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Reviews of The Bartizan Galle Fort

77 Pedlar Street, 80000 Galle, Sri Lanka

#45 of 106 hotels in Galle

Guests' Choice

Review Score

Based on 374 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.8

  • Facilities

    8.6

  • Staff

    9.5

  • Value for money

    8.1

  • Free Wifi

    9.2

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Showing 226 - 250

  • Reviewed: February 3, 2025

    6.0
    Slightly below expectations
    • Leisure trip
    • Family with young children
    • The Courtyard Room
    • Stayed 1 night

    The rooms are a bit dark (no windows other than the doors) and we were hoping for a bit of a view of the fort. Also, there is was no mosquito netting which made for some bites overnight.

    The people were very nice and welcoming

    Stayed in February 2025

  • Reviewed: January 31, 2025

    3.0
    Damp room and overpriced
    • Leisure trip
    • Couple
    • The Courtyard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Can’t speak for other rooms but courtyard Room 11 smelt strongly of damp after the room spray had worn off. Avoid this room if you can. The sheets felt damp. There is very little to no natural light or ventilation when the doors are closed (probably why it is damp). If we were staying longer than 1 night we would have asked to move rooms. Pillows not great. Two short hairs on our breakfast plates/glasses. Didn’t appreciate the manager approaching us whilst we ate telling us he had the flu.

    Great location. Shower was good. Stunning building with fabulous rooftop terrace. Nice breakfast food and welcome plate for our honeymoon. Pleasant and helpful staff.

    Stayed in January 2025

  • Reviewed: January 28, 2025

    6.0
    A little more effort and attention to detail would elevate this hotel from average to good.
    • Leisure trip
    • Couple
    • The Courtyard Room
    • Stayed 2 nights

    Room was very small and bathroom was average. Additionally, an opaque glass “ swing door”, with gaps from top to bottom and side to side, separated the bathroom from the sleeping area. This resulted in a lack of privacy with all that is associated when using a bathroom ! Why do hotels persist with these ridiculous designs ?

    Breakfast and polite, friendly staff.

    Stayed in January 2025

  • Reviewed: January 14, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • The Courtyard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The courtyard rooms are right outside where people eat breakfast (in the courtyard as labelled…), but it is quite noisy in the morning. People can sit on the terrace, but it’s a bit of a sun trap so everyone was downstairs on our stay. This was our first stop and we were jetlagged, sadly this disrupted our sleep. Also the door to the courtyard is the only daylight to the room, we had the shutter closed most of the time for privacy. We had a few other minor problems with lights and plugs not working that staff sorted. Overall we enjoyed it, but was expensive even by western standards considering the above.

    Pretty stunning building & location. Staff were excellent and attentive. Great breakfast - you select 1 of 4 options for the main, then there’s toast, fruit, fruit juice, lassi, coffee/tea too. The western option was very good, but definitely try the local options (egg curry and coconut rice was banging).

    Stayed in January 2025

  • Reviewed: January 5, 2025

    6.0
    Too expensive for what it is. Plugs in bedroom did not work and walls were dirty. Rooftop needs looking after.
    • Leisure trip
    • Couple
    • The Courtyard Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel has dated a lot since the photos were taken. The rooftop area has degraded and they do not serve any refreshments or drinks up there. All the plugs in our room did not work apart from one. No windows in the bedroom.

    Location is good

    Stayed in January 2025

  • Reviewed: January 4, 2025

    7.0
    Staff were nice but cleanness should improve. Not very satisfied considering the price.
    • Leisure trip
    • Travelers with friends
    • North Tower Room with Terrace and Seaview
    • Stayed 1 night
    • Submitted from a mobile device

    The room was not very clean. The sheet looks old and not clean. I slept with a pyjama and a robe under so I don’t need to sleep on the sheet. There were some tiny bugs running on fridge. The bathroom drained water very slowly during shower. It’s better to put one table before the mirror, so there is a space to put stuff.

    The staff were very nice and kind. The property is in a good location and we can see sunset from our room. The house is pretty. I really like the green plants on the wall. The breakfast was very nice too.

    Stayed in December 2024

  • Reviewed: December 26, 2024

    7.0
    Not great
    • Leisure trip
    • Couple
    • North Tower Room with Terrace and Seaview
    • Stayed 2 nights
    • Submitted from a mobile device

    The second room where we stayed, the one in the tower, is much smaller than the room on the second floor. The bed is not for two people. There is no wardrobe for clothes, and the sink is in the room. The bed linens had an unpleasant smell. The electrical outlets were not properly fixed in the wall. The walls showed signs of mold. The refrigerator was not restocked with water every day.

