I'm actually completely satisfied. The only thing might be plant-based milk for the morning coffee. But the tea was also delicious.

I really loved staying in this hotel. Its super cute, cozy, clean and modern. The hotel is a bit outside of Ella, but you can get to the center super quickly by car or tuk tuk. For someone like me who loves it peacefully and quiet it is literally perfect. The loving and attentive staff deserves special recognition. They were very nice and always had a smile on their faces. Especially Romesh who waited for me because I arrived after the regular check-in time, organized also latenight dinner for me. He tried to fulfill all my wishes and I had the feeling that he was happy to do it from the bottom of his heart. Thank you O2 Villas for the perfect stay.

Stayed in April 2024

My stay at O2 Villas was absolutely exceptional! From the moment I arrived, I was struck by the personalized attention and warm hospitality that made me feel right at home. The location is simply perfect, nestled in a serene setting that offers both tranquility and convenience. The cleanliness of the villa exceeded my expectations; it was immaculate and well-maintained, ensuring a comfortable and hygienic stay throughout. Moreover, the attention to detail in every corner truly showcased their commitment to providing a top-notch experience. Let's talk about the food - delicious doesn't even begin to describe it! Each meal was a culinary delight, bursting with flavor and prepared with the utmost care. Whether it was breakfast to kickstart my day or a hearty dinner to unwind, every bite was a testament to the culinary expertise of the kitchen staff. Last but certainly not least, the staff at O2 Villas deserves all the praise in the world. They went above and beyond to ensure that my stay was nothing short of perfect. Their genuine warmth, attentiveness, and willingness to cater to my needs made all the difference, turning a good experience into an unforgettable one. In conclusion, O2 Villas has set the bar incredibly high for hospitality. If you're looking for a personalized retreat in a fantastic location, impeccable cleanliness, mouthwatering cuisine, and a team of staff who truly care about your experience, then look no further. I can't recommend O2 Villas enough - it's an absolute gem that deserves all the accolades it receives.

Stayed in March 2024

A property with lots of potential. The reception area and greeting made it seem like it was going to be very luxurious, but the ‘villas’ are just incredibly thin walled and are wooden panels that you can hear everything through. There was no where to hang clothes and the room was small so you were living out of a bag in a cramped environment. There was frosted glass on door and bathroom windows which was fine in the day but isn’t that private at night. The bed was horrendous, and absolutley needs replacing. Breakfast was ok, but there were lots of items that had run out and then staff did not replace them. This was a posh hostel rather than a quality hotel.

Location was nice on the hillside and outside of Ella so not as busy. It looks good, and has a quirky feel to it. Nice to have tea/ coffee facilities in room with some snacks

Stayed in March 2024

Location a little bit out of town but the tuk tuks are so easy its nice to not be in the busy part. Unique architectural building, Beautiful pool and bar. Great Breakfast but the best part was the staff.

Stayed in March 2024

We stayed in junior suite with private pool. Views were great and pool nice. Despite of pretty stylish shell, it was just a steel framework with wood paneling. No proper soundproofing and impossible to sleep without earplugs. Very small room, hardly can open luggage around the bed. No dim-out curtains. No mosquito nets. High prices in the restaurant. And furthermore we were freezing at night and there wasn’t any kind of heating. But this is only our experience from that junior suite. Some rooms may be better in the other part of the building…

Clean. Friendly staff.

Stayed in March 2024

Staff were amazing and super friendly. One of the rooms was the executive suite for 3 people which was so spacious and very modern. Pool was small but always had it to ourselves as no one else was around. 20 minute walk to Ella or option to tuk tuk, would recommend staying here!!

Stayed in March 2024

Nothing, all perfect.

Im happy with my stay, excellent service . All the staff are very professional and friendly. Mr.Romesh was very welcoming and when he knew it was my birthday they arranged a very beautiful table with cake and candles . That was very sweet of them. Staff were very attentive and friendly. Breakfast was delicious, i really loved the freshly made juices. Shower is warm.

Stayed in February 2024

We loved everything!

O2 villas is beautifully designed, feels very secluded. The villas offer a lot of privacy and felt like staying in a tree house surrounding by the natural beauty of Ella’s tea plantations and wildlife

Stayed in March 2024

The staff were extremely accommodating and friendly.

Stayed in February 2024

Nothing. We loved it here!

Beautiful rooms with gorgeous views of the surrounding hills. Lovely pool, very clean. Good range for breakfast. Super helpful and friendly staff

Stayed in February 2024

Staff were very unhelpful and rude regarding a cancellation request when I missed the deadline by a few hours. Wouldn't show any compassion. Still charged me full rate.

Nothing of note as didn't end up staying due to uncontrollable circumstances

Stayed in February 2024

Over priced not good accomodation noisy Terrible stay

Staff

Stayed in February 2024

Staff were rude We were misled by the number of beds Buffet was poor, very little selections For the price there are much better hotels to be found

The room

Stayed in January 2024

No complaints. Everything was good

Location was very beautiful. Food was excellent. Specially the mix grill. They were kind enough to prepare “Those “ even though I didn’t request it previously. Restaurant staff were very helpful and friendly

Stayed in January 2024

Nothing

The location and room

Stayed in January 2024

It is a small ride to Ella center, but they have an excellent tuktuk driver. Also, we had a whirlpool in the bathroom, but not enough hot water to fill it. This did not influence our stay, but good to know.

What a beautiful accomodation. We had a very spacious bungalow with comfortable beds, a sofa, coffee and tea facilities. The small pool is beautiful, the breakfast very good and our son loved the "television room". Overall we had a wonderful stay.

Stayed in December 2023

Looks nothing like the pictures. Rooms were extremely noisy - could hear people talking in other cabins and the wildlife was just too loud. Rooms were very run down, and not clean. There was blood on our pillow.

Nice pool, in the jungle, staff were friendly

Stayed in December 2023

The smell in the bathroom from the septic tank

I liked the room, was very beautiful and spacious

Stayed in December 2023

Our room was not the room we paid for, we were downgraded but paid for the ‘deluxe room’. It was advertised that we had a bath tub which we paid for but no apologies or discount given. No wine or beer available, only spirits. The one wine they did have was off and not drinkable. Also 48 AUD per bottle and only 8AUD in Australia. Not once did our room get cleaned and we had to take our own trash downstairs and request fresh water daily. It wasn’t until we mentioned our anniversary and disappointment that we were given a free meal. We usually stay in very basic cheap accommodation but decided to ‘splurge’ for our anniversary. Very disappointing unfortunately to say the least.

The complimentary anniversary dinner was very thoughtful and delicious.

Stayed in December 2023

Very nice place to chill in Ella. Helpful staff, very nice rooms and great pool! 10 min TukTuk from Ella city but still very manageable location for all the activities.

Stayed in November 2023

This review is hidden because it doesn't meet our guidelines.

We loved that the Villa was a short tuk tuk ride from town as we don't enjoy the hussle bustle of town. So it was wonderful to be in the nature, enjoying the storms, mountains, and the view of 3 Arch Bridge from our room. The staff were exceptional, with nothing too much trouble. A lovely touch was the afternoon snack with tea. The food is all made fresh and in-house with an amazing selection. Recommend the Sri Lankan breakfasts. Delicious! The pool is private and has an awesome view. There is also a beautiful spa for massage.

Stayed in November 2023

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Stayed in March 2025

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Stayed in December 2024