Great hospitality! Incredibly beautiful views from the top of the hill! The children's playground was very safe for such a height. The pool was very nice and cooling, because otherwise it was very hot for us in Kandy. The meals were specially prepared for us, because fortunately there were not many people in the restaurant. Special thanks to Viswhua, who helped us with everything at the hotel and also gave us a fantastic day tour of the Kandy area as a guide. Viswhua is smart and speaks very fluent English. Thank you! We spent 3 memorable days and 2 nights in Kandy and at The Castle by Don Louis hotel.

Stayed in February 2025

Absolutly stunning view, comfortable and nice room, we felt like a part of family here. The personnels went above and beyond, they even help us to repair our car. Food was nice..and that quiet and peace around us..perfect

Stayed in February 2025

Nothing

Everyone was so friendly and accommodating and went out of their way to make sure our stay was enjoyable. The breakfast and dinner were very nice. The pool was an added bonus. Their in house taxi (Vishwa) was also excellent

Stayed in March 2025

It was a little further out than expected but it was easy 2 arrange a tuk tuk or car. A driver named vishna was very kind and patient and would drive you wherever you wanted. The walking distance was the only problem as not much around area unless there was transport

The breakfast was very good and it was varied.not the same everyday

Stayed in March 2025

Unfortunately we didn’t get the room we had booked, we were very disappointed with the room given to us but the hotel was fully booked & so we were offered a significant discount which we accepted. The room was nicely decorated and clean but it was very dark & was below the kitchen & dining area & consequently there it was noisy, especially early in the morning when they were preparing breakfast. The pool area is nice but there were only 2 Sun loungers & they didn’t have cushions. Although there are some negatives here I would like to reiterate how brilliant the staff were!

The staff were absolutely brilliant, very attentive & friendly. The dining area was very nice with a great view, we had breakfast & evening meal both nights & both were excellent & very reasonably priced.

Stayed in February 2025

There was no elevator and the room was on the top floor. The room does not qualify for a suite .At best it is a deluxe room with a balcony. The pool is much smaller than it appears in the photograph. Though the staff was very courteous and helpful but communication was only through a WhatsApp number to which there was delayed response. The intercom in the room was non functional.

Stayed in February 2025

Nothing

Great service and there is a lot included, like sauna Pool and billiards. Breakfast is a huge buffet which was very tasty and the pool and view is nice.

Stayed in February 2025

Bathroom needs a little upgrading and breakfast was good but fresh fruit etc could do with being covered.

Beautiful views of the mountains. Room was comfortable. Swimming pool was clean.

Stayed in February 2025

The hotel is up the hill so you need to get a Tuk Tuk and I would highly recomend getting an app (we used pickme) so you don’t need to explain the location or negotiate the price. Pick me was often half the price.

Nice pool, lovely breakfast, comfortable room and great staff. Quiet (Kandy is busy!). Organised taxi to our next destination. They pick you up from the station.

Stayed in February 2025

Nothing, everything was perfect

Beautiful room, very refreshing pool, friendly staff and tastefull breakfast. Location is very nice with a wonderful view of Kandy!

Stayed in February 2025

Simply beautiful!

Stayed in February 2025

Nice views and room. Very good restaurant in the hotel. Helpfull staff

Stayed in February 2025

Cannot fault anything.

Outstanding views, peaceful, immaculate rooms, comfiest bed I’ve ever slept in (actually better than my bed at home), excellent staff and delicious food! Couldn’t fault this place. However do not expect the Ritz the hotel is basic and the facilities are basic, but my first points outweigh this. If you want a peaceful spot outside of Kandy’s busy centre this is your place!

Stayed in February 2025

Lovely clean and spacious room, with great views over a lush tropical valley. The staff were very friendly, and both the breakfast and dinner were amazing. About 3.5 km from the lake, which was only about 400lkr in a tuk tuk. Would definitely stay here again.

Stayed in January 2025

Everything was fab!

My wife & I stayed at the Castle for 3 nights & our overall experience was terrific! From the moment we arrived, the staff could not do enough for us. When the showed us to our room we were blown away, great size with panoramic views over Kandy city. Great air conditioning, super bathroom. The food in the restaurant was really good & particular, the breakfast is top class! What was so good was, that if we wanted food that was not on the menu, just ask & the will Make given time. Some people of note, Ashiru, was a great young lad who looked after us so well in the restaurant during our stay. Kumesh the manager was very good, he made sure that everything was really smooth for us. Vishwa the hotel driver was very good at getting us to where we wanted to go at a reasonable price. Finally Koshi, the owner of the Castle, was wonderful! She spent time chatting with us & getting to know us, which was very nice. She also took time out of her busy schedule, to take us to her favourite spa, where we all got very nicely pampered. Thank you for that Koshi 😁 5 stars all around.

Stayed in January 2025

Nothing

The location is beautiful. The rooms were spacious and comfortable. We liked the family room very much. The management readily helped us with the new water heater. Breakfast was tasty and good.

Stayed in January 2025

Very lovely and kind staff team. Room with great views, nice food, trip to the temples and the hotel facilities were all super lovely too. We would return next time in Kandy for sure.

Stayed in January 2025

Location and hotel structure

Stayed in December 2024

Nothing

Lovely staff Great transport and tour around Kandi with Vishwa Beautiful views from bedroom over lush countryside and the lovely touch of fresh flowers So nice having a pool It was great having a new year eve buffet and celebration organised at the hotel

Stayed in January 2025

Location is in the hills (which is great for the view) but going in the city needs a LKR 300 tuk tuk ride. We know this earlier itself and it was not a problem even coming there late night.

Very gentle and helpful owners. Staff was very kind and offered personalized service. Helpful in every way - keep it up!

Stayed in December 2024

Staff were absolutely amazing

Stayed in November 2024

Well, our stay at The Castle By Don Louis was exquisite, facing a glorious view of the Mountains, the accomodation was next level & so are the staff members with a smile on them. Its a Valuable run for your money. Thank you The Castle By Don Louis for a memorable stay... ♥️💯

Stayed in December 2024

We had a great stay in Kandy! The owner goes above and beyond to make your stay very comfortable. The rooms are very spacious, affordable, comfortable, calm place and best room view. Breakfast is abundant and tasty.

Stayed in December 2024

The staff were exceptionally friendly and helpful and I enjoyed my brief stay at The Castle. One of the best aspects is its location up on a hill above the smog and traffic noise of Kandy, but still close enough to visit the centre and other attractions. And the view is fabulous.

Stayed in December 2024