bath rooms

Bathroom has bad smell

Stayed in January 2025

Located near nilaveli beach

Pool is not clean

Stayed in December 2024

Not worth for money. Because the room is not cleaned well. The bed cover and pillow cover is not wash well and feeling dusty smell. Worst restaurant food and pricing is too high. There's no beach view room.

The beach view is perfect.

Stayed in September 2024

The food is very scarce and lack of options. The hotel has a scuba diving center which we booked a dive in Pigeon Island and it was a disappointment. The dinner was aweful

The hotel has access directly to the beach. The facilities were very clean. The room also was very nice.

Stayed in August 2024

Food was not tasty . .not enough food in the buffet. Several times informed that. Reception was not cooperative more than 2 hours waiting to take a room. No telephone in the room

Room was comfortable and clean

Stayed in April 2024

They have to improve their meal.

Staff , rooms and location

Stayed in December 2023

the hotel is starting to become very tired and dated ,requires a lot of work , new towels and bedding would are required ,half the kitchen equipment is faulty or does not work , leading to cold or re-heated food served which is charged at premium rates over priced, so we eat out, not enough sun beds when the hotel is only half full , 20 sun beds and around 50 rooms do the maths, no gym, no beach bar and no ayuvada service which are all advertised on the PIBR webb page.

have used this hotel many times over the past 10 years , the room we get given 301 is ideal for us , the location is wonderful with a fantastic beach

Stayed in October 2023

Pricey for the value it offers! It ranges from a 4-star hotel, but is not! internet not working in the rooms, I don't like the restaurant options and they offered average food.

The venue is very nice, private beach, a big pool, a clean room and the helpful staff.

Stayed in August 2023

The hotel is far from everything. To reach any restaurant or shop you need a tuk tuk, and the prices at the hotel were very high compared to the rest but you end up having to eat at the hotel anyways because there are no other options but to move with the taxi. For example a juice costs 1000 - 1500 LKR while in any other place would be around 500. Pay attention at the reception because we had some problems : we had booked 3 rooms but they wanted to give us 2 for a higher price. Luckily we had our reservation reciept and were able to solve the situation after some discussion. Also the Wifi basically is non existant. There is 0 wi-fi in the rooms, it’s only present in the lobby and by the pool and it doesnt work great.

The beach is very nice, right in front of pigeon Island. The rooms were big but old. The staff was very nice, especially those working in the restaurant. The breakfast buffet was pretty good with pancakes and french toasts too. Also the dinner was pretty good and it included a grilling station with fish and meat. On the beach they were building new beach ombrellas and more mantainance work was being done to improve the hotel.

Stayed in August 2023

Something to saw frankly the food is not good. As a five star hotel food is not good. Sorry to tell.

Location and the staff was good. Front office manager was so kind.

Stayed in August 2023

Very run down facilities. Our room smelled, locks on doors did not work well, safe broken, pool furniture broken, everything slightly falling apart. Restaurant very expensive for the quality of food served. After 1 meal, we decided to eat elsewhere for the remainder of the stay.

Fantastic location. Good diving / snorkeling school

Stayed in August 2023

No spa, no wifi in rooms, no gym, no possibility of paying with visa. The rooms did not look like the pictures. The rooms were very worn down and they were not 120 m2. The staff did nothing to help when we had requieries about facilities in the area. Breakfast and dinner much at hotel down the beach which we found out when the hotel ran out of food

Beautiful clean Beach and nice made shades on the beach. Close to pigeon Island Pool not needed

Stayed in August 2023

Everything needs maintenance (sink, shower, safe, dining room lights, broken chairs), food was ok, staff could be better trained.

The beautiful garden, good air conditioning, wonderful beach, very close to a diving center.

Stayed in July 2023

The accommodation is in need of a good clean and renovation, especially in the bathrooms. It was advertised as having internet available, but there is no internet access in the rooms. Everyone has to sit bunched up together on couches in the open-air shared lounge area, which means you can't even make a cup of tea to drink while catching up on the news or family messages or work emails. An extra pillow was only begrudgingly made available.

The pool is large, clean and fantastic for swimming. Direct access from the property to a nice quiet beach. The gentleman in charge of dining was helpful and friendly.

