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  5. Reviews of Serenity Tissa

Reviews of Serenity Tissa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

169/1, Aluthgoda Cross Road, 82600 Tissamaharama, Sri Lanka

#25 of 86 hotels in Tissamaharama

Guests' Choice

Review Score

Based on 92 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.0

  • Facilities

    9.0

  • Staff

    9.6

  • Value for money

    9.2

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 13, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect stay for two nights. The room was clean and comfortable. Swimming pool and hard was great for relaxing after a safari. The staff were very kind and accommodating.

    Stayed in April 2025

  • Reviewed: April 10, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    One of the closest location near to the national park. The family running the hotel is very hospitable. The tour they offer is reasonably priced and the driver very capable.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very good location, the staff is friendly and can arrange a safari, after returning from safari and checking out, they kindly allowed us to relax by the pool

    Stayed in March 2025

  • Reviewed: March 18, 2025

    9.0
    Perfect stay, better than expected.
    • Leisure trip
    • Solo traveler
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My garden view was more on drive lane, but who’s going to sit inside to watch outside.

    Owner and staff are very helpfull and friendly, The room was clean and contained all that was advertised. They made me a go-to breakfast for the safari. They have bicycles for rent so you go around the lakes (except lake Tissa). They have a parking and a enormous good breakfast.

    Stayed in March 2025

  • Reviewed: March 17, 2025

    10
    Super comfortable
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It was one of the best stays in SL. It’s close to shops and an easy drive to Yala NP . The staff are wonderful. The pool looks amazing but unfortunately we didn’t have time to use it. We had dinner there and it was delicious. Great showers too.

    Stayed in March 2025

  • Reviewed: February 26, 2025

    10
    Very enjoyable stay
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Drink on arrival, very pleasant staff , very nice pool and very nice breakfast

    Stayed in February 2025

  • Reviewed: February 24, 2025

    10
    Exceptional service - nothing was too much trouble
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Only very minor point is that wifi coverage was patchy but really not a big issue.

    Exceptional service from the manager - Shantha. Nothing was too much trouble - on the first evening he took us on a tuk tuk ride to see sunset and bats flying over a nearby lake, and he organised a series of excellent trips into the national parks. (The packed breakfasts that he sent in these could have kept us going all day). The hotel was spotless with an excellent pool - a really excellent stay.

    Stayed in February 2025

  • Reviewed: February 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    WiFi was not very reliable

    Spotless swimming pool which was nice in the heat of Tissa. Location close to both lakes to see the bats and sunset and close to Smoky Kitchen restaurant. Also breakfast was great. Shantha is a great guy who makes you feel at home right away. He gave me a private tour around the lakes and dropped me off at the bus station for my onward journey.

    Stayed in February 2025

  • Reviewed: February 22, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly and helpful staff, good location and great value for the money

    Stayed in February 2025

  • Reviewed: February 19, 2025

    8.0
    By name by nature
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    If you have a driver then location is OK, albeit no town to talk of. The safari is a bit of the rort, albeit not booked by hotel (which I think disappointed them). I dont understand the pricing. Also the 4am wake up is pointless. Because the park gate doesn't open till 6am.

    Big hotel layout with plenty of relaxing space. Pool was good. Nice hotel is a strange location. The local restaurant- smokey kitchen down the road is the only real option and worth while. The hotel was very generous offering the facilities post checkout upon return from safari at 11am. 1 night was fine.

    Stayed in February 2025

  • Reviewed: February 16, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent breakfast lots of food and variety. Wonderful to have a pool to relax after safari.

    Stayed in February 2025

  • Reviewed: February 11, 2025

    9.0
    Great place to stay in Tissa with excellent customer service
    • Leisure trip
    • Couple
    • Economy Triple Room
    • Stayed 3 nights

    The room was small and though there nice communal areas where you could relax, they were too warm as the air conditioning was only on during breakfast.

    The staff were welcoming, friendly and very helpful. Comfortable bed, good shower with excellent water pressure and air conditioning was reliable. The breakfast was very good and catered for both European and Sri Lankan tastes. The pool was always clean and towels available. The manager was very attentive and made sure we had everything we needed, he advised on local places to visit arranging any transport by tuck tuck or car that was required. Most importantly, he made sure we paid a reasonable price, one evening he drove the tuk tuk to the place we’d chosen to eat to make sure we got there and picked us up afterwards. The manager of the Serenity Tissa was fantastic and went the extra mile to make sure we enjoyed our stay in Tissa. This hotel has a generator which comes into action during power cuts so when the whole of Sri Lanka’s electricity network went down, we were fine. I highly recommend the Serenity Tissa for your stay.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 3 nights

    None

    Clean and large pool, good location, even provided a packed breakfast for when we went on safari. Staff was very accomodating

    Stayed in December 2024

  • Reviewed: January 26, 2025

    9.0
    Comfortable stay with friendly and helpful staff
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and comfortable hotel. Staff were friendly and helpful. The manager of the hotel arranged our safari and provided us with a packed breakfast. He also organised a taxi for our onward travel and ensured we had everything we needed.

