To many rude russians

Nice massage, nice pool

Stayed in February 2023

welcoming guests can be a bit more organised. Entrance to the hotel can be made more welcoming. when we arrived there were dogs wondering around. cleaners were just sweeping.. bunches of hotel workers were chatting with each other giving least attention to the guests arriving.

comfortable rooms, really nice pools, many nice amenities

Stayed in February 2023

Staff were so friendly and great location

Stayed in January 2023

I would have given a 10 but 3 incidents were really upsetting and unforgivable. 1. The staff entered the room when we were out, without our permission or notice. This, for me, is a deal breaker. Was very very upset about this. I paid for this privacy and you invaded it. 2. The staff entered the room AGAIN, while we were out, to leave the laundry inside (!!????) There was a table outside the room - they could have put it there or better yet, wait upon our arrival. Bizarre how they feel they can enter the room. I'm paying for the privacy. No notice or permission either time. 3. On 2 occasions, I finished the food and asked the staff to collect the dishes from outside our room - they said no problem. On both occasions, the food sat outside all night attracting insects and crows. Crows that ate the leftovers and made a mess on our clothes that were drying overnight. The manager apologised but these issues reoccurred which made it difficult to forgive. They could have given us a late checkout or something for the inconvenience but no. Also, the rooms need a little TLC. Our key didn't work from inside (to lock the door) and the staff said just use the internal lock. The drain in the bathroom was very slow. The water around the hotel oxidised many components of the rooms. WiFi was poor

Room was huge. Comfy bed. Lovely staff (for the most). Great breakfast. Facilities were top. They had a buggy to take/bring us to and from the beach.

Stayed in January 2023

Staff from kitchen were a bit to pushy that you should come eat in the restaurant at the hotel

The staff were so nice and helpfull always smiling. Possible to get a treatment at the hotel. You could walk straight from the room to the pool. As bonus when it rained the staff lent us an umbrella

Stayed in December 2022

Beach was a bit far from the Hotel

The Rooms were spacious. Breakfast was ok.

Stayed in December 2022

The thing we didn't like the most was that the kitchen team refused to heat up outside food for us - we had children with us and we gave them food to heat at dinner and they were not willing to oblige - in-spite of the manager instructing his kitchen team to heat the food and give it to us - the kitchen still sent us back cold food and we had to feed our children cold food The hotel seems a bit jaded, it needs some sprucing up and more attention to cleanliness The following problems might be solved in the coming days: There is a power outage on weekdays from 6.15 pm tp 7.15 pm, which the reception informed us about and when we visited the generator was not functional They had some construction work going on and that sometimes made it noisy in the day The quality of coffee served at breakfast was weak and they could improve the beans / coffee powder they are using

First and Foremost - Sri Lanka is a beautiful country and really needs all the help from tourism to bounce back - so would encourage more people to visit and support the country The staff at the hotel were the real heroes - always smiling and willing to help out - special mention to the manager, the reception staff and the restaurant team The rooms are spacious, the bed & bathrooms are comfortable and the views from our room was amazing They served and excellent breakfast with all the extras one would want - made our children really happy

Stayed in October 2022

Slippery floors (due to humidity and ocean near by) in the rooms Little smell in the bathroom

Staff was very helpful and welcoming, they were very attentive, providing candles during the power cuts, and in general making up for the complex context. Long swimming pool with ocean view and open 24/7 a big plus. The commmodoties like the gym and the pool table also a nice touch. The treatments at the spa were very good too. The resort is a bit off the main roads which gives a retreat feeling but is still very close, 10min by foot from the main sand beach.

Stayed in July 2022

Loved the character of the room and architecture, and the option of the two pools. We had the family room for 5 of us and absolutely loved it

Stayed in April 2022

almost no windows in our room. sometimes no towels (outsourced laundry)

electricity despite power cuts: big powerful generator. all clean, no sign of insects

Stayed in March 2022

Everyone was so friendly and helpful. The spa was beautiful. Housekeeping was amazing.