Stayed in June 2023

No bar and entertainment

The room was clean and comfortable with very good air conditioning. The beach was very clean and beautiful.

Stayed in June 2023

Food

Location

Stayed in April 2023

Guidebook (published this year) said rooms recently renovated, but my room was run down — ceiling in bathroom was water damaged, room in need of new paint, balcony railing rusting (which I realize must happen fast in this climate). Food was fine, but not as good as Sri Lankan food can be, even when it’s not fancy. Buffet dinner was disappointing one night but much better the other.

Great location right on the beach near Pigeon Island. Lovely view from my room. Nice thatched shade structures on the beach, beach almost empty. Large well maintained pool.

Stayed in April 2023

No wifi in the rooms. No aircondition in the lobby, no service at the beach

Stayed in March 2023

The poor maintenance intrusive loud music in the dining area and above. Terrible coffee. the over cooked meat on the bbq- so wasteful the change in the price from the quote on booking .com - I suspect a family run business overseen by a stern matriarch who rules the front desk.

The swimming pool The beach the prompt attention to big electrical fault in our room.

Stayed in January 2023

Very spacious room and supportive staff

Stayed in December 2024

The rooms are barely adequate. There was literally a sheet on the bed. The bathroom was antiquated and in serious need of renovation. Mattress was very uncomfortable. Towels were old and nearly threadbare. Dining room had recently had all furniture repainted with oil-based enamel paint and in the enclosed room the fumes were stifling and all the food tasted like paint. I asked the staff—even the chef—to air out the dining room. It remained closed up. The restaurant menu was ambitious and they were out of several things every day. The food was not great regardless. Uninspired and mediocre at best.

Location, location, location. The dive school and shop right on the beach was outstanding. Dive masters were all very professional and friendly, the gear was all top quality and very well maintained. It’s the only reason to stay at this resort. The prices were also very reasonable.

Stayed in July 2024

Nothing regardless of other reviews this is a very good place, I saw one review which said there was no parking space well I have been there and the parking space is massive. Maybe this person wanted to dock an aircraft carrier

The staff and all staff are amazing will go beyond to help, the pool is very big and clean, the access to private beach area fantastic, they have a recognised PADI…diving team on site…the rooms are spacious and the food meets all nationalities needs…if you want a place to relax and have wonderful people around you this is the place

Stayed in July 2024

First at all I have to say that this  place could be a nice one if it was properly maintained and kept well. Also the personal does not seem to act very professional. This was the short version, the long one follows below. The room we had was equipped with a air-conditioning  as well as a ventilator so that it was conveniently to stay. However, the room conditions itself very poor hencet gave us the impression that it was not renovated a long time. Also the garden, the pool area and the private beach gave us the same impression. The restaurant was in general a total disaster. In the same moment it was totally overpriced for the poor service. The orders were delivered very late (or sometimes did not arrive at all) and were allocated sometimes to the wrong room. I am about to say that this was sometimes close to a betrayel. However, hard to say if it was such if it was just unprofessional management. The people working gave their very best. However,  we experienced things like "please sign for 5 meals on your room (which had only 3 beds). I have to mention to be fair, that teo of the meals were at the end for a different room. Also the conditions at breakfast were dreadful, the handling of the eggs for omelette were risky from a hygienic point of view. Eggs were opened st the edge of the desk which not even clean, etc. The check out was a total disaster. Even after the several immediate (in the restaurant) complaints made, on the final invoice points appeared which were never ordered or consumed. Positively to mention is the diving/snorkeling center on the hotel grounds. The team acts very professional and knows the areas on pigeon island and ghd other rocks very well. Bottomline,  absolutely no recommendation to come here. I would say this is more a warning rather than a non-recommendation! The place is poorly maintained and badly/unprofessional managed.

Positively to mention is the diving/snorkeling center on the hotel grounds. The team acts very professional and knows the areas on pigeon island and ghd other rocks very well.

Stayed in July 2024

Should have been open and clear with us about the food. Before we ordered the in-house Carbonara we asked for it to be made without pork. It was made with pork, so we returned it. We later got a second dish but it still smelt and tasted like pork. I dont eat it and lost my appetite, but my husband just went ahead. By this time we lost our patience to go back and forth on this dish.

For one night and for what we paid this was OK. There was nothing worthy of giving any good reviews

Stayed in May 2024