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Reviews of Sundaras Infinity Jungle Resort

189 Kandy - Jaffna Highway, 21001 Dambulla, Sri Lanka

#39 of 63 hotels in Dambulla

Guests' Choice

Review Score

Based on 61 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.0

  • Free Wifi

    8.2

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Showing 1 - 25

  • Reviewed: April 6, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Building work and building dust! Also expensive for the experience!

    Pool and ginger cocktails were the best

    Stayed in April 2025

  • Reviewed: February 24, 2025

    9.0
    Lovely setting and great hospitality
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Found the music played at pool bar quiet loud at night but we did go to bed quiet early given our early starts!

    Great pool and swim up bar. Laid back vibe away from the busyness of the main drag. Rooms comfortable, breakfast fabulous, restaurant on site made for an easy dinner option. Close to Dambulla caves.

    Stayed in February 2025

  • Reviewed: February 23, 2025

    7.0
    Wasn't what we expected.
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    We didn't enjoy the very relaxed and layed back attitude of the staff and sometimes lack of organisation and communication: I.e. our room that we checked in wasn't our original booking ,room service wasn't completed as we weren't informed that we had to leave the keys behind.However, the porter was lovely and even helped us to book a bus to kandy. Our breakfast was also accomdated to my allergies. We believe that for the price we paid, we could expect a bit more service ,attentiveness, better am enities, and facilities.Unfortunately, we wouldnt come back again. Also the images on the website was not accurate.

    The greenery on the property was a nice contrast to the otherwise very dry Dambulla. We also enjoyed the efforts made by staff to accommodate our dietary requirements for breakfast.

    Stayed in February 2025

  • Reviewed: February 16, 2025

    7.0
    Did the job
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    They seemed understaffed so meals were a little stressful with long waits to order and for food at each meal. Both my boys cut themselves in the pool because of the uneven surfaces / broken tiles.

    The location was good and some of the staff were really attentive. They were able to make a takeaway brekky when we went to climb Pidurangala Rock at dawn.

    Stayed in December 2024

  • Reviewed: February 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was great, under the canopies for a real jungle effect.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    9.0
    Very beautiful and good hotel with super friendly staff
    • Leisure trip
    • Group
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Sundaras is a very beautiful hotel with very friendly staff who wants to help with everything. We really enjoyed our stay here and we would definitely recommend this to everyone! The breakfast was amazing as well. Many thanks for the great stay

    Stayed in February 2025

  • Reviewed: February 8, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    Restaurant service could have been better. Options were more limited at different times than suggested, and could be slow. There is a large construction project next to the hotel but it wasn't too disruptive. We had to request for the room to be cleaned and for supplies to be replenished. Quite overgrown around the pool so lots of ants.

    Tilly was great driver for excursions, and reception were helpful arranging tours. The room was nice, and bathroom was good too. Breakfast was decent. Good location walking distance to cave Temples.

    Stayed in January 2025

  • Reviewed: January 25, 2025

    8.0
    Friendly, helpful staff. Well located for the temple complex.
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night

    The accommodation was rather tired but we stayed during an exceptional rain storm which meant everything was wet with some flooding across the complex.

    Friendly, helpful staff. Accommodation was rather shabbier than shown in the pictures but it was clean and comfortable. The complementary massage on arrival was a pleasant surprise. Well located for the Damballa temple complex.

    Stayed in January 2025

  • Reviewed: January 14, 2025

    7.0
    Good night's sleep
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Music from the pool bar irritating but barman turned it down when he could

    Very helpful staff, especially on reception. Exercise bike in our large room an unexpected pleasure! Spacious room, super bed.

    Stayed in January 2025

  • Reviewed: January 7, 2025

    7.0
    Very enjoyable, will recommend
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was sometimes a bit overwhelmed when a large group came

    The location was great and the staff was very helpful and friendly

    Stayed in January 2025

  • Reviewed: December 31, 2024

    7.0
    Truly relaxing and good vibes from all the staff.
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The menu was limited for vegetarians and a bit stodgy / fried carbs focussed. Coffee machine at the bar could be running a bit earlier than 11:00am.

    Staff were great and flexible. They let us choose our preferred room. Great view of the Dambulla cave temple mountain from our balcony. Breakfast was epic every time, a whole experience. The Masseurs were excellent and a very peaceful garden. Bruno the dog was a delightful guardian and protector from the monkeys.

    Stayed in December 2024

  • Reviewed: December 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 4 nights

    The Ongoing very noisy construction work onsite from early till very late.

    We really liked the comfortable bed and the staff were very helpful.

    Stayed in December 2024

  • Reviewed: December 13, 2024

    8.0
    Enjoyable but we should have been advised about the building work. We wouldn’t have stayed if we’d have known.
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately there was building work which started early and finished late. So not the relaxing stay we were expecting, which spoiled our stay.

    The staff were superb and couldn’t do enough for you.. Adrian, our guide who was linked to the hotel was very knowledgeable and an extremely helpful and friendly guy. The pool area set up was really lovely too. Lots of wildlife around that you could hear & see…

    Stayed in December 2024

  • Reviewed: December 9, 2024

    8.0
    A promising hotel, mangaed by a dynamic couple full of ideas to assist travellers
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night

    It is still a work in progress

    A very impressive presentation of breakfast both Sri Lankan and Western style. Dambulla is an excellent base for visits to the Cultural Triangle and the safari area. Food at the restaurant very good and reasobly prices.

