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  5. Reviews of Hotel Sudu Araliya

Reviews of Hotel Sudu Araliya This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

New town Polonnaruwa, 51000 Polonnaruwa, Sri Lanka

#62 of 73 hotels in Polonnaruwa

Guests' Choice

Review Score

Based on 157 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.6

  • Location

    9.0

  • Facilities

    7.1

  • Staff

    8.2

  • Value for money

    7.3

  • Free Wifi

    4.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 23, 2025

    7.0
    a comfortable and enjoyable stay with good service
    • Leisure trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    Dinner

    location

    Stayed in April 2025

  • Reviewed: April 21, 2025

    7.0
    Good for the price and brilliant location.
    • Business trip
    • Couple
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel needs refurbishment. The toilets needs to be redone completely. The rooms are very spacious. Although, there is a lovely view of the lake a veranda would have been brilliant. A good architect would have helped.

    Stayed in January 2025

  • Reviewed: April 7, 2025

    8.0
    over all satisfied, friendly staff, good facilities, food was 10/10
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 7 nights

    connectivity

    Overall very satisfied

    Stayed in April 2025

  • Reviewed: April 1, 2025

    8.0
    Enjoyed our stay.
    • Leisure trip
    • Travelers with friends
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms themselves were basic and didn’t match the beauty of the rest of the resort.

    Beautiful property, with gorgeous main areas and a pool and view to die for. Food was good. Staff were great.

    Stayed in March 2025

  • Reviewed: March 29, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    The room was comfortable but had some issues, including a small bathroom with water leakage, a poorly cleaned toilet, a broken balcony door, a faulty key, and only one chair on the balcony. The room also had some insects and the garden lighting was not working at night, making it uncomfortable. The room has great potential but needs improvements to enhance the outdoor experience.

    The stay was wonderful, with a peaceful environment near the lake, a well-maintained pool, delicious dinner and breakfast, friendly staff, and comfortable rooms. The location is ideal for a relaxing getaway

    Stayed in March 2025

  • Reviewed: March 23, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night

    There were some power issue plug points not working and inside some lights not working. However over all good as we can manage with other lights

    Location good, beautiful surronding near Parakrama samudra famous large Tank, and easy to access ruin city just 2-3Km. Room quite big, Breakfast was buffet and very good

    Stayed in March 2025

  • Reviewed: March 20, 2025

    7.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are a bit dated but at that price it’s fair. It’s also a big hotel so expect large tour groups.

    Nice big green spaces with wonderful views of the lake and a nice big pool. Unsurprisingly, staff were thoroughly nice and helpful.

    Stayed in March 2025

  • Reviewed: March 4, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    Gym

    Location

    Stayed in February 2025

  • Reviewed: March 2, 2025

    7.0
    Nice location
    • Business trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioning in our room dropping water and even switched off still noisy.

    Nice location directly at the lake front. Quiet location.

    Stayed in March 2025

  • Reviewed: March 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioning in our room dropping water and even switched off still noisy.

    Overall good hotel, nice location directly at the lake. Nice pool.

    Stayed in March 2025

  • Reviewed: February 26, 2025

    7.0
    Nice hotel with beautiful grounds, but no internet in the rooms
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 3 nights

    There is no internet in the rooms. We were working during our travels and needed to take calls and be on our computers and phones in the common area and restaurant which were noisy with a lot of guests talking and milling about. This is a major detraction for us as we could not work in and enjoy the room. Also, internet is meted out with a code for 2 days for 4 devices. We had to request and enter additional codes throughout our stay.

    The garden behind the hotel is sublime. Our room had a lovely view of the lake. The folks at the front desk were helpful on occasion. They allowed us to use a back office once for an important call (see internet below), made arrangements to courrier a forgotten key back to the prior hotel, and booked a safari.

    Stayed in February 2025

  • Reviewed: February 21, 2025

    8.0
    It was good.
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night

    Cleaniness in the washroom.

    Dinner, Service

    Stayed in January 2025

  • Reviewed: February 14, 2025

    7.0
    Good value for money, very warm welcome - stuff always do their best to make you feel good. Well kept beautiful garden a
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Old, damaged bathroom.

    Swimming pool, garden, room with balcony, breakfast.

    Stayed in February 2025

  • Reviewed: January 29, 2025

    7.0
    Decent hotel for the price.
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is fairly run down with a lot of mould in 1st floor area, bed room and bathroom.

    Friendly staff, delicious food and beautiful garden.

    Stayed in January 2025

  • Reviewed: January 28, 2025

    7.0
    All good
    • Leisure trip
    • Group
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was polite, but from the very beginning, when we were waiting for the room and speaking in English, the employee started speaking in Sri Lankan to our friend without any apology, and we just sat there, not understanding anything. Later, our friend had to explain everything the receptionist had said. We were informed that laundry service was free of charge at the hotel, and we, of course, tipped the staff who brought the laundry back. It was done quickly and neatly, but unfortunately, there was an iron mark left on my wife's dress. Upon check-out, we were asked to pay for the laundry. It wasn’t a problem, and we paid again, but a high-end hotel in Europe would have certainly apologized for the misunderstanding and not asked for payment for it. Nothing terrible happened, but I'm not sure if this added any positives to the hotel’s reputation.

    Beautiful view from the balcony of the lake. The room is large, tidy, and comfortable.

    Stayed in January 2025

  • Reviewed: January 18, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Staff is good and food is average. Apart from that, this hotel is outdated, and only value is facing the lake. Hotel should be renovated with rooms with balconies and latest amenities. Good for a one time visit just for the sake of the lake.

    Stayed in December 2024

  • Reviewed: January 1, 2025

    6.0
    Nice location, good foods
    • Leisure trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    Bathroom is quite small, have a tv but only have few channels with low quality.

    Food is good both dinner and breakfast, bed also very comfortable, location also very good.

    Stayed in December 2024

  • Reviewed: December 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Buffet was not enough at the tail enders

    All the things are fine

    Stayed in December 2024

  • Reviewed: December 24, 2024

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    Safety of bathroom door

    Location

    Stayed in December 2024

  • Reviewed: November 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night

    The View, clean & tidiness

    Stayed in November 2024

  • Reviewed: November 15, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    No WiFi in the bedrooms.

    Magical location overlooking the lake.

    Stayed in November 2024

  • Reviewed: November 11, 2024

    8.0
    Lovely hotel with stunning views.
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    Nothing.

    Very good meals, room and views. Service very good, especially in the dining room.

    Stayed in November 2024

  • Reviewed: October 17, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff should be more friendly...and the tasty of food should more improve..

    Location is marvellous

    Stayed in October 2024

  • Reviewed: October 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Suite with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Needs an overall upgrade

    Clean and friendly staff...

    Stayed in October 2024

Showing 1 - 25

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