    Stayed in January 2025

  • Reviewed: January 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly staff, felt so comfortable at this hotel. Very close to the Main Street with restaurants. The staff took care of everything, from transport and safari. Highly recommend this place!

    Stayed in January 2025

  • Reviewed: January 21, 2025

    8.0
    Very Good
    • Family with young children
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Safety deposit box not there.

    The hotel has standard facilities with AC, hot water, towels, and shower gel with shampoo. They treated us very well and the manager is nice. He arranged for us a safari as well when I requested at the last moment. Safari driver was so nice and patient. He has done a great job, and we enjoyed it a lot.

    Stayed in January 2025

  • Reviewed: January 18, 2025

    10
    Fantastic place to stay in Tissa! Highly recommend. Shanta arranged a memorable Safari trip with a local guide.
    • Leisure trip
    • Solo traveler
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Welcoming host. Lovely pool. Gym. Takeaway breakfast.

    Stayed in January 2025

  • Reviewed: January 15, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed at Serenity Tissa for one night during our Yala safari trip, and it far exceeded our expectations. The room was spacious, spotless, and comfortable, with a lovely balcony and air conditioning. The pool was set in peaceful surroundings, perfect for relaxing after a day of adventure. What truly made our stay special, though, was the exceptional service from Shantha. Despite not booking our safari in advance, he arranged everything last minute, including a private jeep for a 5am pickup and a packed breakfast. Our safari guide, Squirrel, was fantastic, offering insightful knowledge that made the wildlife experience even more memorable. Shantha also helped us organize a trip to Kataragama through Tuk Tuk Rental Tissa at a great price, and our driver, Muthumala, was wonderful, ensuring we reached the temple safely. Additionally, Shantha arranged a private taxi to Ella at a better rate than we had found ourselves. A huge thank you to Shantha and the team for making our stay so memorable. We highly recommend Serenity Tissa for anyone visiting the area!

    Stayed in January 2025

  • Reviewed: January 11, 2025

    9.0
    Very Comfortable stay
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing staff and the service was spectacular! The hotel is equipped with all facilities. Clean rooms and bathrooms. Even the meals were prepared very tastefully.

    Stayed in January 2025

  • Reviewed: January 4, 2025

    10
    Best hotel in Sri Lanka
    • Leisure trip
    • Travelers with friends
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    This is the best hotel I've stayed in Sri Lanka. All the facilities were very clean. There was good water pressure and the hot water was very hot.

    Stayed in January 2025

  • Reviewed: January 2, 2025

    10
    Shantha and the wonderful Serenity Tissa
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing, can't fault it.

    -The manager Shantha and the staff were excellent. Shantha was very helpful, organising our safari for the next morning and drove us to the bus station when we checked out. -Excellent room, good size, separate shower from the rest of the bathroom, fridge, comp water, tea & coffee, kettle, hairdryer. -Really nice pool in relaxing garden setting -Small but very good gym with decent selection of machines and free weights. -Given a packed breakfast both mornings as we had very early starts for safari and bus -The hotel is in a good location, close to food options, bus station and shops Overall, an incredible stay, we wish we could've stayed longer. Best place we've stayed so far in Sri Lanka after 2 weeks

    Stayed in December 2024

  • Reviewed: December 31, 2024

    8.0
    Excellent
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This is a great budget hotel that has the added benefit of a very clean pool. The shower was hot and the best we had in Sri Lanka in our first week, Breakfast was amazing especially the Dhal. Shantha the host was easy to communicate with and arranged our tour of Yala and our ongoing transport to Tangelle at a very fair price. We found Shantha to be an honest man that cared about his guests. Overall the stay was a very pleasant one and we would stay here again.

    Stayed in December 2024

  • Reviewed: December 31, 2024

    9.0
    A good safari base.
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The wifi was very bad😌

    Very friendly staff, helpful and thrustworty, they helped us with a safari, wich was really good, good food, good prices for taxi to our next stop. Honest people.🤩

    Stayed in December 2024

  • Reviewed: December 29, 2024

    8.0
    Welcoming hotel
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathrooms were clean but needed some revamping. However we were very happy with our stay.

    The staff were very welcoming on arrival and helped us find the location as google maps didn’t direct us properly. They were very responsive to our needs and accommodated our early morning check out.

    Stayed in December 2024

Showing 1 - 25

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