    Stayed in December 2024

  • Reviewed: December 8, 2024

    9.0
    Friendly & Helpful staff. Value for Money package. Highly recommended.
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 2 nights

    Very friendly & extremely helpful people managing the nice little property. Has a nice little pool & bar alongside. Excellent breakfast included in our booking & a complimentary 15 minutes massage in the Spa during the stay made it a great value package overall. About 1km from the Dambulla Cave Temple & 2 km from the main town. Special thanks to the Security staff who helped us getting the AC bus to Kandy (made calls to find the exact time when the bus passes the Hotel & helped us board the bus just outside the Hotel). Highly recommended.

    Stayed in December 2024

  • Reviewed: November 22, 2024

    9.0
    Really lovely atmospheric and fun place to stay with good food
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Very very minor: - There was no toilet paper in the room so we went to reception to get some and they asked us to follow them to another room where they got one and we then took it up to our room. Not a big deal at all but it would’ve been nicer service if they had brought it up to the room. - The ladies doing the free massage were 15 minutes late, not a big deal as there was a big apology for this.

    The property is in a great location and it’s lovely once you’re there. The pool is gorgeous, especially at night when it’s lit up. Very atmospheric! The room was lovely with a nice balcony and clean, well equipped bathroom. There’s both a fan and AC so you can choose what’s best for the temperature. The staff were super helpful and nice: they allowed us to check in early and brought us juice and fruit. They also exchanged money for us which was really useful. The free massage and free breakfast were both great. We really enjoyed our stay and would recommend it! We’re sorry we couldn’t tip as we didn’t have the right change on us, but service definitely deserved it!

    Stayed in November 2024

  • Reviewed: April 10, 2025

    10
    Lovely hotel situated very close to the caves
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely hotel ideally located if you want to visit de Dambulla caves, as you can walk there if you wanted to. Alternatively, the hotel offers complementary transportation to the caves. Staff is very attentive

    Stayed in April 2025

  • Reviewed: April 6, 2025

    10
    Good choice in Dambulla-Sigiriya Region
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Really nice place. Jungle atmosphere is everywhere,big swimming pool,nice and cozy atmosphere in the pool bar. Helpful stuff,tasty food and big choice of excursions.The rooms is clean and bed is so comfortable. We are traveling 2 weeks in Sri Lanka already,and it’s one of the best place and good money value

    Stayed in March 2025

  • Reviewed: April 5, 2025

    10
    Hidden Gem
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    Amazing staff, could not do enough for us 😊 Lovely, clean swimming pool with bar stools in the water. Very comfortable beds, good air con, great shower. We felt there could be more comfortable seating for the evening meal, other than benches. Take mosquito spray.

    Stayed in April 2025

  • Reviewed: March 26, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Highly Recommended about the stay with zero issues. Thank you for the staff for gave an unforgettable experience!!!!!

    Stayed in March 2025

  • Reviewed: March 26, 2025

    10
    5 ⭐️ service. Great choice 🙏
    • Business trip
    • Couple
    • King Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    5⭐️ experience for a affordable price. Clean rooms and friendly staff. Pool bar is super nice.

    Stayed in March 2025

  • Reviewed: March 13, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Look no further for a hotel in dambulla/Sigiriya. Sundaras has everything you need and more. It's a much needed comfort heaven if you're up to busy travelling or if you just want to chill. These are the details we feel that deserve to be mentioned: 1- The staff is amazing. Extremely helpful and they clearly know what they are doing. We even rearranged our itinerary bases on their tips. Mr. Shaun, Indka, Perera, Siddu were spotless, among others. 2- The rooms are super clean 3- The bed is ver comfortable 4- It was the only quality hot shower in our entire trip, so far 5- the food is amazing (breakfast and restaurant) 6- the pool zone is good to chill 7- the included massage

    Stayed in March 2025

  • Reviewed: March 3, 2025

    10
    Wonderful oasis
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    This hotel was an oasis at the end of days of amazing tours. Room was spacious, the most fun shower I've ever seen, good air con, and tea making stuff. We arrived too early for check in, but Siddul immediately arranged us a tuk tuk to go to Sigiria. Driver was amazing and took us to quiet viewing spots, and the rock. Pool and bar was fantastic, and again Siddul was amazing. Helped us ensure we had vegan food, and even made me up some extra hot chilli to suit my tastes. The following day the hotel arranged a tour of the Habanara nature reserve. Our driver Thili was incredible. Very respectful of the elephants and shared so much knowledge. I can now tell the difference between a male and female elephant butt. Highly recommend using this resort as a base to go and see some of the areas sights. All the staff from those who helped with our bags, bar manager , breakfast staff, and reception, were amazing. Thank you Sandaras staff!!!!

    Stayed in March 2025

  • Reviewed: March 2, 2025

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Old Hotel. Way to expensive for what it is. Everything is under construction. Can't recommend.

    Stayed in January 2025

Showing 1 - 25

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