there needs to be more lights in the room

The Location

Stayed in May 2023

rooms were kind of dark, 2 rooms had decent views out window, other was just interior of hotel

convenient location in the Fort area! very clean and spacious rooms with a beautiful bathroom! service was good, helpful the entire time! nice bar and restaurant downstairs, very lively

Stayed in May 2023

We invite our family members

Very nice place and good peoples

Stayed in April 2023

Noisy (bar/party in same street). We also had to ask for towels (only one in room).

Friendly staff and nice atmosphere.

Stayed in May 2023

Nothing we didt like.

The location of the hotel is really good as close to a few bars and other restaurants and some sites. The staff are friendly and helpful.

Stayed in May 2023

There was a foul smell in corridors and outside room sometimes. Food prices in their restaurant downstairs is expensive compared to what you can get in restaurants in surrounding areas inside dutch hospital. Would be great if the window can be opened but they are sealed shut.

The room is big, spacious and clean. Bathroom is the same. Kept clean. The location is prime. Overall good value for what we paid.

Stayed in May 2023

the hotel needs ro be renovated. He had his good times long ago

locarion

Stayed in April 2023

The noise because of live music on the bar nearby...but we stayed on a friday night...that is part of.the charm of this location

the central location, the general scotish ambiance of the bar and the room. We also appreciated the fact the bed for our son was ready (not always the case)

Stayed in April 2023

Air con in the rooms didn’t help cool the room

Good location

Stayed in April 2023

the window that is mentioned in the description is not the window such as European or Russia style. it’s just a small hole that better not to be opened :) but it’s not a minus it’s just a nuance

location is really nice just exactly in the city centre. close to train station and the market. pretty close from the bus stop to the airport. and in the lobby nice pub, so pity they don’t have cider there

Stayed in April 2023

Hotel has a bar that makes it less appropriate for family with children.

Hotel reception was very helpful! The room is big and comfortable. Overall, all staff is friendly and attentive.

Stayed in March 2023

Good location

Stayed in February 2023

A great place well located with a first class team at Front of House

Stayed in February 2023

Value for money cold be better. They did not give me any discounts as advertised by them

Very good location and the staff were very cordial and helpful

Stayed in March 2023

There was very loud live music played in the bar area of the hotel until midnight the night we arrived. Very clearly audible from our room - several floor above! After a 9 hour flight this really wasn’t the most comfortable and relaxing welcome to Sri Lanka..

Very well located for the Fort area in Colombo and close to the Dutch Hospital area of the city with its restaurants, shops and bars. The rooms are spacious and well equipped and the hotel is a very good value for money.

Stayed in February 2023

Noise from the Old Dutch Hospital....music until 1am so no early nights here I'm afraid 😅

Al a carte breakfast 😋 Good music on both Friday and Saturday night's. Quality of the food, service and staff 👌 Great location.

Stayed in March 2023

Nothing.

Excellent location in the Fort area. Staff were very friendly and helpful. Breakfast was very good. Good value for money hotel - would recommend. Everything about it was easy and user friendly so we chose to return for our last night before flying home.

Stayed in January 2023

no pool

wonderful staff, hotel with old charm but modern facilities, excellent breakfast, super location

Stayed in February 2023

Aircon was a little noisy

Staff where amazing!! Very comfortable!! Breakfast was very tasty!!

Stayed in February 2023

Booked a room with a City View but it was limited as the widows were obviously defective as they were scewed shut, fortunately no emergency occurred requiring us to exit through them. The Staff were cheerful and curtious but the Bar Staff wereeither strained or just slow ?? and although they made it clear to make the most of the offers in the restaurant and bar,, particularly at Happy Hour, it was not clear to which brands were part of the offer?

In the heart of Colombo The Steuart is very well located. The Staff were curtious and friendly and attended to any requirements requested.The breakfast cated for most needs (poached eggs particularly good) and the Hotel had a relaxed 'Vibe' about it, created by the Staff. Worth of a particular mention was 'Raja' a charming Gentleman at the 'Front of House' always ready to be most helpful.

Stayed in February 2023

Breakfast was very average. Saturday night band could've been heard in Galle....take note far tooooo loud!

Staff very helpful and efficient. Food and drinks good value. Excellent location for The Fort train station, Old Dutch Hospital and exploring the city.

Stayed in February 2023

I have stayed in the Steuart several times before without issues. Unfortunately on this occasion we were let down, with no twin beds as ordered, no loo roll and only one damp towel provided for two persons. Be aware that the 'courtyard view' rooms in effect have no windows or view.

The location in Dutch Hospital is excellent. The hotel bar is very popular.

Stayed in February 2023

The shower silicone needs cleaning properly or renewed .

the rooms are big , I had a great veiw from my window of the lotus tower . The breakfast is great, as is all the food here . The staff are so helpful, friendly.

Stayed in February 2023

the room was a bit dark and the lighting not good, we had a feeling that AC “thermostat” was not working, the bottled water was for a multiple use and therefore we could not fully trust to drink it (it could be tap water), the room had many unfinished/old parts that you can’t see in the photo, the window was dirty, view to the buildings.

The staff was very helpful and nice, the room was huge, the running water gad good pressure and was hot (sometimes is an issue in the other places), the location was good, breakfast was very varied and delicious

Stayed in January 2023

So we had an issue with towels not being kept in the washroom and when we asked for it they gave us 1 towel. When we checked back again, the person on the reception had a very lame answer that apparently the room is supposed to be for 1 guest so we gave 1 towel. The housekeeping guy later told us that they had miscounted and given more towels in other rooms leading to shortage, towels are a very basic requirement in a hotel which we should not need to ask and we can still be understanding if you are being honest rather than give lame answers. The issue was sorted though and we were given new towel the next morning. However, it will be good to train the staff on how to answer in the sticky situations.

1. Superb location 2. In general courteous staff 3. Excellent breakfast spread and in general the food and cocktails were very tasty when we had dinner there 4. The room was spacious with all the amenities

Stayed in January 2023