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Reviews of The Cloud Resort

Balumgala Road 207, 20300 Kadugannawa, Sri Lanka

#1 of 4 hotels in Kadugannawa

Guests' Choice

Review Score

Based on 61 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.9

  • Facilities

    9.3

  • Staff

    9.8

  • Value for money

    9.4

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Showing 1 - 25

  • Reviewed: March 23, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 4 nights
    • Submitted from a mobile device

    We really enjoyed our stay. The fantastic room with the breathtaking view of the Sri Lankan highlands is unique. The team and Inthizar took excellent care of us. Many thanks for that in particular.

    Stayed in March 2025

  • Reviewed: March 11, 2025

    10
    Amazing sunrises
    • Leisure trip
    • Couple
    • Villa with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    This exceptional place blew up our minds. At the top of the hill, surrounded by tea plantation and magnificent nature. The bungalows are so spacious and comfortable. Big and comfortable bed. The view of the valley below and sunrise is spectacular. The smells and sounds of the nature keep you so calm with no need of anything else. Property manager Inthizar and his team makes sure you are taken care of properly. The food is excellent, both local and international dishes and you can choose to eat at the bungalow or the terrace. The hike through the plantation was amazing and a special treat. It is a bit away from Kandy, but worth by any means. When we left, just like amazinh host he is, Inthizar was checking on us if we were doing fine on the rest of our voyage and if we needed any assistance from his side. Definitely a place to visit again.

    Stayed in March 2025

  • Reviewed: February 18, 2025

    9.0
    Peaceful Mountain Cabin
    • Leisure trip
    • Travelers with friends
    • Villa with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    There were several ants in the bathroom at night.

    The location was private, quiet, and off the beaten path. The location is about 45min from Kandy. Staff were excellent. Inthizar was incredibly communicative, hospitable, and helpful. The views were spectacular and the room was spacious. Expect a more rustic type of accommodation. There's no wifi, tv, or alcohol on property. Breakfast was served in the room and included fresh fruits. The welcome iced tea was delicious. The chef can also prepare other meals but expect to pay $$ hotel pricing for meals that are not included in your booking.

    Stayed in February 2025

  • Reviewed: February 15, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Villa with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Location and staff were amazing.

    Stayed in February 2025

  • Reviewed: February 5, 2025

    10
    Gorgeous stay
    • Business trip
    • Couple
    • Villa with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Stunning view at a beautiful location; A cosy villa on a mountain side with amazing service and top quality fresh food served to the room! Our host was very kind to take us on a small hike to a stunning location to see the beautiful sunset over the mountains! The host was very accommodating for our early check out and made us feel very welcome. Please note the land is under development with improvements coming in the very near future. No WiFi or TV but it’s not needed with the stunning views. Tip: Food is a must to try! The chef is amazing. Expect some insects. The property is In the middle of the forest and mountains Non-alcoholic

    Stayed in February 2025

  • Reviewed: February 3, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Very helpful staff. Beautiful view, lots of birds and animals around. Great food. I highly recommend.

    Stayed in February 2025

  • Reviewed: January 19, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Villa with Garden View
    • Stayed 1 night

    Hairdryer in the room would have been great.

    Incredible location with a cosy room. A lovely host that goes out of his way to help. Thank you!

    Stayed in December 2024

  • Reviewed: January 18, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Remote area, so bring everything you need and you will eat at the hotel for meals

    Inthazar and his team are simply world class. My wife and I decided to stay at their beautiful resort for 2 nights and 3 days and what an incredible experience. Food was unbelievably good, service was fantastic and well, the views speak for themselves. This location was easily the most relaxed my husband and I were all trip and would recommend to anyone thats passing through Sri Lanka that wants to fully disconnect for a few days. There is literally fresh herbs and spices when youre walking to your room and all the rooms are fairly seperated so you feel like you own the place. I hope to come back in this life time with more of my family so they can experience this as well. World class establishment.

