New town Polonnaruwa, 51000 Polonnaruwa, Sri Lanka
#62 of 73 hotels in Polonnaruwa
Guests' ChoiceBased on 157 hotel reviews
7.1Cleanliness
7.4
Comfort
7.6
Location
9.0
Facilities
7.1
Staff
8.2
Value for money
7.3
Free Wifi
4.9
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End of dialog contentReviewed: April 23, 2025
Chathum
Sri LankaDinner
location
Stayed in April 2025
Reviewed: April 21, 2025
Chinthaka
Sri LankaThe hotel needs refurbishment. The toilets needs to be redone completely. The rooms are very spacious. Although, there is a lovely view of the lake a veranda would have been brilliant. A good architect would have helped.
Stayed in January 2025
Reviewed: April 7, 2025
Dina
United Arab Emiratesconnectivity
Overall very satisfied
Stayed in April 2025
Reviewed: April 1, 2025
Karen
CanadaThe rooms themselves were basic and didn’t match the beauty of the rest of the resort.
Beautiful property, with gorgeous main areas and a pool and view to die for. Food was good. Staff were great.
Stayed in March 2025
Reviewed: March 29, 2025
Haritha
Sri LankaThe room was comfortable but had some issues, including a small bathroom with water leakage, a poorly cleaned toilet, a broken balcony door, a faulty key, and only one chair on the balcony. The room also had some insects and the garden lighting was not working at night, making it uncomfortable. The room has great potential but needs improvements to enhance the outdoor experience.
The stay was wonderful, with a peaceful environment near the lake, a well-maintained pool, delicious dinner and breakfast, friendly staff, and comfortable rooms. The location is ideal for a relaxing getaway
Stayed in March 2025
Reviewed: March 23, 2025
Gamage
Sri LankaThere were some power issue plug points not working and inside some lights not working. However over all good as we can manage with other lights
Location good, beautiful surronding near Parakrama samudra famous large Tank, and easy to access ruin city just 2-3Km. Room quite big, Breakfast was buffet and very good
Stayed in March 2025
Reviewed: March 20, 2025
Roslan
SingaporeRooms are a bit dated but at that price it’s fair. It’s also a big hotel so expect large tour groups.
Nice big green spaces with wonderful views of the lake and a nice big pool. Unsurprisingly, staff were thoroughly nice and helpful.
Stayed in March 2025
Reviewed: March 4, 2025
Suraj
Sri LankaGym
Location
Stayed in February 2025
Reviewed: March 2, 2025
Stefan
GermanyAir conditioning in our room dropping water and even switched off still noisy.
Nice location directly at the lake front. Quiet location.
Stayed in March 2025
Reviewed: March 2, 2025
Stefan
GermanyAir conditioning in our room dropping water and even switched off still noisy.
Overall good hotel, nice location directly at the lake. Nice pool.
Stayed in March 2025
Reviewed: February 26, 2025
Carla
United StatesThere is no internet in the rooms. We were working during our travels and needed to take calls and be on our computers and phones in the common area and restaurant which were noisy with a lot of guests talking and milling about. This is a major detraction for us as we could not work in and enjoy the room. Also, internet is meted out with a code for 2 days for 4 devices. We had to request and enter additional codes throughout our stay.
The garden behind the hotel is sublime. Our room had a lovely view of the lake. The folks at the front desk were helpful on occasion. They allowed us to use a back office once for an important call (see internet below), made arrangements to courrier a forgotten key back to the prior hotel, and booked a safari.
Stayed in February 2025
Reviewed: February 21, 2025
Nawagamu
Sri LankaCleaniness in the washroom.
Dinner, Service
Stayed in January 2025
Reviewed: February 14, 2025
Leszek
PolandOld, damaged bathroom.
Swimming pool, garden, room with balcony, breakfast.
Stayed in February 2025
Reviewed: January 29, 2025
Lakshan
IrelandThe hotel is fairly run down with a lot of mould in 1st floor area, bed room and bathroom.
Friendly staff, delicious food and beautiful garden.
Stayed in January 2025
Reviewed: January 28, 2025
Singakkarage
Sri LankaThe staff was polite, but from the very beginning, when we were waiting for the room and speaking in English, the employee started speaking in Sri Lankan to our friend without any apology, and we just sat there, not understanding anything. Later, our friend had to explain everything the receptionist had said. We were informed that laundry service was free of charge at the hotel, and we, of course, tipped the staff who brought the laundry back. It was done quickly and neatly, but unfortunately, there was an iron mark left on my wife's dress. Upon check-out, we were asked to pay for the laundry. It wasn’t a problem, and we paid again, but a high-end hotel in Europe would have certainly apologized for the misunderstanding and not asked for payment for it. Nothing terrible happened, but I'm not sure if this added any positives to the hotel’s reputation.
Beautiful view from the balcony of the lake. The room is large, tidy, and comfortable.
Stayed in January 2025
Reviewed: January 18, 2025
Sahan
Sri LankaStaff is good and food is average. Apart from that, this hotel is outdated, and only value is facing the lake. Hotel should be renovated with rooms with balconies and latest amenities. Good for a one time visit just for the sake of the lake.
Stayed in December 2024
Reviewed: January 1, 2025
Hemal
Sri LankaBathroom is quite small, have a tv but only have few channels with low quality.
Food is good both dinner and breakfast, bed also very comfortable, location also very good.
Stayed in December 2024
Reviewed: December 25, 2024
Weerasooriya
Sri LankaBuffet was not enough at the tail enders
All the things are fine
Stayed in December 2024
Reviewed: December 24, 2024
Saman
Sri LankaSafety of bathroom door
Location
Stayed in December 2024
Reviewed: November 19, 2024
Piyumantha
Sri LankaThe View, clean & tidiness
Stayed in November 2024
Reviewed: November 15, 2024
Anne
United KingdomNo WiFi in the bedrooms.
Magical location overlooking the lake.
Stayed in November 2024
Reviewed: November 11, 2024
Michael
United KingdomNothing.
Very good meals, room and views. Service very good, especially in the dining room.
Stayed in November 2024
Reviewed: October 17, 2024
Upekha
Sri LankaStaff should be more friendly...and the tasty of food should more improve..
Location is marvellous
Stayed in October 2024
Reviewed: October 10, 2024
Udith
Sri LankaNeeds an overall upgrade
Clean and friendly staff...
Stayed in October 2024
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