    The location is very good. It is in the fort, and nearby there are restaurants, souvenir shops, and jewelry stores. The breakfast was very good (fruits, omelets, fruit juice, pancakes). And our own terrace, perfect to watch the sunset.

    Stayed in December 2024

  • Reviewed: October 20, 2024

    6.0
    Needs an upgrade to some facilities. For the price I paid not worth the money . Terribly overpriced. Need to be careful
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some staff were unresponsive and not as friendly.

    The location

    Stayed in October 2024

  • Reviewed: September 14, 2024

    6.0
    Nice place that could be improved
    • Leisure trip
    • Solo traveler
    • The Courtyard Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel offers a unique experience, particularly if you appreciate staying in historic buildings. The charm of the past is well-preserved, and the friendly, attentive staff enhance the overall atmosphere. However, the price point feels comparable to that of a five-star hotel, yet the facilities don't reflect this. The rooms are very basic for the cost, with no TV and minimal amenities. While the setting is appealing, especially for history enthusiasts, you might find more comfort and better value at other nearby options, such as the Lighthouse Hotel, which offers more modern conveniences at a similar or lower price.

    Friendly staff. Great location . Historic touch.

    Stayed in September 2024

  • Reviewed: June 26, 2024

    7.0
    Great
    • Leisure trip
    • Couple
    • North Tower Room with Terrace and Seaview
    • Stayed 1 night
    • Submitted from a mobile device

    There were a lot of stains on the bedsheet, asked to change, but sad to start my holiday like this. Breakfast could taste better

    The hotel is cute, perfect location and great staff.

    Stayed in June 2024

  • Reviewed: June 20, 2024

    7.0
    Hotel is beautiful but we are 100% happy with the room and noise levels.
    • Leisure trip
    • Couple
    • The Courtyard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was on ground floor. Very noisy in the morning when the staff got ready. No privacy in the bathroom as ventilation window faces public toilet which is open to the space 3 m next to breakfast tables. Our stay would have been better on a top floor room I reckon

    Great location, pretty building

    Stayed in June 2024

  • Reviewed: April 14, 2024

    7.0
    Thankfully we got an upgrads
    • Leisure trip
    • Couple
    • South Tower Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    The first room was really tiny for two and the bathroom did seem functional. Breakfast could have been better with some real cappuccino and not powder coffee.

    The staff were very helpful. We had just had a very long travel day and arrived in a tiny room with 120cm bed for two and shower that wasn't working. The staff upgraded us in a lovely room. The first room is really not worth the price unfortunately (they wrote it was a double bed but it's almost a single bed).

    Stayed in April 2024

  • Reviewed: March 22, 2024

    6.0
    Could be Great but presently not value.
    • Leisure trip
    • Family with young children
    • Family Suite with Sea View Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Aircon doesn't work properly so hot and impossible to sleep as no curtains to block light on windows. No bar for alcohol or restaurant for dinner.

    People lovely. Room a good size Bed comfortable. Breakfast good.

    Stayed in March 2024

  • Reviewed: February 19, 2024

    7.0
    Great location and nice hotel if not a bit disorganised staffing wise
    • Leisure trip
    • Couple
    • Family Suite with Sea View Balcony
    • Stayed 3 nights

    Breakfast was rather disorganised - some days cooked breakfast arrived before fruit... Tea came right at the end of the meal. No tea bags in the room ... the shower head was very blocked and didn't run at all well - we asked them to fix which they never did. Breakfast tables and chairs need upgrading.

    Good location and the balcony was a bonus at the top

    Stayed in February 2024

  • Reviewed: February 6, 2024

    6.0
    We enjoyed our stay there very much, in spite of a few glitches.
    • Leisure trip
    • Couple
    • North Tower Room with Terrace and Seaview
    • Stayed 3 nights

    We stayed in the North tower room. It is very small but a really interesting little room, with a terrace with fantastic view as mentioned before but a few negative points: 1) the room should have at least a place where guests can hang clothing. 2)The A/C didn't work properly. 3) There was no fan in the room. 4) For our bad luck there was a power black out in the Fort that night and the hotel doesn't have a generator nor solar panel system with inverter battery system so we had to leave the windows opened all night, and mosquitoes came into the room. We suggest for the hotel to have at least all in one emergency battery operated fan and light into the room, in case of power cuts, but a more reliable system may be needed.