    Stayed in January 2025

  • Reviewed: January 7, 2025

    10
    The rare gem of Sri Lanka!
    • Leisure trip
    • Couple
    • Villa with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    This was by far the best stay and experience in Sri Lanka, and could we go back in time we would stay at least a week! It’s one of those magical places where time stops, mind detaches and you don’t need anything else. The resort is in an incredible place, the views all around are just stunning, and waking up to this, opening your eyes in the morning and seeing a whole glazed wall overlooking the greenest valley whilst hearing birds sing and breathing the cleanest air… is simply priceless! The cabin is stylish, designed to modern standards and yet with a strong connection to the Sri Lankan nature and soul, spacious and clean. Service is impeccable, we were served breakfast and dinner in our room at the requested time (on the dot!), and staff was always around to help. Food was incredible, every breakfast and dinner was different and delicious, with the freshest ingredients, and we had the chance to try some local fruits/dishes/drinks we had never tried before! But to us it’s the people that make a place memorable and the Cloud Resort is no exception. Inthizar and his brother are incredible hosts, not only are they the kindest people, their professionalism, experience and knowledge shows in everything they do. From the moment we stepped out of the car we were treated like very special guests, Inthizar welcomed us personally together with other members of staff, and spent time to show us around the resort, explain all the different plants on the property, and tell us the story of how everything started. It is unbelievable to think that every little detail of this place was conceived and realised by Inthizar and his family, but it definitely shows because this place has a soul like no other. The same day we were taken for a walk through the tea plantations and to a rock with a breathtaking view at sunset where locals were launching kites, which was a simple and yet magical moment.

    Stayed in January 2025

  • Reviewed: January 4, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Photos hardly do this place justice, unlike other places in Sri Lanka i feel it exceeds what you think it would be.Cloud resort was 100% our favorite accommodation and location on our 2 week visit to Sri Lanka. It is the most beautiful location with breathtaking views, our room had a panoramic view of the valley, which we could see from our bed. Sunset and sundown, such a spoil. Our private butler brought meals to our room, we were treated like royalty. We only stayed 2 nights, we were on a tight schedule, but it is the kind of place you should stay a minimum of 5 nights. The mountain walks to whatch the sunset, the pinawala is super close , the old tea factory is amazing, and just finding peace for your soul. The rooms are incredible, every small detail was crafted and curated by the owners ( family), and is such a treat to discover all the attention to detail and thoughtful comforts. Our bed was a highlight, it was a swing suspended from the ceiling, we have never slept so well being gently rocked to dream land. Inthi was an an incredible host, gave us lots of privacy, but always there if we needed anything. He was super helpful with directions, excursions, and just general info and the history of Sri Lanka. I loved meeting him. Butttt all this said...... the food!!!!!! Oh my word is was blown away, up to this point of our travels the food never blew me away....... but I would definitely recommend having all your meals there. It was beautiful, fragrant, and delicious!!!!!!!!! One of our top stays we have ever been to by far. If you are lucky enough to read my review, don't hesitate to book, you will fall in love, like we did

    Stayed in December 2024

  • Reviewed: January 4, 2025

    9.0
    Breathtaking view tranquil stay.
    • Leisure trip
    • Couple
    • Villa with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Very friendly and helpful staff. Breathtaking view. Peace and quiet. Exceptionally tranquil. Outstanding food.

    Stayed in January 2025

  • Reviewed: December 26, 2024

    10
    Amazing location & views from really nice private villas.
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Close to Kandy, but a quiet location with amazing views. Inthizar was an amazing host, and helped us maximize our short stay.

    Stayed in November 2024

  • Reviewed: December 22, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Villa with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing setting, the views are stunning! The villas are beatiful, great facilities and the owners are incredibly helpful! We had an amazing stay and will definitely come back!!

    Stayed in December 2024

  • Reviewed: December 22, 2024

    9.0
    True experience..!!!
    • Leisure trip
    • Couple
    • Villa with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    The Cloud Resort is a hidden gem in Kandy, offering breathtaking SUN RISE views from the chalets. Each morning of myb3 night stay I was greeted by stunning panoramas of misty mountains, making for a serene start to the day. The accommodations are beautifully designed, blending modern comforts with local charm, and the private terrace / deck was a perfect spot to feel the 1st rays of the sun.The food was a highlight, featuring a delicious variety of local and international dishes, with a particularly impressive breakfast spread. The staff were warm, attentive, and genuinely dedicated to ensuring a wonderful experience. In summary, The Cloud Resort is a must-visit for those seeking tranquility, great food, and outstanding service. I left feeling rejuvenated. Highly recommended...!!!