Stayed in April 2025

Lovely stay with great helpful staff. There is no longer a shuttle to the beach property but a pleasant easy walk

Stayed in April 2025

Hotel is decent, we were miss informed about both the pools being saltwater (was told main pool was freshwater, and second pool was saltwater). Manager had the audacity to laugh at my face when I mentioned how both could be saltwater. No lift for the 2nd floor on one side of the property. Other staff were very polite and accommodating, but the point of both pools being salt water ruined the entire experience for us. Would not come back here as overall it was not worth my time and money. Food in breakfast also smelled funny, and was often left cold towards the end of the timing. Plus points like great view and proximity to the beach, along with a nice sports room.

Stayed in April 2025

They took my payment twice from two different cards. I’m trying to resolve this with them atm

Stayed in January 2025

Entrance , Parking, Beach area, very poor planning this place is very congested. no space at all. feeling very tight

Stayed in January 2025

Staff was not professional and did not come to address certain issues with our room despite constantly reminding them. They also did not accept certain requests by us which other hotels usually do.

The Location was excellent

Stayed in December 2024

Only location

Stayed in December 2024

Excellent hospitality, amazing food, perfect vibe. There are 2 pools in the resort which are very clean. This was the first time I experienced a sea water pool and I absolutely loved it. We got room no. 102 and what a beautiful view it had. The balcony opened to a beautiful view of the pool followed by the sea. Also, you can walk by to a small beachy setup which the resort has made which is lovely. We absolutely loved our stay in Thaproban and would surely return back on our next trip to Srilanka.

Stayed in December 2024

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We loved the friendly staff who connected with us ( Mahesh, Tharange, Laheroo and Sumitre) and made our stay even nicer. The sound of nature like the crashing waves against the rock by the salt water pool was just stunning. The view from the infinity pool was breathtaking. We also enjoyed the evening performances during dinner time. The family room we stayed in was spacious, bright and very clean. My kids can't stop talking about their great experience at this resort - a family friendly resort.

Stayed in August 2024

Our rooms 115 / 116 / 117 had poor views and were located in the back. We had NO HOT (or even warm) water in the showers and NO WIFI in the rooms, we made complaints for 2 days in a row and only after escalatiing to the manager they took action but could not resolve the issues. The manager offered a room change but as we onl had few nights to go that was too much of a hassle. Poor price quality and a lot of legacy maintenance to get this resort back up and running.

Thaproban Pavillion has beautiful sea views and is very close to a lively village with nice restaurants and shops. Close to nice beaches and many interesting activities nearby, we did whalewatching, turtle beach and playing Golf at Catalina Military Airport and a visit to Galle where definitly hightlights of our holiday. Apart from issues with the shower and the wifi see below the resort has nicely decorated rooms and two nice pools.

Stayed in August 2024

Neat, organized, genuine staff, clean rooms, clean bathrooms.

Stayed in July 2024

Really friendly & helpful staff , pool and facilities are lovely and the room is clean and comfortable. Spa is nice and there is a gym. Beautifully decorated hotel.

Stayed in July 2024

ALL Facilities awful Too expensive for what it is

Some of the staff were pretty friendly

Stayed in April 2024

Nothing

We loved our room and the staff. My girlfriend has a peanut allergy and the staff ensured we were comfortable. If that wasn’t enough the setting is stunning and you are a 10 mins walk from the Unawatuna beach. Couldn’t recommend enough to stay here

Stayed in April 2024

There is nothing to dislike.

It was a very nice, clean, and spacious hotel. The family room had 2 levels plus a rooftop . Good for privacy when you stay with kids. Staff was very friendly and do what ever you asked. Traditional dance was fantastic at dinner. Prasad was a fantastic help to arrange dolphin and whale watching, even prep early breakfast. Highly recommended

Stayed in March 2024