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  5. Reviews of Zion View Ella Green Retreat

Reviews of Zion View Ella Green Retreat This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Zion View Water fall road. Ella.Sri lanka, 90090 Ella, Sri Lanka

#53 of 192 hotels in Ella

Guests' Choice

Review Score

Based on 462 hotel reviews

8.9

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.1

  • Location

    9.5

  • Facilities

    8.8

  • Staff

    9.5

  • Value for money

    8.2

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 301 - 325

  • Reviewed: November 22, 2022

    10
    Exceptional stay
    • Leisure trip
    • Couple
    • Family room 08 mountain view
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Exceptional clean room and hotel, fantastic staff, view is from heaven ,kids area

    Stayed in November 2022

  • Reviewed: November 19, 2022

    10
    definitely looking forward to stay with Zion again
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    loved the property, especially the view from our room. such a peaceful stay.

    Stayed in November 2022

  • Reviewed: October 31, 2022

    10
    best view ever
    • Leisure trip
    • Travelers with friends
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    wonderful view! the staff is very friendly and always willing to help! great breakfast and walking distance from restaurants ;) awesome spot to explore Ella

    Stayed in October 2022

  • Reviewed: October 18, 2022

    10
    Nice hotel in ELLA
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Small room and not enough light inside No refrigerator inside we just asked an ice bucket

    The staff were amazing so helpful and the view just a piece from heaven u can see the clouds pass near us. Food was good and delicious

    Stayed in October 2022

  • Reviewed: October 13, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double room in Apartment (shear balcony & living room)
    • Stayed 2 nights
    • Submitted from a mobile device

    The view is incredible, sometimes you are literally above/in the clouds. There are enough nice places to chill and enjoy the view.The staff is very helpfull. We also enjoyed the yoga sessions which the accomodation has on offer. Breakfast was great as well. Highly recommended.

    Stayed in October 2022

  • Reviewed: September 30, 2022

    9.0
    So much to offer! Great stay!
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful views cosy rooms with great feel. hammock and hanging chair super cool. Staff were so accommodating and helpful. Short walk down the hill directly into town. Breakfast basic but super sufficient. Pool with view great too - ate delicious curries poolside. Massages at the hotel to die for. Close to all attractions

    Stayed in September 2022

  • Reviewed: September 26, 2022

    10
    great views with the best customer service ever!!
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    -

    the view from rooms and pool is breathtaking!! you can observe ella rock all day!! the rooms are cozy, clean, bathroom is spacious and very comfy. but the most importantly.. the customer service!! staff is really the best we met in our whole Sri Lanka trip!! so carrying, so friendly, so nice and helpful. they even did a surprise for my birthday!! full celebration during breakfast with hats, balloons and even cake!! it was so nice!! loved it!!

    Stayed in September 2022

  • Reviewed: September 25, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    The location is fabulous, everything was great. I didn't want to leave!

    Stayed in September 2022

  • Reviewed: September 17, 2022

    10
    One of the best stays of my family. The whole family was extremely happy of the property and staff.
    • Leisure trip
    • Family with young children
    • Family room 05 mountain view
    • Stayed 4 nights

    We liked the every corner of the property including the excellent staff.

    Excellent view, Excellent staff

    Stayed in July 2022

  • Reviewed: September 3, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Stunning hotel with an amazing view, great facilities and friendly staff. Our room and en suite was spotlessly clean. Breakfast and dinner was delicious. Highly recommend

    Stayed in September 2022

  • Reviewed: August 27, 2022

    10
    amazing views, quality and staff
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Wi-Fi wasn’t the best

    location amazing and staff too

    Stayed in August 2022

  • Reviewed: August 19, 2022

    10
    great
    • Leisure trip
    • Couple
    • Standard Twin Room with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nice pool and nice rooms, nice view too

    Stayed in August 2022

  • Reviewed: July 31, 2022

    10
    A beautiful hotel with lovely staff and amazing food.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms and bathrooms could have more lighting and a lack of a mirror in bedrooms could be fixed. Also the A-la carte menu for dinner could be improved with more pictures and page numbers.

    The hotel is located on top of one of the several hilly ranges that Ella has to offer. Therefore the views from every room is one of the best in the area. The staff are also very helpful and kind especially during the morning breakfast as they always want to tend to whatever your needs are. The breakfast is also a major positive at this hotel as they have a wide variety of local fruits and a amazing local cuisine. The hotel is also taking a great green initiative by using metal straws, glass bottles and even running an waste water treatment plant thereby conserving water. The owner was also very helpful as he dropped us off at the station when we left.