    Nicely located. Great staff, very friendly. Superb breakfast. Clean. Fantastic view over the rampart, the sea and the Fort from our balcony, for the room in the tower.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    7.0
    Beautiful hotel - just a few cleanliness details to adhere to
    • Leisure trip
    • Couple
    • Deluxe Balcony Room with Courtyard View.
    • Stayed 2 nights
    • Submitted from a mobile device

    The aircon isn’t great and is quite loud. There were power cuts on both nights - the first night for 2 hours and it was boiling, the second night it was less than 5 mins. I would recommend a first or second floor room - the ground floor room must not get any light in. On the first night the bedding and towels had stain marks all over them - we had to ask for the towels to be changed and then at 11pm when going to bed the bed sheets to be changed. The bathroom had black hairs in it (I’m blonde), and the sink had a leftover toothpaste carton in it from the previous guests plus no water in either of the rooms we stayed in until requested - attention to detail. The manager was in constant contact checking in and the upgrade was very appreciated.

    We had some issues with our first room, and were upgraded because of this and this was very appreciated, but it didn’t involve a very bad night sleep for 1 out of the 2 nights we stayed. The hotel itself is beautiful, the roof terrace, the fairy lights, the location all so lovely. Breakfast was good! We even had breakfast on our balcony on the final evening which was lovely. The bathroom was amazing - best shower we have come across in the 9 hotels we stayed in.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    6.0
    Not great value for money
    • Leisure trip
    • Couple
    • South Tower Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    The floorboards are dirty and creaky, and the aircon was very noisy. Hospitality is not really on their mind either. Some members of the staff were not helpful. basic amenities like water and a hairdryer are not provided :-(

    The place is quaint and beautiful but it hasn’t been maintained well unfortunately. Great location as it’s opposite the beach.

    Stayed in January 2024

  • Reviewed: December 22, 2023

    7.0
    Lovely overall.
    • Leisure trip
    • Solo traveler
    • The Courtyard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The courtyard room I booked had very little light/privacy and the noise from the bathroom and courtyard on the doorstep was quite intrusive. I would definately book a different room next time.

    The staff, breakfast and overall feel of the hotel were good.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    4.0
    Review
    • Leisure trip
    • Couple
    • North Tower Room with Terrace and Seaview
    • Stayed 2 nights
    • Submitted from a mobile device

    Coffee/tea/sugar in room all stuck in packaging like it got wet, the book in the room says there is room service, when called they said no room service and put the phone down, no water in room. Stayed in many places during 3 weeks in sri lanka and this was the poorest service we experienced

    The view from the terrace was great, the breakfast was good

    Stayed in December 2023

  • Reviewed: November 21, 2023

    7.0
    Intriguing space with friendly staff, avoid courtyard rooms.
    • Leisure trip
    • Couple
    • The Courtyard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Please be aware that the courtyard rooms are very small and have no windows. Daylight only passes through the inner doors which will then mean you have no privacy, because you’re on the ground floor and everyone can look inside. You’re barricaded in a small cave. The installed lights are uncomfortably cold. I know, these aspects are made somewhat clear in the room description but the photos don’t do it justice. It would all be fine if these rooms didn’t come at such a hefty price. For the 100 USD charged there will be better options, even in fort.

    Superb location. Immensely friendly staff, beautiful historic location. Very nice, very opulent breakfast served in the beautiful courtyard.

    Stayed in November 2023

  • Reviewed: November 2, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • South Tower Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Expensive. No fan in room or balcony. Booked a tower room and it was way too small for a couple - ended up moving to a regular courtyard room

    Breakfast, service, staff attitude

    Stayed in November 2023

  • Reviewed: October 15, 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • The Courtyard Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room has no window,can’t get the cellphone reception and the WiFi signal is weak in the room

    Stayed in October 2023

  • Reviewed: September 25, 2023

    6.0
    Great location but tone down the use of camphor
    • Leisure trip
    • Couple
    • The Courtyard Room
    • Stayed 1 night
    • Submitted from a mobile device

    The use of camphor in the rooms was very overpowering to the point it was hard to sleep and made us feel very sick as there were no windows and you couldn’t leave the door open.

    The property was in a good location for sightseeing and exploring

    Stayed in September 2023

  • Reviewed: July 29, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • The Courtyard Room
    • Stayed 1 night
    • Submitted from a mobile device

    WiFi wasn't working, the courtyard room was pretty small, and privacy was an issue. Breakfast was not up to mark.

    The location was okay. Since pedlar street was next to it.

    Stayed in July 2023

  • Reviewed: April 12, 2023

    7.0
    Nice boutique hotel in a great location
    • Leisure trip
    • Family with young children
    • Superior Balcony Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Building work in an adjacent building caused significant noise (loud banging throughout the day) in our bedroom . We complained to the Management . We should have been warned ahead of our stay.

    Excellent location.

    Stayed in April 2023

Showing 226 - 250

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