    Stayed in December 2024

  • Reviewed: December 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent view, friendly staff.

    Stayed in December 2024

  • Reviewed: October 7, 2024

    9.0
    A memorable stay with a spectacular view
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    The only slight negative is that the property is described as luxury, but it doesn’t quite reach luxury status in practice (just some of the finer details are missing). The main thing was there are lots of ants and insects (it didn’t bother us too much but not what you would expect at a luxury resort). It’s still definitely worth the price though because the view and location is so unique.

    An unforgettable view. This is one of the most memorable places we’ve stayed because the view is truly stunning. Watching the sun rise over the Kandyan hills with the sounds of the jungle and the chanting of the monks from the nearby monastery was a highlight of our stay in Sri Lanka. The staff can’t do enough for you and the breakfast was very good.

    Stayed in October 2024

  • Reviewed: August 11, 2024

    10
    We had incredible time in the nature
    • Leisure trip
    • Family with young children
    • Villa with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great

    The jungle setting, incredible views, very friendly team, very spacious rooms with floor-to-ceiling windows

    Stayed in July 2024

  • Reviewed: June 15, 2024

    10
    We enjoyed the scenery and the service
    • Leisure trip
    • Family with young children
    • Villa with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    The view is just out of this world. Great place for the escape to the nature and fresh air. The host, Inthizar made our trip smooth with all small details being organised including transportation, suggestions of place to visit and small hike to the breathtaking view point. I work in hospitality and I was so surprised to receive such a great personalised service. I highly recommend to visit The Cloud - memorable staycation guaranteed!

    Stayed in June 2024

  • Reviewed: April 11, 2024

    10
    Wonderful views, food, and kindness
    • Leisure trip
    • Solo traveler
    • King Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Hard for driver to find, Google Maps did not work. It's really in nature so lots of ants and bugs, but thankfully no mosquitoes!

    Incredible view of sunrise, best of any place we’ve ever stayed in our lives! They took us on a beautiful 20 minute suns

    Stayed in April 2024

  • Reviewed: February 20, 2024

    9.0
    Definetaly worth to try!
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    The hanging bed was not very comfortable, because you wake up from each movement of the other person in the bed. The host was a bit annoying, especially when we informed, about decission to leave and not to stay for another night.

    The view was definately amazing!

    Stayed in February 2024

  • Reviewed: February 11, 2024

    10
    You won’t be disappointed. Amazing stay
    • Leisure trip
    • Solo traveler
    • Villa with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Location was stunning. Staff went above and beyond to make this a very special stay.

    Stayed in February 2024

  • Reviewed: January 31, 2024

    10
    Stunning views! Totally immersed in nature!
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    The meal at $15 USD per person is quite expensive, you might arrange your own on the way if you were trying to save money, however the meal we had was really delicious.

    Absolutely stunning view! Very comfortable (hanging) bed. Really high quality finishes throughout the room. The food was delicious. Inthizar the host was very friendly, helpful and accommodating. Dinner was delicious.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    10
    The cloud resorts - Must stay place in Kandy
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    - nothing as such

    - the location is just outstanding… the view from balcony is another level… this is a place to get relaxation.. unfortunately we could stay only for one day but highly recommended for a longer stay… the design of house is modern cum traditional with a hanging bed which gives slight swings and provide you a comfort to sleep… the highlight is chef - we had lunch, dinner and breakfast with them and the portion was big and lot of varieties…the owner Inthizar and butler Amjad both took care of all our needs and took us to a small hike nearby for a nice view… highly recommend to stay at the cloud resorts

    Stayed in January 2024

  • Reviewed: January 11, 2024

    10
    BREATHTAKING
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Everything about the property is BREATHTAKING. The views are like nothing I have seen before, exceptional! the room was very clean and decorated beautifully, the food was amazing, breakfast and dinner were perfect, served with fresh juice and fruits. The calmness and the stunning nature is indescribable. Really a bucket list experience! Special thanks to Inthizar and the staff there, absolutely fantastic, 5 star hotel treatment.

    Stayed in January 2024

Showing 1 - 25

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