Bathroom too small in comparison with the bathrooms you normally find in most places. Not roomy enough to move in it. I am a big size body person and I hit my elbows with the shower screen while whasing my face in the basin.

The room was clean and well supplied. Quiet and a bit of a view from the window. I needed extra blanket and I was given a cozy duvet.

Stayed in February 2025

Swimming pool is not perfectly cleaned. We went there to swim but didn’t used it because the jacuzzi area is not clean. No tooth paste is included on the room. Take it from outside to use. The prices of the foods are little expensive. Because we don’t know about the portions, we ordered meals from outside using pickme foods. Very difficult to take warm water from the shower because one side is very hot and other side is cold. When I put it on middle it comes very hot water. Bathroom is tiled but damaged. Requested carpets separately for the room. There was cupboard but the smell is not good. No windows for the rooms with a view. There was a window but it’s an inside one. You can check water tanks from there. They charging 10% service charge but it didn’t mentioned on booking.com. If you guys improve above things, it’s a very good hotel.

View of the restaurant area on open area is very beautiful. Light system on the room and Bed is nice. When we take the dinner there was a very nice guy that gave us plates and hot water. AC working well. TV is very nice. The Charge for the room is 12000+. Quiet and beautiful hotel.

Stayed in January 2025

Foods were really good. Fantastic location with mountain views

Stayed in December 2024

Noisy aircon outside our room and a drip onto a metal roof. Quite far out of town.

Beautiful view. Very comfortable room. Gorgeous bed and linen. Lovely pool.

Stayed in June 2024

Too much rainy weather and couldn't enjoy the pool or the big balcony.

Big Western breakfast was great including the halal food. Thank you so much.

Stayed in May 2024

Room view

View

Stayed in April 2024

Place is almost new. But Some paint work some paint work is needed. Maintenance is not properly done.

The staff is excellent. Food is very good. Staff is the main highlight.location is excellent.

Stayed in March 2024

No AC in the room Bad WiFi Food was ok, but nothing special Super hard to find for the Tuk tuk driver

It looked fancy, had a nice terrace and a pool

Stayed in March 2024

The wifi needs to be stronger.

The staff were extremely attentive, always making sure we were comfortable. There is a beautiful view and nice pool.

Stayed in February 2024

It’s located a bit interior from the city. If you are a person who is traveling without a vehicle it’s gonna be difficult to travel to the city cause after 7pm the entire street is dark and does not even have street lights.

Stayed in December 2023

The view from the suite is breathe taking

Stayed in November 2023

The first room we got was looking to a staircase that was under construction even though we booked a pool view room. That was fortunately changed afterwards. It was odd, that we had to pay on arrival though it was nowhere clarified and they asked us when we wanted to pay to which we replied after. In general the man at the reception always seemed like we bothered him with our questions. It was not a welcoming atmosphere except from the man that showed us our room. The receptionist neither gave us the times of breakfast or dinner, nor did he share any information about what to do in kandy, the WiFi password or asked us how our stay was. Only when we had to pay something he reached out to us. Very unwelcoming atmosphere which I was not used to. Also the water was cold during our entire stay which multiplied our feeling.

The view from the pool reached over whole kandy which was amazing. The infinity pool was also great and the guy that showed us our room was very friendly and always tried to help us. He had a great energy and even managed to get our laundry done within hours.

Stayed in June 2023

Hot water didn’t work on both days.. even after informing.

Nice panoramic view. Good pool facing the view.

Stayed in June 2023

No staff at the counter at the time of checkout, had to bring the luggage down alone, most of the time power cut, lift not working. Some Sri Lankan families was there and both families very loud, laughing drumming and staff not inform them about other guest privacy. Very disappointing since we are honeymoon couple. Final payment times the cashier did wrong calculation, which I had to make correct calculation and show them. Next time won't come and recommend

Stayed in February 2025

Amazing view Food tasty Wifi slow in room

Stayed in November 2024

Breakfast not even on to the Basis of a Meal when it comes to BB and nearby aren't there at all. Everytime you need something, you need to spend for Transport car or tuk constantly. Not a convenient nearby to the city, even though it's 5-7 km Approx. I was charged extra USD 5 as a booking fee for booking.com

The Swimming pool access

Stayed in November 2024

Room and facilities were not good

View

Stayed in October 2024

Unfortunately the pool was dirty and it was a real struggle to find. We had singing from our room every morning even with the windows closed which woke us up. The bathroom had a funny smell to it

The room was nice and the staff were helpful

Stayed in August 2024

The pool looked dirty The bathroom and room was dirty The bed sheets were dirty The fridge was dirty We checked out one days before we were supposed to!

The view was great

Stayed in August 2024

I did not like anything

Stayed in July 2024

Very good and recomended

Thanks

Stayed in May 2024

View and facilities. And above all such a helpful staff 😃

Stayed in May 2024

Some rooms yet to be fully furnished. Some locks and doors had problems when closing. Some rooms didn't have a window to see a view outside.

The view from the hotel. The helpful staff and reception. Value for the money.

Stayed in April 2024

Poor internet connection

Stayed in March 2024