    Stayed in July 2022

  • Reviewed: July 28, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights

    The hotel's location is very convenient, just a walking distance of any restaurants/pubs. The staff were very friendly and very helpful, they helped us plan our stay and book some experiences.

    Stayed in May 2022

  • Reviewed: July 5, 2022

    9.0
    Best hotel in Ella
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Perfect view. Nice location. Excellent service. Good massage. Tasty breakfast.

    Stayed in July 2022

  • Reviewed: May 26, 2022

    10
    Best view in Ella
    • Leisure trip
    • Group
    • Triple Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a bit further away from the main dining and drinking area in Ella, but the view is totally worth it. Ideally we would have liked a staff member present at the pool bar - but perhaps we were there a bit too early.

    The property offers a wonderful view including a waterfall in the distance. Rooms are comfortable and spacious. The hammock is a nice touch. The breakfast is also good. While the pool is not very big it’s perfect for a refreshing dip after a hike or sun lounging .

    Stayed in March 2022

  • Reviewed: May 12, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family room 08 mountain view
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was freezing and a slightly odd colour which was a little off putting.

    Great staff, wonderful views. My young children particularly enjoyed playing in the sandpit and the children’s corner.

    Stayed in April 2022

  • Reviewed: May 7, 2022

    10
    Best view ever
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 4 nights
    • Submitted from a mobile device

    The view is just amazing. Waking up and having breakfast with that view is truely stunning. Beautiful pool, clean rooms and delicious breakfast. We had a great time there.

    Stayed in May 2022

  • Reviewed: May 6, 2022

    9.0
    The hotel was in an amazing location! Very clean and has good vibes. Very friendly and supported staff. Great food and g
    • Leisure trip
    • Solo traveler
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are good but you can hear people on the ‘joints’ balconies, which wasn’t problem for me specifically, but maybe for someone is important

    Location, with an amazing mountains view and mountain air. I had spa and the lady was very good. Good staff and food!

    Stayed in May 2022

  • Reviewed: May 4, 2022

    8.0
    Lovely place. Great location. Great view.
    • Leisure trip
    • Family with young children
    • Family room 08 mountain view
    • Stayed 1 night
    • Submitted from a mobile device

    There are a lot of stairs which were outdoors and felt a bit dangerous. The price was high for the size of the pool and rooms.

    Food was nice. View was good.

    Stayed in April 2022

  • Reviewed: April 10, 2025

    6.0
    A pleasant stay but found staff dismissive and impolite.
    • Leisure trip
    • Solo traveler
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing views but not great if you like your privacy. It felt like an upmarket backpackers.

    Stayed in April 2025

  • Reviewed: March 28, 2025

    7.0
    An unforgettable view but rooms could do with a refresh
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    The view from the hammock on the balcony is one I’ll never forget and was sad to say goodbye to ! The staff very great and the breakfast was really nice - I particularly liked the egg hoppers and tea station. However, the room itself was slightly tired and the bed linen was a bit grubby which let things down. Overall an enjoyable stay.

    Stayed in March 2025

  • Reviewed: March 2, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double room in Apartment (shear balcony & living room)
    • Stayed 1 night
    • Submitted from a mobile device

    Room was not so nice- very dark and we need to share balcony and living rooms space

    Very nice view, very good breakfast, nice stuff

    Stayed in February 2025

  • Reviewed: February 4, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Family room 11 mountain view
    • Stayed 2 nights
    • Submitted from a mobile device

    Expensive for what u get

    Location is amazing

    Stayed in January 2025

  • Reviewed: January 31, 2025

    7.0
    Fantastic views, poor room
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was small and basic for the price. Bedding very poor, discoloured sheets and old foist smelling blanket. No wardrobe or drawers, just a few clothes hangers and hooks on the wall. Only 1 500ml bottle of water per day between 2 people. Old green towels for the shower and 1 horrendous tiny blue hand towel. air conditioning very temperamental, WiFi in the room very patchy, better at the reception. Room cleaning wasn't always done, even when requested, which meant wet gross towels and no toilet paper. There was a lot of rain in Ella and the room always felt damp. Maybe we were unlucky but we felt our room was not as expected for the price. A shame as there were other nice features about the hotel.

    Fantastic views from the balcony and breakfast terrace, good breakfast with lots of options, very friendly helpful staff, courtesy shuttle from the train station, good pool.

    Stayed in January 2025

Showing 301 - 325

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