had was lovely and we enjoyed the private pool and balcony. You can see the train from the room.

Stayed in March 2025

It was quite pricey I feel. In our room ‘deluxe villa’ we could hear everything going on in the restaurant untill past 11pm so quite noisy. The room and bathroom are also very small, we struggled to fit 2 big bags in our room. You can’t walk into town as it’s to far but staff do help with tuk tuk transport.

Staff very attentive, the bed was very comfortable and cosy and the buffet breakfast was amazing. The pool was also lovely. Staff helped us get tuk tuk into town and wifi was good.

Stayed in March 2025

Pool small and very cold. Extra charges on drinks ie tax, and VAT plus 10% service charge really inflated drinks bill. Limited set evening menu. Smoking allowed in restaurant made it uncomfortable.

Lovely rustic room, good location, friendly staff. No wardrobe for clothes so expect to live out of suitcase.

Stayed in March 2025

Nothing

The staff were fantastic, so kind, helpful and full of advice. Meals were delicious. Very professional and friendly staff, really enjoyed our conversations.

Stayed in March 2025

Nothing!!

Our stay was truly exceptional, thanks to the best hospitality and a staff that went above and beyond to meet our needs. Initially, our room was quite small, but upon requesting a bigger one since we were traveling with a toddler, they immediately made arrangements and shifted us to a more spacious room. The stunning mountain views and the treehouse-like feel made the experience even more special. It was a perfect blend of comfort and nature, and we’d definitely love to stay here again on our next visit!

Stayed in March 2025

Really beautiful hotel with 5star facilities and service. Freddy the manager was fantastic! As were the waiters in the restaurant. Great room. Really enjoyed our stay at o2 villas.

Stayed in February 2025

The room was a bit small but still confortable. The only problem is the sound insulation, we could clearly hear the clients from the room above us

Very beautiful boutique hotel with excellent facilities. Small but very nice swimming pool and a nice spa. Very friendly staff, excellent breakfast ! Clean and nicely decorated room.

Stayed in February 2025

The pool was fabulous although only four lounge chairs and very shaded. The staff were extremely kind and friendly (especially vishvar in the restaurant). They allowed us to use the pool after checkout and mind our bags. Breakfast was really good with a fresh pancakes and omelette station, any barista coffees were extra.

Stayed in February 2025

Built into the hill so lots of strange steps and points of access. Wouldn't suit anyone with mobility or sight problems

Wonderful view. Nice pool. Helpful staff. Fresh and tasty food.

Stayed in January 2025

the room was tiny with hardly any room to walk around but once you got used to that, we thought our room was nice, very basic but clean and what we wanted for a 1 night stay.

Food was great.

Stayed in January 2025

The view from our balcony suite was a bit average in comparison to what the other rooms had due to it being lower down. The bathroom was lovely but due to the tree in it a lot of bugs came into the bathtub.

We stayed here for 3 nights as part of honeymoon and stayed in one of the suites. The location up in the mountain is very serene and calm in comparison to the busyness of the Ella centre. The stand out for us was the service, which is definitely the best we’ve had in Sri Lanka. Pradeep on reception was extremely helpful, especially when we hadn’t had our train tickets delivered and he contacted the company for us and got it sorted. The restaurant staff were also very helpful, the young server (so sorry I’ve forgotten his name!) had excellent English and provided great advice on things to do and even organised a rental scooter for us through one of the others. The food was really good for breakfast and we had dinner in the hotel one night which was also really good. They have good happy hours and overall we found it to be reasonably priced. They also provide complimentary afternoon tea which was lovely.

Stayed in January 2025

We really enjoyed this property. The bungalows were nicely decorated and clean. The facilities, including the pool, were delightful and the staff were very helpful. We thought the food was exceptional.

Stayed in January 2025

Small and cold pool, jacuzzi in room did not work (too cold water). Would not be issues when weather is warm but we had rainy days in Ella.

Great staff, nice views, amazing breakfast. Area has nice surroundings and is calmer (but long and hilly walk to town).

Stayed in January 2025

Great place. Nice facilities

Stayed in December 2024

The shower trays need a good clean around the edges. The deluxe room was a little tight with two large suitcases.

The food, the staff, especially Gayan in the restaurant. Everyone was so kind and helpful, nothing was too much trouble.

Stayed in December 2024

Staff was very friendly and helpful.

Fairly good selection of local foods. Location is away from bussy town centre. Quiet location.

Stayed in December 2024

It’s very pleasant; the problem arises when you have neighbors on the floor above and no children. The hotel lacks soundproof walls, and it’s a disaster. Being next to the restaurant, the noise in the mornings is overwhelming. The rooms are very small, even for two people. There’s no place to put your luggage or hang your clothes.

Good food. Nice views . Nice pool. Clean .

Stayed in December 2024

The shower area. We are quite tall. And it’s not comfortable to tall people.

Nice and clean nice view nice window.

Stayed in December 2024

The walls are very thin I could hear the people from second floor snoring from the top floor room. Then on our last day there’s a bird on the roof crying I was unpleasant to hear.

People the service was good even though they made mistakes on my breakfast order I ask for running omelette I got welldone , I ask for chicken curry I got fish

Stayed in December 2024

Beautiful accommodation and great breakfast

Stayed in November 2024

Room was much smaller than anticipated, bed was hard & uncomfortable.

Nice layout of resort. Short tuk tuk trip into town. Very accomodating staff.

Stayed in November 2024